Senior Customer Solution Engineer
vor 4 Wochen
Job Description
As a Senior Customer Solution Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform.
Your role
Recognize and solve problems as reported by customers related to our SaaS and Managed products. Interact with diverse customer technology ecosystems. Work directly with customer application specialists to troubleshoot and resolve platform or product issues. Be exposed to an entire range of cutting-edge technologies. Work closely with our development and product management teams. Attend training for new product features and technologies. Exchange knowledge with other colleagues and suggest product improvements. Weekend and holiday work once every 2 months with same weekly working time and additional salary compensation.Qualifications
Technical Degree (preferably in Computer Science) or relevant experience in IT. Professional work experience in software development, software testing, or in customer services. Ability to analyze code written in modern programming languages. Experience with various operating systems (Linux, Windows) and computer networks. Knowledge of cloud and host virtualization technologies. Strong analytical thinking with a structured approach to problem solving. Team player with proactive attitude. Excellent English skills, both oral and written.You will love this job if
Troubleshooting is your passion. You are fascinated by technical challenges, and you think creatively. You love to learn new technologies. You appreciate team spirit and enjoy an international environment.Additional Information
A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Work model flexibility with either in-office or a hybrid working model that is combining it with home work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. Attractive compensation packages and stock purchase options with numerous benefits and advantages.Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 43,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.
If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.
-
Solutions Engineer
vor 4 Wochen
Vienna, Österreich NetApp VollzeitTitle: Solutions Engineer Location: VN, 844 Requisition ID: 126213 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart...
-
Solutions Engineer
vor 3 Wochen
Vienna, Österreich NetApp VollzeitTitle: Solutions Engineer Location: VN, 844 Requisition ID: 126213 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart...
-
Solutions Engineer
vor 2 Monaten
Vienna, Österreich N-able VollzeitSolutions Engineer JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Vienna, Austria Sales 18777 Job Description Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than...
-
Solutions Engineer
vor 3 Wochen
Vienna, Österreich N-able VollzeitSolutions Engineer JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Vienna, Austria Sales 18777 Job Description Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than...
-
Solutions Engineer
vor 1 Monat
Vienna, Österreich Cisco VollzeitSolutions Engineer- Assurance Cisco’s Mass Scale Infrastructure Group (MIG) Global Sales Specialist Architecture team is leading industry transformation, enabling our customers’ business success, and driving Cisco dominant market share. The team provides architectural thought leadership to the industry and our customers and helps guide the...
-
Account Technology Specialist
vor 2 Wochen
Vienna, Österreich NetApp VollzeitTitle: Account Technology Specialist (Solutions Engineer) Location: Edina, MN, US, 55435 Requisition ID: 126065 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help,...
-
Solutions Sales Expert
vor 1 Monat
Vienna, Österreich Amdocs VollzeitIn one sentence The Solutions Sales Expert will leverage sales processes through designing and pitching holistic next-gen network solutions, focused on OSS, 5G Core, Charging, and Policy Network Services to Amdocs customers and future customers. What will your job look like? • Drive collaboration internally to offer & deliver the “winning...
-
Solutions Sales Expert
vor 3 Wochen
Vienna, Österreich Amdocs VollzeitIn one sentence The Solutions Sales Expert will leverage sales processes through designing and pitching holistic next-gen network solutions, focused on OSS, 5G Core, Charging, and Policy Network Services to Amdocs customers and future customers. What will your job look like? • Drive collaboration internally to offer & deliver the “winning...
-
Senior Technical Success Engineer
vor 1 Monat
Vienna, Österreich Splunk Inc VollzeitThe Technical Success Engineer at Splunk is a critical team member responsible for the technical health of our customers. You will bring your deep product knowledge to advise customers on their platform health, providing guidance on Splunk Enterprise and Splunk Cloud architectures and technical best practices to ensure customers remain successful and realize...
