Admissions Assistant

Join to apply for the Admissions Assistant role at RMIT University Overview Full-time, Continuing position. Salary Level HEW 4 + 17% Superannuation. Based at the Melbourne CBD campus, and hybrid ways of working. About The Role As Admissions Assistant, you will provide administrative support for the selection of VTAC, International and Direct applicants in the STEM college including applicants via RMIT Online, Open Universities Australia or other partners. You will ensure a quick turnaround of enquiries and selection decisions and assist in improving the efficiency of the selection process by providing accurate advice to applicants and staff for admissions and credit processes and handling selection queries and using initiative to resolve issues. To Be Successful In This Position, You Will Have Demonstrated experience in high-volume customer enquiry roles. Demonstrated experience and expertise in the provision of high-quality administration services, including a sound knowledge of relevant policies and procedures. Proven analytical and problem-solving skills with a demonstrated ability to investigate and make informed decisions regarding issues. Demonstrated skills in managing time, setting priorities, planning and organising workloads. Well-developed interpersonal skills, communication skills, including ability to tailor communication styles to diverse audiences. Demonstrated skills in using productivity software (Excel, Outlook, Word etc), and prior experience in using enterprise systems (student/customer database, websites, internal systems). Other Requirements There may be a requirement to work additional hours from time to time. There may be peak periods of work during which taking leave may be restricted. Appointments Note Please note: Appointment to this position is subject to passing a Working with Children and National Police Check. About The Group The STEM College Operations teams provide exceptional and efficient support to the College via a shared services model. The team delivers service to all four Schools across five distinct functions: Student Lifecycle Planning & Operations Technical Services Program Lifecycle & Governance WIL & Engagement Relevant digital solutions – such as Workday – are used by the five teams to streamline processes and drive operational efficiencies. The Group’s end-to-end professional support ensures a consistent approach to the operational and strategic functioning of the College and adherence to University policies and procedures. The STEM College Operations professional staff are instrumental in providing students with a transformative and enriched learning experience, and in supporting our research and engagement administration activities. To Apply Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply ’ link at the top of this page. For further information about this position, please see the Position Description hyperlinked below or contact the Talent Team via email Applications Close 8 Dec pm Equal Opportunity Employer Statement RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via or visit our Careers page for more contact information - We are a Circle Back Initiative Employer – we commit to respond to every applicant. #J-18808-Ljbffr