Client Success Manager
Vor 5 Tagen
We are seeking a dedicated and results-driven Client Success Manager to join our team. The role will be in moomoo’s client success team located in Sydney office. In this role, you will be the primary point of contact for our clients, ensuring their satisfaction, driving the adoption of our products or services, and ensuring upsell targets are achieved. You will build strong relationships, collect and provide clients feedback, and collaborate with internal teams to deliver exceptional client experiences Client Relationship Management & Retention : Act as the primary contact for assigned clients, building long-term relationships and ensuring regular communication. Proactively address client needs, concerns, and feedback to ensure high satisfaction and retention. Resolve client issues promptly, providing timely support and guidance. Conduct training sessions to help clients maximize the value of our products or services. Client Acquisition & Upsell : Identify potential acquisition opportunities and foster relationships with High-Net-Worth individuals, corporates and industry partners. Develop and implement strategies to monitor client portfolios and identify upsell opportunities. Achieve set KPIs for client growth and upselling. Internal Collaboration & Process Improvement : Conduct regular check-ins and business reviews to assess performance, address challenges, and explore new opportunities. Represent the client’s voice by sharing insights and feedback with internal teams to influence product development and enhance customer experiences. Collaborate with operations, trading desks, and marketing teams to ensure seamless service delivery. Requirements Tertiary qualification in a relevant discipline, preferably in Business, Commerce, or Finance. 2+ years of experience in client service and sales within asset management, financial planning, or similar fields. Strong interpersonal and communication skills, with the ability to build trust and rapport with clients at all levels. Excellent problem-solving and conflict-resolution abilities. Capable of managing multiple accounts and priorities in a fast-paced environment. Self‑motivated with a results‑oriented mindset, focused on client satisfaction and business outcomes. Experience working collaboratively in a team environment. Proven ability to manage high‑net‑worth clients and professionals effectively. Experience with share investing or superannuation is a plus. Experience with share investing or superannuation is a plus. RG146 qualification to provide general advice #J-18808-Ljbffr
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Client Success Manager Sydney | Client Success
vor 4 Wochen
Council of the City of Sydney, Österreich Smokeball Pty VollzeitDo you have a passion for people, commercially minded with excellent communication and problem-solving skills, and have the willingness and ability to self-learn? Then we would love to hear from you! Join us and be part of our team dedicated to delivering excellence in everything we do. About Smokeball With offices in Australia, the US, and the UK, Smokeball...
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Client Success Manager
Vor 5 Tagen
Council of the City of Sydney, Österreich Overdose. VollzeitJob Description Our Story Founded in 2016, Overdose has grown to a family of 350+ staff, with offices across New Zealand, Australia, South East Asia, Europe and the USA. We work in a partnership format with a select group of clients looking for innovation and accelerated growth in a competitive digital landscape. Overdose. connects unique local talent,...
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Client Success Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Moomoo ANZ VollzeitWe are seeking a dedicated and results‑driven Client Success Manager to join our team. The role will be in Moomoo's client success team located in the Sydney office. In this role, you will be the primary point of contact for our clients, ensuring their satisfaction, driving the adoption of our products or services, and ensuring upsell targets are achieved....
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Senior Manager, Client Success
Vor 5 Tagen
Council of the City of Sydney, Österreich Cashrewards VollzeitHeyyyy! We're Cashrewards, Australia’s most loved cashback platform. We're looking for team members to add to our high-performing, ambitious, and collaborative culture. Our team recently voted us a certified Great Place to Work, and we're looking for top talent to make us even better. If you thrive in a always evolving, dynamic environment and want to be...
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Client Success Manager II
vor 2 Wochen
Council of the City of Sydney, Österreich Intelerad Medical Systems VollzeitCompany Description At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients...
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Client Success Manager
vor 1 Tag
Council of the City of Sydney, Österreich Overdose. VollzeitDirect message the job poster from Overdose. People and Culture Administrator @ Overdose | HR Management, Employee Engagement Our Story: Founded in 2016, Overdose has grown to a family of 350+ staff, with offices across New Zealand, Australia, South East Asia, Europe and the USA. We work in a partnership format with a select group of clients looking for...
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Client Success
Vor 5 Tagen
Council of the City of Sydney, Österreich Corewave Solutions VollzeitClient Success & Lead Generation Manager (Remote | B2B | Sydney Hours) We’re hiring a Client Success & Lead Generation Manager to take ownership of campaign execution, lead generation, and client communication. You will be responsible for launching outbound campaigns, managing inboxes, qualifying leads, booking meetings, and serving as the primary point of...
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Client Success Executive
vor 2 Wochen
Council of the City of Sydney, Österreich Hatch VollzeitClient Success Executive – Hatch (Nine) Location: Sydney, NSW, Australia Role Seniority: Junior, Mid Level About the Role Nine is looking for a highly motivated Client Success Executive to join our Publishing Subscriptions and Commercial Growth team. Reporting to the Client Success Lead, this is a strategic commercial role focused on maximising lifetime...
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Senior Client Success Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Aptitude Software VollzeitAptitude’s Client Success (“CS”) Team plays a crucial role in driving successful engagement with enterprise clients in the banking, finance, and subscriptions markets. As a Senior Client Success Manager, you will lead strategic management efforts for the organization’s key clients, influencing value creation and delivery activities at a senior level....
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Senior Client Success Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Aptitude Software Limited VollzeitWe immerse ourselves in the intricacies of finance digitization, subscription management, compliance, and revenue management which gives us the power to make a real impact. Once we understand how an organization works, we can implement software solutions that provide the clarity, confidence, and control they need to drive growth and achieve their ambitions....
