Senior Manager, Customer Disputes

We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI’s complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in Brisbane, however we are open to considering Sydney or Melbourne locations for the right...

Number of Positions Available : 1 NTI Reference Number : CDRM_QLD_25 Work Type : Full time We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI's complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in...

A leading insurance provider seeks an experienced Customer Dispute Resolution Manager in Brisbane. This role involves managing the end-to-end complaints process and providing insights to improve customer experiences. The ideal candidate has over 3 years in dispute resolution, strong communication skills, and a background in general insurance products. A...

A leading insurance company is looking for an experienced senior insurance professional to manage complaint portfolios and serve as the final decision maker on disputes in Brisbane. The ideal candidate should have a strong insurance background and excellent communication skills, demonstrating a passion for customer advocacy. This role offers hybrid working...

Number of Positions Available: 1 NTI Reference Number: CDRM_QLD_25 Work Type: Full time We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI’s complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in...

A leading insurance company is seeking an experienced Customer Dispute Resolution Manager to oversee the complaints process and enhance customer experience. The role, based in Sydney, Melbourne, or Brisbane, focuses on managing complex disputes, driving improvements, and coaching staff to achieve excellence in service delivery. Ideal candidates will have...

A leading insurance provider is seeking a Customer Dispute Resolution Manager to lead their complaints framework and enhance customer experience. This position is primarily based in Brisbane but offers flexibility for candidates from Sydney or Melbourne. Key responsibilities include managing the complaints process, providing expert advice, and driving...

A leading insurance company is seeking an experienced senior insurance professional to join their Customer Relations and Advocacy team in Brisbane. You will manage complaint portfolios and serve as the final decision maker on disputes. The ideal candidate has a strong insurance background and excellent communication skills, with a passion for customer...

Join to apply for the Senior Dispute Resolution Specialist role at icare NSW Permanent Opportunity as a Sr Dispute Resolution Specialist with icare. Hybrid working environment, office in Sydney CBD. Starting salary offered : $149,739. About the Role Receive, respond, manage and effectively resolve complex complaints and disputes raised by internal and...

An energy supply company located in New South Wales seeks a Dispute Resolution Specialist to manage escalated complaints and improve customer satisfaction. In this full-time position, you will lead a team, analyze complaint trends, and liaise with key stakeholders to foster better communication. The ideal candidate will possess strong leadership skills,...