Kronos Solution Lead

vor 2 Wochen

Council of the City of Sydney, Österreich Ad Astra Consultants Vollzeit

Senior Consultant - Talent Acquisition || APAC || End To End Recruitment || Specialist In Diversity Hiring || Recruiting Top Rated Talents For Top… Location: Sydney Nationality: Australian/ PR Responsibility: Maintaining the applications offshore team to produce reliable and stable solutions in a timely and cost-effective manner Interact with customer Tech leads and business users and drive assigned work. Responsible for managing the Service Level Agreements (SLAs) and ensure the SLAs are met. Liaising with clients and users to determine the nature of any problems they encounter. Ensuring project quality of work meets defined governance, process standards and best practices. Ability to see the bigger picture, make and advise on strategic decisions Identifying technology limitations and deficiencies in existing systems and associated processes, procedures and provide the effective solution. Must-Have: Design, configure, and optimize Kronos Workforce Central modules, such as Timekeeper, Device Manager, Activities, Data Integration and Scheduler, to meet business requirements. Should have experience in legacy systems, UKG Pro, and Dell boomi Integrations. Lead the development of workflows, custom interfaces, and integrations using Workforce Integration Manager (WIM), REST APIs, and SQL tools. Perform data migrations while ensuring data integrity and seamless integration with external systems. Improve database performance through SQL query tuning in Oracle SQL Developer and Microsoft SQL Server Management Studio. Manage system upgrades, patches, and performance enhancements with minimal disruption. Provide technical leadership in troubleshooting and resolving system issues, while offering guidance to team members. Manage and support Kronos mobile applications and cloud solutions to ensure functionality. Develop disaster recovery plans and maintain business continuity in case of system failures. Stay informed on Kronos/UKG technologies and apply insights to improve system performance. Good-to-Have: Experience on any ticketing tool’s (Service Now, JIRA or any other) Functional Knowledge on Facility Services, Utilities services and Work Management. Experience on Application maintenance ITIL processes Experience in converting EBA requirements to configuration. Seniority level Associate Employment type Full-time Job function Information Technology Industries Construction #J-18808-Ljbffr

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