Program Assistant

vor 2 Wochen

Wien, Wien, Österreich HIAS Inc Vollzeit

TITLE:

Program Assistant

SUPERVISOR:

Program Access Manager

LOCATION:

Vienna, Austria

CLOSING DATE:

February 11, 2024

Multiple positions available for short term contracts from March - September 2024 with the possibility of extension
:

HIAS seeks a Program Assistant...

To perform all fundamental administrative processes related to the processing of refugee applicant cases.

ESSENTIAL FUNCTIONS:

  • Manage cases prior to arrival in Vienna as necessary
  • Communicate with external partners regarding requests for additional documents
  • Update necessary information in the US Government secured database
  • Attend and participate in team meetings and training sessions
  • As needed, scan and upload documents into the US Government secured database, collect missing documents from applicants, and copy documents
  • Conduct quality checks of cases to ensure accuracy and completeness
  • Request and receive Care & Maintenance funds
:

  • Maintenance and oversight of all C&M cases
  • Reporting to external partners regarding the status of all C&M cases
  • Update data in the US Government secured database as needed
  • Review individual applicant electronic files for DHS interview to ensure completeness
QUALIFICATIONS & REQUIREMENTS:

  • Strong command of English (written and verbal)
  • Enthusiastic and motivated with a positive attitude
  • A flexible, mature and professional attitude to work
  • Uses initiative to ask questions and make suggestions
  • Able to maintain consistently high standards of work
  • Able to focus intensively for extended periods
  • Highly organized with strong attention to detail
  • Proven interpersonal skills and crosscultural sensitivity
  • Able to work both in a team and independently
All applicants should have the legal right to live and work in Austria without additional support.

Compensation for this position is minimum 2300 euro monthly in accordance with all standard Austrian legal and tax deductions.

This position is 100% in office and remote work is not possible.

DISCLAIMER:

SAMPLE HIRING PROCESS:

Step 2:

Phone screen with a Human Resources staff person.

Step 3:

Interview with the hiring manager.

Step 4:

Interview with a panel of HIAS employees.

Step 5:

Reference check.

Step 6:

Offer and background check.

Step 7:

Start your professional journey with HIAS

ABOUT US:


Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America.

Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora.

HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world.

Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff.

We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards.

We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe.

People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply.

We are committed to building a diverse workforce that reflects our vision, mission and values.


The HIAS Austria office as the Resettlement Support Center (RSC) processes refugee cases for resettlement to the US through a contract with the US State Department.


VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:


Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.


VALUES:

  • Welcome
  • Acogimiento
  • Hospitalité ????? ?????? (Hachnasat Orchim)_
We Welcome the Stranger

  • Justice
  • Justicia
  • Justice
- ??? (Tzedek)_

We Pursue Justice

  • Empathy
  • Empatía
  • Empathie ??? (Chesed)_
We Approach our Clients with Empathy

  • Partnership
  • Compañerismo
  • Coopération ?????? (Chevruta)_
We Believe in Changing the World through Partnership

  • Courage
  • Coraje
  • Courage
- ???? (Ometz)_

We Act with Courage to Build a Better World

  • Resilience
  • Resiliencia
  • Résilience ??? (Ruach)_
We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, rel

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