Sales Assistant
vor 11 Stunden
Sales Assistant - BRAND NEW STORE Red Hill There’s something special happening in Dromana. We’re bringing a brand-new bicycle retail and service centre to life at the base of the Red Hill MTB trails — and we’re on the lookout for a friendly, motivated Sales Assistant to help us create an amazing experience for every rider who walks through the door. This is a rare chance to get involved from the very beginning — to help shape a store, a team, and a community built around the shared love of mountain biking on the Mornington Peninsula. About the role As the first point of contact for our customers, you’ll be the welcoming face of the store — helping riders choose the right bike, product or hire bike package, sharing trail advice and ensuring they head out ready for a great ride. You’ll work closely with our Workshop Supervisor and Store Manager, creating a smooth, professional experience that keeps riders coming back — from sales to service to hire. What you’ll be doing Deliver excellent customer service across retail sales, product enquiries, and general store support. Assist customers in selecting the right size bike, type of gear, and rental package for an exceptional shopping or rental experience. Learn and explain bike features, retail products, and local trail conditions. Ability to complete fundamental bike repairs for walk-in customers particularly on Weekends and Public Holidays. Assist with merchandising, inventory checks, and stock replenishment. Process payments, refunds and maintain POS accuracy. Ensure all hire bikes are clean, safe and ready for the next customer. Maintain cleanliness and organisation of the shop floor. About you You’re enthusiastic, approachable, and genuinely enjoy helping others discover the fun of riding. Whether you’ve worked in a bike shop or come from another customer-facing role, you’re the kind of person who thrives in a fast-paced, team environment and takes pride in doing things right. You’ll bring: 1–2 years’ experience in retail or customer service (bike industry experience a bonus). Ability to perform fundamental bike repairs (e.g., tyre replacements, tubeless setups, brake bleeds, drivetrain adjustments). Great communication and time management skills. A positive attitude and professional presentation. Familiarity with systems like Lightspeed and Hubtiger (preferred but not essential). Full working rights in Australia. Why you’ll love it Be part of launching a new bicycle store from day one. Work side-by-side with a passionate team of riders and mechanics. Enjoy staff discounts, a fun work environment, and trails right on your doorstep. Grow your skills and career in a fast-evolving part of the cycling industry. If you love bikes, people, and the buzz of being part of something new, apply now and join our launch team in Dromana. #J-18808-Ljbffr
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