Dental Front Office

Purity Dental’s mission statement is to help patients enjoy good oral health and general well-being. Every day, we serve children, adults and seniors with excellence and respect. Our patients enjoy dental care that empowers them to improve their oral health and well-being in an environment that engenders comfort and trust in our team. At Purity Dental, we provide expert dental care and utilise the latest technology. We have long-established procedures and protocols that are continuously updated to stay current. We have a close-knit, family-like dental team that prioritise supporting each other whenever possible. About Us Purity Dental’s mission statement is to help patients enjoy good oral health and general well-being. Every day, we serve children, adults and seniors with excellence and respect. Our patients enjoy dental care that empowers them to improve their oral health and well-being in an environment that engenders comfort and trust in our team. At Purity Dental, we provide expert dental care and utilise the latest technology. We have long-established procedures and protocols that are continuously updated to stay current. We have a close-knit, family-like dental team that prioritise supporting each other whenever possible. Front Office – Team Lead – Purity Dental (Mulgrave, VIC) Lead with heart and make every patient feel cared for. At Purity Dental, we believe every great smile begins with a positive experience. We’re looking for a friendly, organised, and compassionate Front Office – Team Lead to guide our front-office team and ensure every patient feels welcome and supported from the moment they arrive. About the Role You’ll be the face of our practice — greeting patients, managing appointments, and creating a calm, caring environment. You’ll also support and mentor our reception team, helping them deliver the highest level of patient service. Working closely with our dentists and clinical staff, you’ll help ensure each visit runs smoothly and feels personal. As a senior role, you will also be involved in management meetings and business development. About You You’re warm, professional, and genuinely enjoy connecting with people. You bring positivity and attention to detail to everything you do and work efficiently when given multiple tasks. Experience in dental or medical reception Excellent communication and people skills including conflict management Impeccable telephone skills and communication Confidence managing appointments and front-office operations Proven staff management capabilities A compassionate, patient-first and team mindset Join a Team That Truly Cares If you’re ready to lead with kindness and help create exceptional patient experiences, we’d love to meet you You will be the face of the practice by professionally and warmly greeting all incoming patients. As the Successful Candidate you will have: Proficiency with computer skills and an ability to multi-task and prioritise tasks efficiently Excellent time management and communication skills, be reliable, courteous and a true team-player The ability to display confidence and reassurance in all patient interactions Willingness to learn and grow within your role in the Practice Quick learner Dental experience or prior reception/administrative/clerical experience required Dental 4 Web knowledge is ideal but not a prerequisite You are the first and last person each patient who visits our practice will encounter, so your role is an integral part of our success. If this job sounds right for you, please forward your resume and a short cover letter outlining your skills and experience to @puritydental.com.au , we look forward to hearing from you Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr