Assistant Manager

vor 1 Woche


City of Devonport, Österreich Novotel Hotels Vollzeit

Assistant Manager - Front Office (7 month parental leave contract) Join to apply for the Assistant Manager - Front Office (7 month parental leave contract) role at Novotel Hotels . Company Description: Novotel Devonport, centrally located, 187‑room hotel overlooking the Mersey River. With a unique design and outstanding service, we strive to make guests and staff feel welcome and valued while delivering the best experience possible. Role Overview: As an Assistant Manager, you report to the Front Office Manager and lead the Front Office team across all areas. You will support and coordinate with other departments to deliver an exceptional guest experience. We seek someone excited to progress their career and take on a 7‑month parental leave contract. Responsibilities Supervise and support guest arrivals, departures, and overall guest experience. Liaise with other departments to ensure seamless operations. Coach, mentor, and inspire the Front Office team to excel in their roles. Assist in achieving financial performance by managing budgets, rostering, forecasting, and upselling. Coordinate and support valet parking services. Ensure the health and safety of all patrons, guests, and staff members. Qualifications At least 2 years of experience in the hotel industry with strong Front Office expertise; a Diploma in Hospitality Management or Business Administration is advantageous. Proven leadership skills with the ability to mentor and motivate a team. Excellent communication, organisation, and time‑management skills. Guest‑focused mindset and a passion for creating unforgettable experiences. Strong knowledge of Opera Cloud PMS. Current Responsible Service of Alcohol (RSA) certificate and First Aid, or the ability to attain them. Must hold a current full Australian or International Driver’s Licence (manual licences viewed favourably but not essential). In return we will offer you… ALL Heartist Membership – discounts on accommodation and food & beverage worldwide. Family & Friends Discounts – available on a range of accommodation, services, and events. Accor Live Limitless (ALL) Loyalty Programme – earn status and reward points on worldwide stays. Learn Your Way – support for career development with Accor’s industry‑leading training platforms. An opportunity to be part of a fun and supportive team who love what they do. How to Apply Please send your resume with a brief cover letter, explaining why you are the best person for the role. Note: you require full working rights in Australia to be eligible for this position. Seniority level: Mid‑Senior levelEmployment type: TemporaryJob function: OtherIndustry: Hospitality #J-18808-Ljbffr



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