System Administrator

IntegrateIT Australia is a leading, Australian‑based IT consulting firm and Managed Service Provider (MSP) dedicated to delivering best‑in‑class services to its clients. We are passionate about helping our clients grow, run efficiently while maintaining a true collaborative and supportive work environment. Our team members work in a fast growing MSP that truly values our employees and clients alike. We value work/life balance, encourage skill development through certifications, and offer a clear path for career advancement. We are looking for another Systems Administrator to join our existing talented team on a permanent basis due to growth. This will be a client‑facing role and you will work with many different clients of varying sizes, resolving a wide range of IT issues. The day‑to‑day responsibilities will see you conduct support across all levels and work with our clients resolving their IT needs. Key Responsibilities Microsoft 365 including tenancy administration, SharePoint Online, OneDrive, Azure AD, Defender for Office 365, Exchange Online Identify and solve business problems within the scope of supplied IT services, while exploring opportunities to offer new services to clients. Day‑to‑day server maintenance tasks including preventive maintenance tasks and reactive fault finding Understand the networks and common IT/business issues of different clients. Developing scripts in PowerShell and Bash for automation of repetitive tasks Adding/Removing user accounts Assisting with password resets Maintaining and updating SharePoint‑based document management systems Maintaining accurate fault ticket notes Ensure naming standards, appropriate documentation of full environment is provided and sustained. Foster strong relationships with team members and clients. Stay current with technology solutions offered to clients, including M365, Azure Cloud, and cybersecurity. Experience working with Microsoft Server, Azure, SharePoint, Teams and other Office 365 technologies Experience in operating and maintaining AWS and Azure‑based environments Excellent understanding of Microsoft Server and some experience with SQL environments Engage actively with team members and clients during work hours, promoting a positive and enjoyable work environment Part of the role will also be assisting in auditing new business, project‑managing client company site moves and assisting the projects team in implementing new network and server environments and also with cloud migration projects. About You Our desired candidate will have knowledge of MS Server 2016‑2025, Remote Desktop Servers, Networking, MS Windows 7, 10 and 11, MS Office 365, O365 Admin Console, Intune, SharePoint and AzureAD. Networking basic and fundamentals knowledge is also required. Skills and Experience At least 3 years of experience with an MSP or IT Consulting firm. 3+ years in a Systems Administration role. 5+ years administering and designing with Microsoft Azure and/or AWS services. 3+ years providing remote support to end‑users. Well organized and great time management skills to prioritize jobs and schedule yourself well. Capability to use Visio. Excellent English written and verbal communication skills. Ability to multi‑task and work under pressure. Have good communication and customer service skills and take pride in your work. VMWare and Hyper‑V support knowledge. Thoroughness and a high level of attention to detail. Strong analytical and problem‑solving skills and a sense of ownership for tasks. Technical knowledge and competencies in Windows Server setup and maintenance, Azure Active Directory administration, Microsoft 365 system administration, Windows 10/11 support, GPO, permissions, DNS, DHCP, and documentation platforms. Proficient in using PSA/Ticketing systems, such as ConnectWise Managed, HaloPSA, or AutoTask would be a bonus. Familiarity with AutoTask and experience with RMM products like VSA, Automate or other MSP RMM tools would be a bonus. Our Culture Here at IntegrateIT Australia, we are always looking for new ways to add value and new ideas to improve performance and serviceability to our clients as well as internally within our own business. We also encourage diversity and aim to create an environment where our employees feel valued, respected, and enabled. We foster a collaborative work environment where you will work alongside talented and skilled colleagues, engaging in a culture of knowledge sharing and mutual support. You will get 5 paid study days per year for certifications, course materials are supplied, and the costs of the exam are covered by us. If you love coming to work in a positive environment, you’ll love working here. You’ll be supported to challenge, anticipate and expand your working knowledge of technology as a whole. We enjoy EOM lunch days in the office, all supplied by the company as well as trying to catch up socially outside of work 4 times a year. We offer a clear and structured path for career growth, supporting our employees in their professional development. Remuneration The successful candidate will be offered an attractive salary + Super + bonuses, depending on skill sets, experience, and certifications. Bonuses for meeting KPIs Eligibility We require fluent English and must be Australian resident and living in Brisbane. You must have a current and valid driver's license. Microsoft Office365 and Azure certifications are required. 5+ years of work experience with Windows Server. 5+ years of work experience with Active Directory. 5+ years of Technology, Information and Internet experience. Genuinely qualified applicants are encouraged to apply for this role. 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