Customer Service Manager
Vor 3 Tagen
Job Type: Permanent position | Full time position Job Description Join my client, a major national player in Australia's Timber Industry and proudly Australian-owned and operated. State‑of‑the‑art manufacturing plant and head office located in Neerabup, Wanneroo. Right now, an exciting permanent opportunity for an experienced Customer Service Manager to lead and inspire our fantastic team of 10 Customer Service Officers nationwide. Start date February 2026; interviews before Christmas. Why You'll Love This Role Lead a dynamic national team of 10 dedicated professionals across WA, QLD, VIC, NSW, and SA. Competitive Salary - $100-110K based on experience, Super on top. Enjoy variety and travel. Occasional interstate trips to connect with and support your team. Be part of a collaborative, supportive culture where your ideas and leadership make a real impact. Work closely with the General Manager of Logistics in a hands‑on leadership role that blends strategy with day‑to‑day involvement. What You'll Do Drive excellence in customer service from order to delivery. Mentor, train, and develop your team to achieve KPIs and exceed expectations. Oversee workflow, manage customer accounts, and ensure smooth operations. Provide hands‑on support, lead by example, and resolve challenges with professionalism. Manage high‑volume orders, quotations, returns, and credit claims. Collaborate with internal teams and maintain strong communication with customers and stakeholders. We're Looking For Proven leadership experience (5+ years in a similar role in timber, building, or construction industries highly regarded). A natural leader and team player with exceptional communication skills. Strong time management, multitasking ability, and problem‑solving skills. Intermediate computer literacy (Microsoft Office essential; SAP experience highly desirable). Someone who thrives in a fast‑paced, challenging environment and is looking for a long‑term career. Essential Requirements Full working rights in Australia. Permanent role. Current National Police Clearance (or willing to obtain). Ability to pass a comprehensive Pre‑Employment Medical, including drug and alcohol screening. Apply now with your current CV and cover letter; please note only suitable applicants will be contacted. Equal Opportunity Statement At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ***********@hoban.com.au or visit hoban.com.au/adjustments for additional contact details. #J-18808-Ljbffr
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Customer Service Manager
Vor 5 Tagen
City Of Wanneroo, Österreich Hudson VollzeitAn Australian owned and operated national manufacturer within the timber and building products sector is seeking an experienced Customer Service Manager to lead their national customer service function. The organisation operates a major manufacturing facility and head office in Neerabup and has built a reputation as a market leader known for high-quality...
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Customer Service Manager
vor 1 Tag
City Of Wanneroo, Österreich Labourforce VollzeitLabourforce is seeking an EXPERIENCED Customer Service Manager to work for our client in NEERABUP 6031. Please read the entire ad very carefully before applying. About the Role Must be able to work a roster from Monday to Friday. Temp to Perm opportunity – a 3‑month trial with Labourforce before becoming full time. Salary is $100,000 – $110,000 plus...
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Senior Customer Service Manager
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Store Manager: Lead Operations
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Customer Service Representative
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City Of Wanneroo, Österreich BlueScope VollzeitCustomer Service Representative 1 day ago Be among the first 25 applicants BlueScope is an Australian-born global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and...
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City Of Wanneroo, Österreich Labourforce VollzeitLABOURFORCE - CUSTOMER SERVICE MANAGER - NEERABUP 6031 Labourforce are seeking an EXPERIENCED Customer Service Manager to work for our client in NEERABUP 6031. Please read the entire ad very carefully before applying. About the role Must be able to work a roster from Monday - Friday Temp to Perm opportunity! (You will need to complete a 3 month trial with...
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Group Product Manager
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City Of Wanneroo, Österreich Hoban Melbourne VollzeitA leading company in the timber industry is seeking an experienced Customer Service Manager to lead a national team of Customer Service Officers. This permanent role involves driving customer service excellence and mentoring staff to achieve KPIs in a dynamic environment. With a competitive salary between $100-110K and opportunities for interstate travel,...
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Assistant Director Service Delivery
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