Workforce Planning

Location: Barangaroo, NSWEmployment Type: 3 Months FTCStart Date: Jan 2026Reporting to: Simpler for Stores Lead Company Description Endeavour Group is Australia’s leader in the drinks and hospitality industry. With more than 28,000 team members and a footprint of over 1,600 stores and 330 hotels, we’re behind household names such as Dan Murphy’s, BWS, and ALH Hotels. Our shared purpose? To create a more sociable future together. Job Description Why does the role exist? As part of Simpler for Stores, Lead the delivery of programs within the Workforce Management and productivity stream into Retail Operations across Dan Murphy’s and BWS retail. Manage the integrity of labour models and labour standards for the stores and deliver bottom‑up wage budgets to all retail units supporting 1650+ sites and 10,000+ Team Members. Direct line management of a team of specialists to maintain and improve labour standards and workforce planning across retail. Work as part of the Simpler for Stores team to ensure that enterprise workforce management reporting and support systems accurately reflect business process maps and rostering principles. Support and challenge the delivery of wage budget outcomes that enable compliant store rostering demand lines. Conceptualise and implement analytics required to identify opportunities and support workforce planning across retail operations. Lead and support the delivery of multiple process changes that challenge the cost of doing business by identifying and valuing opportunities for improvement, collaborating with key business stakeholders to support productivity model overlays and performance convergence relative to budgeted/forecasted metrics. Support the development of the workforce planning strategy and lead the business in implementing best‑in‑class workforce planning and productivity practices. Coach, support and develop project team and business partners on rostering, Workforce Management and productivity related best practices. Work with external suppliers and internal stakeholders to develop new labour standards, keeping productivity databases aligned through on‑going enhancements. The key activities I will perform: Lead the maintenance of productivity labour standards that accurately reflect expected store operational and customer standards, with a pragmatic operational and financial approach. Ensure that departmental labour standards are optimised through end‑to‑end rostering solutions, leveraging systems data to manage wage costs. Fully understand, challenge and transform the operational cost base throughout the annual financial cycle, validating and overlaying change to ensure each rebase of standards reconciles in both hours and wages terms. Fully understand, challenge and transform all proposed and developing process change, providing an early‑productivity impact assessment to support effective project prioritisation. Lead the WFM stream of the Simpler for Stores team and partner with business teams to identify process improvement opportunities that reduce the cost of doing business within a range of productivity targets. Identify and support multiple business stakeholders to drive maximum value from process change that reduces the stores’ cost of doing business. Support Simpler for Stores, Brand Finance and Operations teams to identify underlying performance opportunities that are a risk to delivering departmental wage budgets. My success is measured by: The target productivity rates for stores align to Business Process maps and include all activity expected to be achieved by store teams. Labour standards are tested and costed end‑to‑end before applying to store rosters, ensuring that wage impacts are fully validated and signed off. Financial budgets reconcile from one base budget to the next, with changes in productivity rates understood and reconciled. Business partnerships are well developed, with early collaboration and scenario modelling applied as part of each initiative’s ‘go/no‑go’ decision. Demonstrate courage in challenging ineffective process proposals while offering costed alternative solutions that help lower the cost of doing business. Fully align to all initiatives that impact productivity targets and be recognised as a significant contributor to the success of each one. Support retail operations teams with labour standards that help drive a wage budget, ensuring our store teams are supported and our customers receive the intended service. Qualifications Essential Experience leading a Workforce Planning function for a 10,000+ workforce utilising an engineered labour standards framework. Industry experience across Service, Retail, customer services, operations or manufacturing sector with an ability to understand and challenge processes. Specialist skills including industrial engineering qualifications; MOST, Performance‑Rated Activity Sampling, and Time Study. Experience leading and coaching people to achieve overall project requirements. Understanding of leading projects based on productivity measurement and business modelling techniques, with strong financial acumen for cost‑based decision making. Previous experience rolling out Workforce Management processes and systems. Intermediate level analytical skills. Ability to understand and effectively interpret Enterprise Agreements and Awards. Strong planning and organisational skills, able to work independently and across video conferencing as appropriate. Able to travel interstate and within state. Tertiary education qualification in industrial engineering, mathematics, statistics or business equivalent. Desirable Previous experience implementing Workforce Management processes and systems. Experience working within a Project and Transformation environment, engaging and influencing key stakeholders, and working extensively with external business suppliers. Detailed knowledge of time and attendance and workforce management systems. Experience working within a matrix environment. Additional Information What’s in it for you? The benefits are good too We offer flexible working in every sense. An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs. Monthly meeting‑free days. Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing. Endeavour Group is full of opportunities – use our dedicated learning and development options to grow an idea, yourself and your career. This is just the start, so dream big. At Endeavour, we value everyone’s welcome – if you meet a number of the requirements (and not all), we encourage you to apply. We’re all about creating a more sociable future – for our customers and each other. #J-18808-Ljbffr