Technical Customer Success Manager Connectivity
vor 1 Monat
Identification/understanding of customer process needs and system landscape. Identification of customer value adds around IOT and other A1 Digital Services Proactive regular interaction with customers Customer Amendment Handling and Implementation Coordination with Technical Customer Success Management Team (M2M SIMs, Device/Network Integration, Application Integration) You are supporting and training the customer service teams (L1) for new products and after-sales customer care, incident handling (L2), troubleshooting and release and outage management. Requirements:
Excellent Skills in customer service, problem-solving, complain handling and budget management Coordination & Project management skills Basic Networking and SASE Skills Excellent communication skills (German is a must) Strong Time Management skills Passion for exceeding customer expectations Entrepreneurial mindset and hands-on mentality Your personality:
* "Customer comes first" attitude. Performance driven team-player with ability to deliver under high time pressure. * Eager to challenge the status-quo, admit mistakes to learn and to improve to the benefit of our customers. * Appreciates innovative new challenges with constantly evolving technologies and platforms. * There are many possibilities to develop in our company * Seize the chance, evolve and use the possibility to make your career * We are looking forward to your application What we offer:
* Flexible working hours, mobile working. * Autonomous working conditions with a lot of freedom to create. * Modern working atmosphere and centrally located office with great public transport connection. * Constant learning with many possibilities and offers. * Paid lunch break and cantina, extra holidays, employee rates and many further discounts. * Team events as well as trainings and further education There are many possibilities to develop in our company Seize the chance, evolve and use the possibility to make your career We are looking forward to your application Our performance-based-salary models reward extraordinary commitment and success. The minimum annual gross salary according to the collective agreement of Telekom Austria AG is EUR 51.049,60 The actual annual salary depends on your skills and experience. We at A1 are convinced that women with their ideas and way to work are indispensable for the success of our company and culture. We are therefore pleased about the interest of women in the advertised position and especially invite women to apply. Unser Mindset Wir bei A1 wollen mit den Besten zusammenarbeiten und glauben, dass Talent keine Norm hat. Wir nehmen Menschen mit auf unsere Reise, von denen wir lernen können und die uns täglich inspirieren, die Zukunft digitaler, nachhaltiger und inklusiver zu gestalten. * Frauen in IT & Technik * Umweltfreundliche Lösungen * Chancengleichheit & Diversität Neugierig auf uns? Besuche uns auf kununu Erhalte wertvolle Insights von denen, die es am besten wissen:
Mitarbeiter:
Innen und Bewerber:
Innen. #MakeItHappen Jetzt bewerben
-
Technical Customer Success Manager
vor 4 Monaten
Wien, Österreich A1 Telekom Austria VollzeitA1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital transformation. Our experts at our locations in Vienna, Munich and Lausanne are...
-
Technical Customer Success Manager Connectivity
vor 4 Monaten
1020 Wien, Wien, Österreich A1 Digital International GmbH VollzeitTechnical Customer Success Manager - Connectivity (m/f/d) - External Workforce A1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital...
-
Technical Customer Success Manager Connectivity
vor 2 Monaten
Wien, Österreich A1 Digital International GmbH Vollzeit € 51.050Technical Customer Success Manager - Connectivity (m/f/d) - External Workforce A1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital...
-
Wien, Österreich A1 Telekom Austria VollzeitCompany Summary:A1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital transformation. Our experts at our locations in Vienna, Munich and...
-
Senior Technical Product Manager for IoT Connectivity
vor 4 Monaten
1020 Wien, Wien, Österreich A1 Digital International GmbH VollzeitSenior Technical Product Manager for IoT Connectivity (m/f/d) Company Summary: A1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital...
-
Wien, Wien, Österreich A1 Telekom Austria VollzeitLead IoT Connectivity Solution DevelopmentA1 Telekom Austria is seeking an experienced Digital Product Manager to spearhead the development of innovative IoT connectivity solutions. In this pivotal role, you will be responsible for crafting and executing product strategies that drive business growth and customer satisfaction.About the Role:This exciting...
