Medical Receptionist
Vor 3 Tagen
About Us About Us: We are a well-established and patient-focused general practice in Caringbah, Sydney, dedicated to providing high-quality healthcare services to our community for over 70 years. Our team of experienced healthcare professionals values collaboration, compassion, and excellence in patient care. We are a close-knit practice who value a positive workplace culture, good communication, support & respect one another and we prioritise collaboration so every individual feels valued and supported. About the Role About the Role: We are seeking a warm, and professional Medical Receptionist to join our friendly and supportive team. The ideal candidate will have a strong background in medical administration (not essential but desired), excellent communication skills, and a genuine commitment to delivering exceptional patient service in line with our practice values. We are also looking for someone who shows initiative, reliability, and the potential to take on broader responsibilities as the practice grows. Ideally you will be available for 2-3 days per week including close up to 7pm. Why Join Caringbah Family Practice? Why Join Caringbah Family Practice? This is more than just a reception role – it’s an opportunity to truly make a difference in the patient experience from the moment they walk through our doors. You’ll be part of a welcoming team that values respect, teamwork, and work–life balance. We believe in supporting our staff so they can perform at their best and feel appreciated every day. Key Responsibilities Greeting patients and providing exceptional front‑desk service Managing appointments, recalls, and patient enquiries both in‑person and over the phone Processing billing, Medicare claims, and private accounts Supporting doctors and nurses with administrative tasks Maintaining accurate patient records and ensuring confidentiality Assisting with daily practice operations, including scanning, filing, and data entry Contributing to a smooth and efficient workflow within the practice Requirements Previous experience as a medical receptionist or in a medical/healthcare setting (highly regarded) Experience with medical software (Medical Director, PracSoft or similar preferred) Strong communication and interpersonal skills Ability to multitask in a fast‑paced environment while maintaining professionalism Excellent attention to detail and organisational skills A patient‑focused mindset and commitment to high‑quality service Ability to work collaboratively as part of a close‑knit team What We Offer A supportive, positive, and friendly working environment Competitive hourly rate based on experience Opportunities for training and ongoing professional development Flexible working arrangements Work‑life balance – no night shifts or weekends How to Apply How to Apply: Please submit your resume and a brief cover letter outlining your experience and suitability for the role to Clarissa, Practice Manager, at ***************@caringbahfp.com If you are a compassionate, organised, and motivated Medical Receptionist looking for a rewarding role in a well‑respected general practice in The Shire, we would love to hear from you We look forward to welcoming a dedicated receptionist to our team #J-18808-Ljbffr
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