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SaaS Operions Manager
vor 4 Wochen
Our client is a market leader, delivering work management software for the resources industry. With an enviable client list globally, having grown rapidly, they are focused on innovation, operational excellence and a commitment for seamless customer experience and delivery. Their investment in the product and the delivery model has resulted in consistent growth resulting in a unique opportunity for an Operations Manager to lead the customer team.
About the Role
You will be accountable for leading and shaping the customer experience for clients, working collaboratively with engineering and product teams and key leaders across all stages of the customer journey. With a focus on project delivery of software implementations and professional services, you will ensure success by tracking performance against milestones, driving continuous improvement and leveraging your interpersonal, stakeholder engagement and collaborative style. Underpinning this is a keen insight into best practice, strategic thinking and business strategy. You will also bring your product knowledge, mining and resources experience together delivering software projects in complex environments.
About You
Tertiary qualified, you are an experienced Operations Leader or Project Delivery Lead or on your way to a leadership role. Passionate about customers, your ability to translate technical problems to non-technical audiences will ensure your success. Our client is open to considering the right experience, and focused on ensuring a culture of collaboration and teamwork where your professional development goals are supported and developed.
This is an opportunity for a talented Operations Leader who may be building their career or is interested in joining a progressive and innovative organisation that is committed to the growth and development of their people.
We encourage all applications from diverse cultures, backgrounds and experiences and are deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
To learn more or talk about the opportunity, please Apply Now.
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