-
Customer Success Manager/technical Account Manager
vor 3 Wochen
Wien, Österreich TalentTECH Vollzeit**Customer Success Manager/Client Success Manager/ Technical Account Manager/ Engagement Manager/ SaaS Account Manager - SaaS, MarTech, remote role** My client is a fast growing SaaS AI driven marketing software vendor: - headquarters in the US and UK and offices across Europe and the US - over 160 employees expanding globally - working with over 2000...
-
Customer Success Manager
vor 3 Wochen
Wien, Österreich Microsoft VollzeitWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Wien, Österreich A1 Telekom Austria VollzeitA1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital transformation. Our experts at our locations in Vienna, Munich and Lausanne are...
-
Customer Success Manager for Technical Support
vor 3 Monaten
Wien, Österreich fiskaly Vollzeit**Location**:Preferably Vienna, or you live either in Austria, Italy, Germany, Spain with a valid work permit **Experience requirements**:Initial experience in technical support, sales or similar areas is an advantage **Gross salary range**:30k-49k/Year (depending on experience & qualification) **Employment type**:full time according to local labor law, no...
-
Customer Success Account Manager
vor 3 Monaten
Wien, Österreich Microsoft VollzeitAs a Customer Success Account Manager (CSAM), you are the primary customer facing role responsible for customer success through delivery management of cross-functional programs and strong customer and internal stakeholder relationships. The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud...
-
Wien, Österreich A1 Digital International GmbH VollzeitOverview of the RoleWe are seeking a highly skilled Strategic IoT Product Manager to join our team at A1 Digital International GmbH. This role will be responsible for managing the solution lifecycle of our Managed Connectivity Offering, encompassing scope, development, and management of solutions, as well as defining Roadmaps and incident handling.The...
-
Customer Success Manager
vor 7 Monaten
Wien, Österreich Yokoy Vollzeit**Do you want to join us on the journey of disrupting the spend management business?** **Do you like to work in a fast-paced scale-up with a passionate and supportive team?** **Yokoy is hiring!** **After closing our $80M Series B funding last year and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our...
-
Customer Success Account Manager
vor 9 Monaten
Wien, Österreich Microsoft VollzeitWe are looking for an Account Manager, based in Vienna area, with a proofen track record and solid network at big industry customers, mainly within the manufacturing area. Fluency in German and English is a pre-requesite, same as on-site customer engagements. As an Account Manager for Customer Success you develop, maintain, and build upon foundational...
-
Customer Success Account Manager
vor 8 Monaten
Wien, Österreich Microsoft VollzeitWe are looking for a senior (+15 years) Account Manager, based in Western Austria (Tirol/Vorarlberg) with a proofen track record and solid network at big industry customers, mainly within the manufacturing area. Fluency in German and English is a pre-requesite, same as on-site customer engagements. As an Account Manager for Customer Success you develop,...
-
Customer Success Account Manager
vor 2 Wochen
Wien, Österreich Microsoft VollzeitMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Customer Success Manager
vor 2 Wochen
Wien, Österreich Prewave GmbH Vollzeit(M/F/d) full-time Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management? At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional...
-
Customer Success Manager
vor 4 Monaten
Wien, Österreich Nexthink Vollzeit**Company Description** LI-hybrid #Li-remote This role is to support growth and customer retention in Central Europe and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX maturity journey of people, process, and technology by driving the adoption throughout the entire...
-
Wien, Wien, Österreich A1 Telekom Austria VollzeitCompany OverviewA1 Telekom Austria is a pioneering force in digitalization, empowering businesses to thrive in the digital era. With scalable services and innovative solutions in IoT, cloud, and security, we serve as the ideal partner for digital projects in medium-sized businesses.We currently support over 500 companies in their digital transformation...
-
Customer Success Account Manager
vor 3 Wochen
Wien, Österreich Microsoft VollzeitMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
