Customer Support Lead — Scale Global SaaS

A leading digital security company in Australia is seeking a Support Leader to manage a global team in enhancing customer support through strategic improvements and AI automation. The ideal candidate brings over 5 years of leadership in a high-tech B2B SaaS environment, focusing on customer success and operational excellence. This role offers a remote-first...

Join to apply for the Customer Support Lead (SaaS | Construction Tech) role at BuildPass About BuildPass At BuildPass, we’re building the world’s smartest operating system for construction to drive safer, more efficient job sites. AI is at the core of our mission to digitise one of the world’s largest and least tech-enabled industries. After raising a...

Join to apply for the Customer Support Lead (SaaS | Construction Tech) role at BuildPass About BuildPass At BuildPass, we're building the world's smartest operating system for construction to drive safer, more efficient job sites. AI is at the core of our mission to digitise one of the world's largest and least tech-enabled industries. After raising a...

About us At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle...

A leading SaaS company based in Melbourne is looking for a Global Head of Sales to drive growth from $5–10 million to over $30 million ARR. This senior role requires a proven B2B SaaS sales leader with a systematic approach to processes and experience building high-performing teams. Key responsibilities include owning global ARR targets, leading the sales...

A leading legal technology firm in Melbourne is seeking a Global Head of Sales to scale the company from $5–10 million ARR to over $30 million. The ideal candidate will have extensive experience in B2B SaaS sales leadership, a data-driven approach, and the ability to build high-performing sales teams. This role offers an OTE of A$500k–A$600k and flexible...

A leading software security company based in Sydney is looking for a Customer Support Leader to drive strategy and operational excellence. The role includes managing a global team, implementing innovative support solutions, and fostering a culture of customer-focused success. Ideal candidates will have significant experience in B2B SaaS leadership and a...

A global SaaS company is seeking a COO / VP Operations to lead operational excellence and drive the next phase of growth. This role involves overseeing finance, HR, and compliance in a fast-paced environment. The ideal candidate has 10+ years in SaaS or technology, strong financial acumen, and experience in managing cross-functional teams. Competitive...

A tech company focusing on professional relationships is seeking a Customer Support Manager to lead their team in Melbourne. You'll manage daily operations, mentor staff, and continually improve support processes while collaborating with various teams. The role demands 4-5 years in customer support, ideally within a tech or SaaS environment. This position...

A leading PropTech company in Melbourne is seeking a Chief Product Officer (CPO) to spearhead the global product vision and strategy. The ideal candidate will have over 10 years of experience in Product Management with a solid track record in scaling SaaS products, particularly in the B2B or B2C domains. This role entails leading a diverse team and impacting...