Conversational AI Specialist

vor 2 Wochen

Wien, Österreich Erste Digital GmbH Vollzeit

One bank.
Many career paths.

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible.

We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.


Aufgaben

  • Develop and implement conversational AI (e.g. AI models to analyze and interpret audio data from call centers).

  • Collaborate with cross-functional teams to integrate AI solutions into our customer service operations.

  • Continuously monitor and improve the performance of AI models.

  • Stay up-to-date with the latest advancements in AI and NLP technologies.

  • Provide technical expertise and guidance to team members and stakeholders.

  • Utilize agentic AI use case skills to enhance the functionality and effectiveness of AI solutions.


Profil

  • Bachelor's or Master's degree in Computer Science, Data Science, AI, or a related field.

  • Proven experience in developing and deploying AI models, particularly with audio data also multi modal models).

  • Proven experience in building data pipelines for voice applications

  • Proven experience in graph db or knowledge graphs technologies

  • Strong knowledge of machine learning frameworks and tools (e.g., TensorFlow, PyTorch).

  • Experience with natural language processing and speech recognition technologies.

  • Excellent problem-solving skills and attention to detail.

  • Strong communication skills and the ability to work collaboratively in a team environment.

  • Demonstrated skills in agentic AI use cases.

  • Fluent in German and English


Wir bieten

  • Possibility to benefit and learn from our international, talented and passionate community at Erste

  • Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic

  • Health Centre - The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours.

  • Employee benefits - Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more.

  • Employee Referral Program - Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital

  • A competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 43.078, gross per year. But this is just a formality, we are more than happy to discuss your actual expectations.


JBG81_AT

  • Conversational Ai Specialist

    vor 3 Wochen

    Wien, Österreich Erste Bank Vollzeit € 43.078

    One bank. Many career paths. #makeITmatter Conversational AI Specialist (all humans) Location: Vienna, Wien, Austria Working-Hours: fulltime_permanent Division: Data2Business Company: Erste Digital Apply now Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial...

  • Conversational Ai Specialist

    vor 2 Wochen

    Wien, Österreich Erste Digital GmbH Vollzeit € 43.078

    One bank. Many career paths. #makeITmatter Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over...

  • Conversational Ai Specialist

    vor 2 Wochen

    Wien, Österreich Erste Digital Vollzeit

    **Location**: Wien **Working hours**: Full-time **Occupational Area**: IT **Company**: Erste Digital **Home Office** **Work-Life-Balance** **Health Center** **Trust-based working hours** **Interest groups and events** We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000...

  • Conversational Ai Specialist

    vor 4 Wochen

    Wien, Österreich Erste Digital GmbH Vollzeit

    Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts...

  • Conversational Ai Ui/ux Designer

    vor 2 Wochen

    Wien, Österreich Erste Digital GmbH Vollzeit

    Make a difference in the financial life of millions of people: At George Labs you are co-creating the digital future, in which better financial health is possible. #believeinyourself We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and...

  • Conversational Ai Ui/ux Designer

    vor 2 Wochen

    Wien, Österreich Erste Group Bank AG Vollzeit

    **Location**: Wien **Working hours**: Full-time **Occupational Area**: IT **Company**: Erste Group Bank AG **Home Office** **Work-Life-Balance** **Trust-based working hours** We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and...

  • Conversational AI UX Designer

    Vor 7 Tagen

    Wien, Wien, Österreich Erste Group Bank Vollzeit

    About UsErste Group Bank is a leading financial institution in Central and Eastern Europe, with a strong focus on innovation and customer-centricity. We strive to create a digital banking experience that combines design and technology on an open platform.Job DescriptionWe are seeking a skilled Conversational AI UX Designer to join our team at George Labs. As...

  • Conversational AI UI/UX Design Innovator at Erste Bank

    vor 1 Woche

    Wien, Wien, Österreich Erste Bank Vollzeit

    About UsAt George Labs, part of the Erste Group - the largest banking group in Central and Eastern Europe with over 2,500 branches and 45,000 employees, we are shaping the digital future where better financial health is possible.A Career OpportunityWe are seeking a talented Conversational AI UI/UX Designer to join our fast-paced, multidisciplinary product...

  • Artificial Intelligence Specialist

    vor 2 Wochen

    Wien, Wien, Österreich Erste Bank Vollzeit

    Company OverviewAt Erste Digital, we are redefining the financial services industry by harnessing the power of artificial intelligence. As a leading digital bank in Central and Eastern Europe, we offer a unique opportunity to be part of a pioneering team that is shaping the future of banking.SalaryThe salary for this position ranges from EUR 43,078 to a...

