Senior Service Delivery Manager
vor 2 Wochen
- Managing the relationship with internal and external stakeholders and partners to ensure expectations are managed or even exceeded as well as that SLA’s and KPI’s are achieved
- Ensure service delivery is monitored effectively and that identified actions to maintain or improve levels of service are implemented
- Identify training requirements and forster continuous improvement, provide mentorship to the internal IT team and peers in the organization where needed
- Accountability for the services delivered to the company, ensuring quality and stakeholder satisfaction, acting as the single point of escalation for all service-related issues
- Strong ITIL exposure with accompanying certified accreditation (ITIL V3 or V4 foundation, ITIL Best Practices)
- Track record of building credible customer relationships at all levels within an organisation across different departments and customer groups
- Broad and basic understanding of IT technology concepts (Network, Server, Client, Cloud) and software implementations (SAP/4 HANA, M365)
- Experience with GxP concept and CFR 21 Part 11 compliance
- Fluency in German and English
- Permanent position with our customer possible
- Hays will accompany you throughout the whole recruitment process
- Interesting and challenging international atmosphere where actions matter on the daily business With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.
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Senior Service Delivery Manager
vor 2 Wochen
Basel Stadt, Österreich Hays VollzeitManaging the relationship with internal and external stakeholders and partners to ensure expectations are managed or even exceeded as well as that SLA’s and KPI’s are achieved Ensure service delivery is monitored effectively and that identified actions to maintain or improve levels of service are implementedIdentify training requirements and forster...
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Lab Manager Assistant
vor 4 Wochen
Basel Stadt, Österreich Hays TeilzeitDevice Management: together with researchers, the Lab Manager assistant supports in the proper acquisition, maintenance, repair and disposal of equipment. This also comprises updating the Scientific Equipment Database and local inventoryInterfacing with central site and global services such as Building Management (BM), End-to-End (E2E) Lab Services,...
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Lab Manager Assistant
vor 2 Wochen
Basel Stadt, Österreich Hays TeilzeitDevice Management: together with researchers, the Lab Manager assistant supports in the proper acquisition, maintenance, repair and disposal of equipment. This also comprises updating the Scientific Equipment Database and local inventoryInterfacing with central site and global services such as Building Management (BM), End-to-End (E2E) Lab Services,...
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QA Manager
vor 4 Wochen
Basel Stadt, Österreich Hays VollzeitSupport and drive implementation of Annex 1 requirements during implementation in the Clinical Supply Centre for sterile Drug Product (Parenterals) within IMP SwitzerlandResponsible to represent Quality Assurance while driving all activities related to a successful implementation of Annex 1 within IMP Quality Operations SwitzerlandMaintaining and...
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QA Manager
vor 2 Wochen
Basel Stadt, Österreich Hays VollzeitSupport and drive implementation of Annex 1 requirements during implementation in the Clinical Supply Centre for sterile Drug Product (Parenterals) within IMP SwitzerlandResponsible to represent Quality Assurance while driving all activities related to a successful implementation of Annex 1 within IMP Quality Operations SwitzerlandMaintaining and...
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Senior CRM Manager
vor 2 Monaten
Basel Stadt, Österreich Hays VollzeitSie sind verantwortlich für die lokale Betreuung des neuen CRM-Systems (VEEVA). Erstellung von Auswertungen und BerichtenWeiterentwicklung des CRM-Systems gemäss Bedürfnissen von Sales/Marketing und der Strategie Weiterentwicklung der Marketing-, Vertriebs- und ServiceprozesseDie Übernahme der technischen Betreuung interner Schnittstellen bezüglich...
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Senior CRM Manager
vor 2 Wochen
Basel Stadt, Österreich Hays VollzeitSie sind verantwortlich für die lokale Betreuung des neuen CRM-Systems (VEEVA). Erstellung von Auswertungen und BerichtenWeiterentwicklung des CRM-Systems gemäss Bedürfnissen von Sales/Marketing und der Strategie Weiterentwicklung der Marketing-, Vertriebs- und ServiceprozesseDie Übernahme der technischen Betreuung interner Schnittstellen bezüglich...
