Configuration Specialist

What does the job look like? As a Configuration Specialist at Linfox, you’ll be at the heart of optimising and supporting our UKG Pro Workforce Management (WFM) platform across the business. Reporting to the Kronos Manager, you’ll design, configure, and maintain UKG Pro WFM modules, ensuring seamless day‑to‑day operations and enabling smarter workforce management for our teams. You’ll work closely with business stakeholders, IT, and external partners to deliver robust system enhancements and ensure compliance with labour laws and company policies. If you thrive in a dynamic environment where technology and business operations intersect, this is your opportunity to make a real impact. Other duties and responsibilities include but are not limited to: Configure and maintain UKG Pro WFM modules (Timekeeping, Advanced Scheduler, Accruals, etc.) to meet evolving business requirements. Collaborate with stakeholders to gather, analyse, and document configuration needs and system enhancements. Conduct unit testing, UAT, regression testing, and deployment of new functions and configurations. Create and maintain documentation of configurations, workflows, and data mapping. Ensure compliance with labour laws, pay policies, and organisational standards. Deliver end‑user training and provide ongoing support to business stakeholders. Troubleshoot and resolve system issues, escalating as needed. Coordinate with IT and other departments to ensure accurate data flow between systems. Are you the one? We’re looking for a proactive and technically skilled professional with a strong understanding of workforce management systems. You’ll bring hands‑on experience in configuring and supporting UKG Pro WFM, a passion for problem‑solving, and a commitment to delivering high‑quality solutions. The ideal candidate can demonstrate: 4+ years’ experience with Time and Attendance systems, ideally UKG Pro WFM. Strong hands‑on skills in timekeeping, scheduling, accrual, and pay rule configuration. Proven ability to investigate and troubleshoot technical issues. Experience in process definition, documentation, and stakeholder engagement. Ability to translate business requirements into effective system configurations. Experience with testing (unit, UAT, regression) and deployment of new system functions. Strong documentation skills for configuration, workflows, and data mapping. Ability to deliver end‑user training and support. Excellent stakeholder management and communication skills across all levels. Competencies: Communication: Clear written and verbal communication, with the ability to prepare reports and engage effectively with stakeholders from senior managers to operators. Innovation and Change: Creative problem‑solving skills, willingness to challenge the status quo, and ability to identify and implement improvements. Planning and Organising: Strong time management, effective scheduling, and attention to detail to ensure timely delivery of outcomes. Customer Focus: Commitment to understanding and meeting customer needs, ensuring high standards of service. Teamwork and Diversity: Collaborative approach, working towards common goals in an inclusive and open manner. Outcome Orientation: Ability to set and achieve challenging objectives, take initiative, and deliver clear results. Why join Linfox? At Linfox, we are passionate about creating an inclusive and high‑performing workplace where everyone can thrive. We welcome and encourage applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from diverse genders and identities. We kindly request no unsolicited resumes or approaches from recruitment agencies. Linfox is not responsible for any fees related to unsolicited resumes. Further information You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test. To find out more about opportunities at Linfox, visit . #J-18808-Ljbffr