Assistant Client Executive

Vor 2 Tagen

Melbourne, Österreich Advertising Industry Careers Vollzeit
Part of the wider Bastion Agency, Bastion Reputation has grown to become a leading corporate communications and business consultancy.
We believe your reputation is one of your greatest assets. It should be a reflection of your values and tell your employees, shareholders, stakeholders, corporate and community partners, the media and the wider community what you stand for. In the constant hum of a connected world and 24-hour news cycle, it is increasingly difficult for governments, brands, businesses, organisations, leaders and individuals to build genuine and trusted relationships with those who matter most. Every day, we help organisations and their leaders connect with the people who matter most in ways that build, maintain, strengthen and protect their reputation.
Our team and our leaders bring decades of diverse global experience in business, government, media, sport, community and not-for-profit, private sector and consulting from Australia, the Pacific, North America, Europe and across Asia. Together, we have the privilege of partnering with our clients to solve their most complex business challenges using communications and business expertise to develop strategic, smart and creative solutions.
Put simply, we help you be your best on your best day and the best you can be on your worst day.TM
Role overview:
This role works closely with senior team members and project leads to support the delivery of client work and other Bastion Reputation related projects.
You will successfully manage competing deadlines and client priorities, perform well under pressure and support client and project teams to deliver against the brief, while also finding ways to add additional value.
You will contribute positively to Bastion Reputation’s culture, play an active role in its continual development, embrace the benefits and opportunities of our small team and play a key role as part of our high performing project teams.
We have a strong values-led approach and believe our philosophy drives our work, our relationships with clients, and our respect for each other.
Key deliverables

Understand and implement the client strategy approach across the entire client portfolio
Provide support to Principal Consultants and project leads
Contribute compelling, strategic, and creative ideas and advice
Ensure project management in line with established client strategy process
Support internal and client-facing project meetings as required
Work with Director Client Operations to ensure operational efficiency
Understand budgets and project finances
Manage deadlines across a range of accounts

The Assistant Client Manager will be responsible for:

Client service: Work closely with project and practice leads to proactively support client needs and project teams, research, strategy support, project management support and consistently produce work to a high standard.
Quality output: Consistently produce strategic materials, insights and written documents of the highest quality, working autonomously and with the support of team members to do so. Maintain systems and processes to ensure the quality, timeliness and responsiveness of project implementation.
Business strategy and innovation: Proactively seek to adapt to changing client needs by looking to adapt existing processes or support project and practice leads to develop new products and services.
Team player: Work effectively with senior management, support peers and embrace the small team culture and working as part of a high performing project team.

Skills & Experience:
Qualifications

A communications, business, public relations, journalism, policy or equivalent degree or equivalent qualification is highly regarded but not a prerequisite.
Experience
A final year student in an appropriate degree course or recent graduate with experience in corporate affairs, communications, or a media relations setting in either agency or in-house roles
Work experience or professional experience working on operational issues or client projects that have had reputational impacts
Work experience or professional experience supporting senior team members or being part of teams working with client senior staff and executive teams to deliver positive outcomes for the organisation and stakeholders
Ability to support the development of strategies, communications materials and messaging and content for diverse audiences and channels.

Skills/Attributes

Excellent verbal and written communication
Analytical capability, strong organisational skills and a high level of attention to detail
Strong sense of curiosity
Ability to work and remain calm under pressure
Organised and able to meet deadlines
Works well in a team
Ability to contribute to and clearly articulate strategic ideas
Ability to confidently interact with clients
Initiative and accountability.

What we offer
We offer a robust Growth & Development program training throughout the year, additional 'Happy Days' off once a month, Culture Club: a calendar of events that connects our team in creative and fun way, The Bastion Evolve mentoring program, Community & Social Responsibility leave 2 days a year.

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