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Senior DevOps Engineer
vor 2 Wochen
Basel, Österreich Hays VollzeitCreate and maintain command line and web/rest applications (design, document, develop, test and deploy)Create scripts, customizations, templates to ensure speed of deliveryAWS Serverless ArchitectureWork with DevOps and DevSecOps TeamsChampion automation and evangelize lean developmentImprove CI/CD Release Automation Well-founded Experience, in a similar...
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Senior DevOps Engineer
vor 4 Wochen
Basel, Österreich Hays VollzeitCreate and maintain command line and web/rest applications (design, document, develop, test and deploy)Create scripts, customizations, templates to ensure speed of deliveryAWS Serverless ArchitectureWork with DevOps and DevSecOps TeamsChampion automation and evangelize lean developmentImprove CI/CD Release Automation Well-founded Experience, in a similar...
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Manager/in Administration
vor 2 Monaten
Salzburg (Stadt), S, Österreich Iro & Partners Personal- und Managementberatung GmbH. VollzeitManager/in Administration & interne Services Unser Auftraggeber ist ein im DACH-Raum agierendes Unternehmen mit zentralem Sitz in der **Stadt Salzburg**. Derzeit wird eine pro-aktive, engagierte Persönlichkeit als **Manager/in Administration & interne Services **zur Ergänzuung eines motivierten Spezialisten-Teams gesucht. **Ihre Aufgabenschwerpunkte**: +...
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Junior Expert Commercial Deployment
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Senior Project Manager
vor 3 Wochen
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Senior Project Manager
vor 2 Wochen
Linz (Stadt), Österreich KERN engineering careers GmbH Vollzeit .jobAd h3.noBorder::after {display:none;} .jobAd .text-right, .applyButton {display:none;} Senior Project Manager (w/m/d) Anpacken, Leiten, Gestalten: Treiben Sie Innovation voran in den Bereichen Abwärmenutzung, Agglomeration oder elektrische Stahlerzeugung! 03.06.2024 ...
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Basel Stadt, Österreich Hays VollzeitResponsible for the design, plan, perform, interpret and report results of formulation and process development for liquid and lyophilized parenteral drug products of small molecules, biologics (e.g. oligonucleotides) and long acting injectable within a multifunctional project team coordinated by a Project LeaderLead and manage all project activities, support...
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Local SAP Data Migration Lead
vor 4 Wochen
Basel Stadt, Österreich Hays VollzeitLeads end-to-end data migration activities, ensuring the accuracy, completeness, and integrity of data transferred from legacy systems to SAP platformProactively identifies and mitigates risks associated with data migration, maintaining data quality and governance standardsSupports high level and detailed design workshops for data migration -gathering...
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Manager/in Administration
Vor 6 Tagen
Salzburg (Stadt), S, Österreich Iro&Partners VollzeitUnser Auftraggeber ist ein im DACH-Raum agierendes Unternehmen mit zentralem Sitz in der **Stadt Salzburg**. Derzeit wird eine pro-aktive, engagierte Persönlichkeit als **Manager/in Administration & interne Services **zur Ergänzuung eines motivierten Spezialisten-Teams gesucht. **Ihre Aufgabenschwerpunkte**: + Kosten - und erfolgsverantwortliche Leitung...
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Senior Regional Sales Manager
vor 2 Wochen
Basel region, Österreich Hays VollzeitDrive sales growth of our client's service portfolio.Lead Generation by attending conferences, targeting key customers, and expanding contact base within accounts.Profiling and qualification of customersDeliver presentations, lead discussions, and manage follow up with customers.Handle the financial discussions with the customerNegotiating service and...
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Senior Regional Sales Manager
vor 2 Wochen
Basel region, Österreich Hays VollzeitDrive sales growth of our client's service portfolio.Lead Generation by attending conferences, targeting key customers, and expanding contact base within accounts.Profiling and qualification of customersDeliver presentations, lead discussions, and manage follow up with customers.Handle the financial discussions with the customerNegotiating service and...
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Senior Lean Manager
vor 3 Wochen
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Senior Lean Manager
vor 3 Wochen
Wels (Stadt), Österreich KERN engineering careers GmbH Vollzeit Senior Lean Manager (w/m/d) Can we LEAN on you? 02.04.2024 Job-Nr.: 214203 Unser Kunde ist ein weltweit führender Systemanbieter für (voll-)automatisierte Anlagen und übernimmt in...