Customer Service Manager

Vor 3 Tagen


City Of Wanneroo, Österreich Hoban Melbourne Vollzeit

Job Type: Permanent position | Full time position Job Description Join my client, a major national player in Australia's Timber Industry and proudly Australian-owned and operated. State‑of‑the‑art manufacturing plant and head office located in Neerabup, Wanneroo. Right now, an exciting permanent opportunity for an experienced Customer Service Manager to lead and inspire our fantastic team of 10 Customer Service Officers nationwide. Start date February 2026; interviews before Christmas. Why You'll Love This Role Lead a dynamic national team of 10 dedicated professionals across WA, QLD, VIC, NSW, and SA. Competitive Salary - $100-110K based on experience, Super on top. Enjoy variety and travel. Occasional interstate trips to connect with and support your team. Be part of a collaborative, supportive culture where your ideas and leadership make a real impact. Work closely with the General Manager of Logistics in a hands‑on leadership role that blends strategy with day‑to‑day involvement. What You'll Do Drive excellence in customer service from order to delivery. Mentor, train, and develop your team to achieve KPIs and exceed expectations. Oversee workflow, manage customer accounts, and ensure smooth operations. Provide hands‑on support, lead by example, and resolve challenges with professionalism. Manage high‑volume orders, quotations, returns, and credit claims. Collaborate with internal teams and maintain strong communication with customers and stakeholders. We're Looking For Proven leadership experience (5+ years in a similar role in timber, building, or construction industries highly regarded). A natural leader and team player with exceptional communication skills. Strong time management, multitasking ability, and problem‑solving skills. Intermediate computer literacy (Microsoft Office essential; SAP experience highly desirable). Someone who thrives in a fast‑paced, challenging environment and is looking for a long‑term career. Essential Requirements Full working rights in Australia. Permanent role. Current National Police Clearance (or willing to obtain). Ability to pass a comprehensive Pre‑Employment Medical, including drug and alcohol screening. Apply now with your current CV and cover letter; please note only suitable applicants will be contacted. Equal Opportunity Statement At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ***********@hoban.com.au or visit hoban.com.au/adjustments for additional contact details. #J-18808-Ljbffr



  • City Of Wanneroo, Österreich Hudson Vollzeit

    An Australian owned and operated national manufacturer within the timber and building products sector is seeking an experienced Customer Service Manager to lead their national customer service function. The organisation operates a major manufacturing facility and head office in Neerabup and has built a reputation as a market leader known for high-quality...


  • City Of Wanneroo, Österreich Labourforce Vollzeit

    Labourforce is seeking an EXPERIENCED Customer Service Manager to work for our client in NEERABUP 6031. Please read the entire ad very carefully before applying. About the Role Must be able to work a roster from Monday to Friday. Temp to Perm opportunity – a 3‑month trial with Labourforce before becoming full time. Salary is $100,000 – $110,000 plus...


  • City Of Wanneroo, Österreich Labourforce Vollzeit

    A recruitment agency is seeking an experienced Customer Service Manager to lead a team in providing high-quality service. This role involves supervising customer accounts, ensuring team performance, and managing customer communication effectively. Candidates must have over 5 years of experience in a similar position, excellent communication skills, and the...


  • City Of Wanneroo, Österreich Smokemart & GiftBox Vollzeit

    A leading retailer in gifting seeks a Store Manager for their Banksia Grove location. The ideal candidate will oversee daily operations, ensuring exceptional customer service and efficient store management. Key responsibilities include motivating the team, managing inventory, and maintaining store standards. Candidates should demonstrate strong leadership...


  • City Of Wanneroo, Österreich BlueScope Vollzeit

    Customer Service Representative 1 day ago Be among the first 25 applicants BlueScope is an Australian-born global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and...


  • City Of Wanneroo, Österreich Labourforce Vollzeit

    LABOURFORCE - CUSTOMER SERVICE MANAGER - NEERABUP 6031 Labourforce are seeking an EXPERIENCED Customer Service Manager to work for our client in NEERABUP 6031. Please read the entire ad very carefully before applying. About the role Must be able to work a roster from Monday - Friday Temp to Perm opportunity! (You will need to complete a 3 month trial with...

  • Group Product Manager

    vor 3 Wochen


    Council of the City of Sydney, Österreich NSW Department of Customer Service Vollzeit

    Group Product Manager - Service NSW Digital Services Join to apply for the Group Product Manager role at NSW Department of Customer Service. Base pay range A$162,296.00/yr - A$195,248.00/yr Key details Grade: SNSW Grade 11/12 – A$162,296 to $195,248 Employment: 2 ongoing full‑time positions Location: Haymarket, Gosford or Parramatta – hybrid with 2...


  • City Of Wanneroo, Österreich Hoban Melbourne Vollzeit

    A leading company in the timber industry is seeking an experienced Customer Service Manager to lead a national team of Customer Service Officers. This permanent role involves driving customer service excellence and mentoring staff to achieve KPIs in a dynamic environment. With a competitive salary between $100-110K and opportunities for interstate travel,...


  • City Of Stirling, Österreich Customer Service Delivery Vollzeit

    Assistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...


  • City of Parramatta Council, Österreich Customer Data Vollzeit

    Do you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...