Infringements & Appeals Officer (Parking)
vor 3 Wochen
Infringements & Appeals Officer (Parking) Yarra Ranges Council is seeking an Infringements & Appeals (Parking) Officer to join our Risk & Infringements Team. As the Infringements & Appeals (Parking) Officer, you will oversee parking infringements and appeals, ensuring compliance with the Infringements Act 2006 and Council policies. You will work closely with both internal teams and external stakeholders to maintain the efficient operation of the team. Full-time temporary position until September 2026 (project/peak period of work) (38 hours per week). Band 5 role with a salary range between $80,490 and $89,430 per annum, plus superannuation. Support work-life balance with a fortnightly or monthly rostered day off and hybrid working arrangements. Key responsibilities: Manage the parking infringements and appeals process in line with legislation and Council requirements, ensuring timely and accurate processing. Review, issue, and monitor infringements and payment plans. Respond to enquiries and provide clear, professional advice to community members. Make informed decisions within relevant financial delegations. Provide support, guidance, and advice to stakeholders regarding infringements and related tasks. Assist with training and operational support, contributing to the effective handling of compliance matters. Represent the Council as required, including occasional court appearances. Experience and skills we’re looking for Strong attention to detail, with the ability to decipher facts from multiple sources. Previous experience in a similar role or in a regulatory environment is preferred. The ability to clearly and easily provide strong customer service is essential to this role. Strong administrative and organisational skills, with the ability to manage detailed processes Great organisational and interpersonal skills, with the ability to communicate confidently with diverse customers. If you have some but not all these skills or experience, we still encourage you to apply. Especially if you have the right attitude and willingness to learn. How to apply Please ensure you submit your application via our jobs portal by clicking ‘Apply’. Include a resume and cover letter with your application. In your cover letter, tell us about your experience, skills, and why you would like to work with us here at Yarra Ranges Council. Contact person: Katherine Ross, Senior Infringements Officer, on 6***. If you need support with your application or have accessibility needs, please call the contact person above or email us at *******@yarraranges.vic.gov.au. Applicants who progress past the interview stage must complete pre-employment checks, including a police check. About Yarra Ranges Council Yarra Ranges Council committed to creating a diverse and inclusive workplace where everyone is welcome. We encourage people of all genders, cultures, backgrounds, and abilities to apply for jobs with us. We support flexible work arrangements, including full-time, part-time, hybrid, and job-sharing options to meet your needs and suit your life. Yarra Ranges Council is a child safe organisation and is committed to the safety and wellbeing of all children and young people in our community. We are committed to protecting children from abuse in accordance with the Victorian Child Safe Standards Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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