German Speaking Airline Customer Advisor
vor 2 Wochen
Location: Malta (On-Site)
Employment type: Full-time
Language Requirements: German C2 and English B2
Position: German Speaking Airline Support Agent
Description:
Are you passionate about helping others and ready to take your career to new heights? We are looking for enthusiastic German Speaking Airline Support Agents to join a leading team in the airline industry. In this role, you will assist customers with a variety of queries related to airline services, providing exceptional support via phone, social media, chat, and email.
Purpose of the Role:
As a German Speaking Airline Support Agent, you will be responsible for ensuring customers have a smooth and positive experience by answering their questions, resolving issues, and providing helpful solutions. This is an ideal opportunity for those seeking stability, professional growth, and a dynamic work environment.
Key Responsibilities:
- Assist customers with queries related to airline services via multiple communication channels.
- Provide accurate and efficient solutions to customers’ inquiries.
- Maintain a positive and professional attitude when dealing with customer requests.
- Collaborate with team members to improve service quality and share knowledge.
Requirements:
- Native level of German (C2) and fluent in English (B2).
- Excellent communication, writing, and listening skills.
- A proactive attitude and ability to work independently.
- Computer literacy (ECDL certification is a plus).
- Prior experience in customer service is required.
- Availability to work on a rotating schedule from Monday to Sunday.
Why You’ll Love It Here:
- Full-time position with career progression opportunities.
- Comprehensive training to help you succeed in your role.
- Health insurance after 6 months of employment.
- Mobile schemes and gym packages to promote work-life balance.
- On-site canteen serving healthy and affordable meals.
- Monthly events and incentives to reward performance.
- Free on-site parking and staff discounts at over 50 local businesses.
- A supportive, multicultural work environment offering ongoing personal and professional development.
This is your opportunity to join a growing international team and be part of an exciting journey in the airline industry. If you’re looking for a stable, rewarding role with room to grow, this is the job for you
Please upload your CV in English, don't miss this opportunity and apply now
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