Customer Service Representative

vor 7 Stunden


City of Launceston, Österreich Plastering Supplies Tasmania Vollzeit

Customer Service Representative Plastering Supplies Tasmania – Launceston, TAS Full time | Monday–Friday Plastering Supplies Tasmania is a locally owned supplier of plaster, insulation and building products servicing customers statewide. We’re growing quickly and are seeking a highly customer-focused Customer Service Representative to join our Launceston team. This is a role for someone who thrives on helping people – both in person and over the phone – while also bringing strong administrative capabilities and a proactive, can-do attitude. You’ll also support the Manager with document creation, including workplace safety processes and any associated compliance tasks. About You Minimum 2 years’ administrative experience (essential) Strong customer service skills — phone, email and face-to-face Accurate and efficient with quoting, data entry and email management Confident using computers (Microsoft Office essential) Trade, building supply, or warehousing experience highly regarded Reliable, organised and able to work both independently and in a small team Not afraid to assist in the warehouse during busy periods Forklift licence (or willingness to obtain) What You’ll Be Doing Providing exceptional customer service across counter, phone and email Processing quotes, invoices, customer orders and EFTPOS payments Preparing documents, forms and templates, including assisting the Manager with workplace safety documentation and compliance setup Coordinating deliveries and communicating with the warehouse team Picking and packing orders during peak periods Supporting stock control, stocktake and general inventory checks Maintaining showroom presentation and general warehouse housekeeping Escalating customer issues or product concerns when required What You’ll Need At least 2 years’ administrative experience Full Australian working rights Ability to complete manual handling tasks Current forklift licence (or willingness to obtain) High attention to detail and excellent communication skills Experience using Accrivia or a similar inventory/order management system Willingness to undergo police checks if required What We Offer Full-time, stable employment with a growing Tasmanian business Supportive, down-to-earth team environment Training across all products, systems and safety requirements Opportunities to grow with the business Competitive pay based on experience Next Steps To apply, click Apply Now on Seek and attach your resume. Shortlisted applicants will be contacted by our recruitment team. Applicants must have the right to work in Australia. Police and medical checks may be required. #J-18808-Ljbffr



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