  • Conversational Ai Ui/Ux Designer

    vor 1 Woche

    Wien, Österreich Erste Bank Vollzeit € 55.300

    One bank. Many career paths. #makeITmatter Conversational AI UI/UX Designer (all humans) Location: Vienna, Wien, Austria Working-Hours: fulltime_permanent Division: George Company: Erste Digital Apply now Make a difference in the financial life of millions of people: At George Labs you are co-creating the digital future, in which better financial health...

  • Conversational Ai Ui/Ux Designer

    vor 1 Woche

    Wien, Österreich Erste Bank Vollzeit € 55.300

    One bank. Many career paths. #makeITmatter Conversational AI UI/UX Designer (all humans) Location: Vienna, Wien, Austria Working-Hours: fulltime_permanent Division: George Company: Erste Digital Apply now Make a difference in the financial life of millions of people: At George Labs you are co-creating the digital future, in which better financial health...

  • Conversational Banking Product Owner

    vor 7 Monaten

    Wien, Österreich Raiffeisen Bank International Vollzeit

    **Conversational Banking Product Owner (f/m/x)**: - Digital Platforms & Innovation seeks a passionate Product Owner! The department reports to Group Retail and is responsible for Digital Channels like Mobile Banking and Embedded Finance as well as Conversational AI and Digital Assistants. Based in two locations, Vienna and Bratislava, our international team...

  • Digital AI Solutions Developer

    vor 2 Wochen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    Role OverviewAs a Digital AI Solutions Developer, you will be part of our team at Erste Digital GmbH, working on the development and implementation of conversational AI solutions.Responsibilities:Develop and implement conversational AI models to analyze and interpret audio data from call centers.Collaborate with cross-functional teams to integrate AI...

  • Digital AI Specialist

    vor 2 Wochen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    About Erste Digital GmbHErste Digital GmbH is a leading banking group in Central and Eastern Europe, boasting over 2,500 branches and more than 45,000 employees. Our company is driven by innovation, with a team of over 2,000 IT experts and enthusiasts working tirelessly to shape the digital future.Job Description: AI Model DeveloperWe are seeking an...

  • Austria - German Advanced Ai Data Trainer

    vor 4 Monaten

    Wien, Österreich Invisible Technologies Vollzeit

    Austria - German Advanced AI Data Trainer - Austria Remote Start a career in tech: Join the team that's supporting the latest cutting-edge AI language models. Website | Video Demo | Core Values The Business Context You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an...

  • Digital AI Implementation Specialist

    vor 3 Wochen

    Wien, Wien, Österreich Erste Bank Vollzeit

    Company OverviewAt Erste Digital, we are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our team consists of more than 2,000 IT experts and enthusiasts who drive the bank's digital transformation.Estimated Salary€60,000 - €80,000 per annum, depending on qualifications...

  • AI Research Talent Acquisitions Specialist

    vor 1 Monat

    Wien, Wien, Österreich CeMM Research Center for Molecular Medicine Vollzeit

    At CeMM, we are building a world-class research organization to tackle the most pressing biological challenges using artificial intelligence. As our AI Research Talent Acquisitions Specialist, you will play a key role in this mission by coordinating graduate and postdoctoral programs that foster innovation and excellence in AI research.About CeMMCeMM is a...

  • Ai Customer Success Manager

    vor 7 Monaten

    Wien, Österreich Onlim GmbH Vollzeit

    Als Digitalisierungspartner großer Unternehmen der Branchen „Utilities, Manufacturing, Finance, Health, Media & Publishing und Tourism“ machen wir Kundendaten intern und extern (Customer Service, HR, Knowledge Management) auf allen Kanälen (Chatbot, Voicebot, E-Mail, Messenger Dienste) verfügbar. Zur Verstärkung des Service Management Teams suchen...

  • AI Training Specialist

    Vor 7 Tagen

    Wien, Wien, Österreich Outlier Vollzeit

    About the JobWe're seeking experienced math professionals to help us improve our AI models.This freelance opportunity is perfect for those who want to work remotely and have flexible hours.As a math expert, you'll be responsible for assessing domain-specific text produced by AI models, crafting and answering math-related questions, and ranking...

  • Digital Transformation Specialist

    vor 2 Wochen

    Wien, Wien, Österreich Erste Bank Vollzeit

    Erste Bank: A Leading Force in Digital BankingAt Erste Digital, we are shaping the future of banking through cutting-edge technology. Our team of experts is dedicated to creating innovative solutions that improve customer experiences and drive business growth.About UsWe are part of the Erste Group, the largest banking group in Central and Eastern Europe,...