Director of Services

vor 3 Wochen

Wien, Wien, Österreich at Vollzeit

Add expected salary to your profile for insights.

Public Safety Training & Response Group is an independent, Australian veteran-owned company helping people and organisations deal with an extensive range of emergency situations and delivering industry-relevant and nationally accredited public safety training and response certifications. We save lives early with a highly resourced and respected team of responders and educators who provide specialised solutions to avert or mitigate crises.

Key responsibilities include:
  • Provide Strategic Vision: Identify opportunities and build alliances, set clear strategic goals, and provide the environment and tools for the team to execute them effectively.
  • Tech-Driven Leadership: Leverage technology to streamline processes, enhance client experiences, and maintain market competitiveness.
  • Partnership & Stakeholder Management: Build strong relationships with stakeholders, including clients, partners, regulators, and investors where required.
  • Governance & Regulatory Expertise: Thoroughly understand compliance and governance in business environments and build a team to execute.
  • Growth-Focused Mindset: Assist the CEO in scaling the business in high-growth industries while maintaining operational excellence.
  • Financial Management Knowledge: Understand financial management and implementation within the Emergency services and rescue sectors and navigate complex industry dynamics. Have very sound financial management control procedures.
  • Innovative Problem-Solving: Find solutions to challenges and seize opportunities in an evolving market. Be able to take available information and make key directions and decisions in a very timely manner.
  • Advocacy and Brand Management: Represent the company with media and in public forums, building a strong reputation with key customers, stakeholders, and government departments.
Minimum Qualifications and Experience:
  • Minimum 10 years' experience in either Military or Emergency services, within Australia, or overseas, with proven ability to improve business with metrics and KPIs.
  • Strong communication and interpersonal skills, with the ability to drive continuous improvement and change management initiatives.
  • Excellent interpersonal and leadership skills with the demonstrated ability to develop and manage a high-performing team and manage both internal and external stakeholder relationships at all levels of the organisation.
  • Previous experience in an ISO accredited organisation, contract/commercial management experience, and strategic planning.
  • Sound computer literacy, especially in regard to financial acumen, with experience overseeing budgets and reporting.
  • Sound ability to manage multiple conflicting priorities, solve complex problems, and work under pressure.
  • An understanding of federated business models and how they operate at Executive Leadership level with proven ability to support business growth.
  • Advocacy and policy experience, with a demonstrated ability to influence and develop impactful partnerships in government and political landscapes to effect meaningful change.
  • Ability to obtain a National Police Check, Defence Industry Security Clearance, and Working with Children Check.
What we offer:

Our ethos is 'One Response. Do it once. Do it right.' To achieve this:

  • We invest heavily in the training of all our team members and enjoy a highly collaborative and supportive environment.
  • Our office environment has everything you might need – from the Barista coffee machine to the Gym.
  • Free onsite parking.
  • Monthly Employee BBQ.
  • Our people love the variety that their job brings, with no two days ever the same.
  • Company supplied uniforms.
  • Domestic and international travel opportunities.
  • Opportunity to build and develop great people around you.
  • Modern technology.
Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Service Director?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • How many years' experience do you have with change management?
  • How much notice are you required to give your current employer?

To help fast-track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent/misleading/discriminatory.

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