-
Senior Technical Success Engineer
vor 3 Wochen
Vienna, Österreich Splunk Inc VollzeitThe Technical Success Engineer at Splunk is a critical team member responsible for the technical health of our customers. You will bring your deep product knowledge to advise customers on their platform health, providing guidance on Splunk Enterprise and Splunk Cloud architectures and technical best practices to ensure customers remain successful and realize...
-
Senior Technical Success Engineer
vor 2 Wochen
Vienna, Österreich Splunk Inc VollzeitThe Technical Success Engineer at Splunk is a critical team member responsible for the technical health of our customers. You will bring your deep product knowledge to advise customers on their platform health, providing guidance on Splunk Enterprise and Splunk Cloud architectures and technical best practices to ensure customers remain successful and realize...
-
Quality Engineer Post Business Solutions GmbH
vor 2 Monaten
Vienna, Österreich Österreichische Post AG VollzeitBerufsfeld: Informationstechnologie Das sind wir und das bewegt uns: Die Österreichische Post AG bringt einiges zusammen. Denn wir liefern Lösungen, verbinden Menschen und stehen für Diversität und Ehrlichkeit. Wir leben ein offenes, wertschätzendes Arbeitsklima und bieten faire Bezahlung und jede Menge Benefits für unsere Mitarbeiter*innen....
-
Quality Engineer Post Business Solutions GmbH
vor 3 Wochen
Vienna, Österreich Österreichische Post AG VollzeitBerufsfeld: Informationstechnologie Das sind wir und das bewegt uns: Die Österreichische Post AG bringt einiges zusammen. Denn wir liefern Lösungen, verbinden Menschen und stehen für Diversität und Ehrlichkeit. Wir leben ein offenes, wertschätzendes Arbeitsklima und bieten faire Bezahlung und jede Menge Benefits für unsere Mitarbeiter*innen....
-
Vienna, Österreich Erste Digital GmbH VollzeitOne bank.Many career paths.#makeITmatter Senior Solution Analyst – Business Process Management (all humans)Location: Vienna, Wien, Austria Working-Hours: fulltime_permanent Division: Core Services Company: Erste Digital Apply now Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which...
-
Senior Golang Software Engineer
vor 2 Monaten
Vienna, Austria ML.S Vollzeit"MLS is a privately owned company developing next generation software solutions for European Intelligence Agencies.We are looking for a Senior Golang Software Engineer, with prior hands-on experience in creating backend software. Job involves creating client/server software, using often proprietary, binary communication protocols. Good understanding of...
-
Senior Golang Software Engineer
vor 3 Wochen
Vienna, Austria ML.S Vollzeit"MLS is a privately owned company developing next generation software solutions for European Intelligence Agencies.We are looking for a Senior Golang Software Engineer, with prior hands-on experience in creating backend software. Job involves creating client/server software, using often proprietary, binary communication protocols. Good understanding of...
-
Senior Golang Software Engineer
vor 2 Monaten
Vienna, Austria ML.S Vollzeit"MLS is a privately owned company developing next generation software solutions for European Intelligence Agencies.We are looking for a Senior Golang Software Engineer, with prior hands-on experience in creating networking proxy software. Job involves creating client/server software, using often proprietary, binary communication protocols. Good understanding...
-
Senior Golang Software Engineer
vor 3 Wochen
Vienna, Austria ML.S Vollzeit"MLS is a privately owned company developing next generation software solutions for European Intelligence Agencies.We are looking for a Senior Golang Software Engineer, with prior hands-on experience in creating networking proxy software. Job involves creating client/server software, using often proprietary, binary communication protocols. Good understanding...
-
Senior Engineer
Vor 6 Tagen
Vienna, Österreich Siemens Energy VollzeitSenior Engineer (m/f/d) About the Role Location Austria Wien Wien Company Siemens Energy Austria GmbH Organization Grid Technologies Business Unit Grid Solutions Full / Part time Full-time Experience Level Experienced Professional Momentaufnahme von Ihrem Tag Als Senior Engineer (m/f/d) sind Sie Teil des Engineerings für die Primär-...
-
Senior Application Engineer
vor 3 Wochen
Vienna, Österreich Kapsch TrafficCom VollzeitKapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video...
