Manager Insurance Operations

vor 5 Monaten

Wien, Österreich zeb.rolfes.schierenbeck.associates gmbh Vollzeit
Deine Aufgaben
  • Gemeinsam mit deinem Team arbeitest du an Projekten im Bereich Operations und digitale Transformation bei Versicherungsunternehmen - von der ersten Analyse bis zur erfolgreichen Umsetzung.
  • Du gestaltest und optimierst Organisationen, Prozesse sowie Technologien, koordinierst die Umstrukturierung und automatisierst Abläufe, um Effizienz und Innovation voranzutreiben.
  • Du agierst als Impulsgeber:in bei der Neugestaltung der Prozesslandschaft unserer Kunden, treibst die Digitalisierung voran und unterstützt die Implementierung fortschrittlicher Lösungen.
  • In Workshops und Interviews analysierst du bestehende Prozesse, erkennst Optimierungspotenziale, quantifizierst diese und begleitest die Kunden bei der Implementierung von Maßnahmen.
  • Du verstehst die Herausforderungen unserer Kunden tiefgehend und entwickelst maßgeschneiderte Lösungsvorschläge, die zu nachhaltigen Verbesserungen im Prozessmanagement führen.
  • Mit zunehmender Erfahrung übernimmst du mehr Verantwortung, leitest Projekte, führst Teammitglieder, betreust unsere Kunden und engagierst dich bei der Akquise neuer Projekte.
  • Du möchtest darüber hinaus Verantwortung übernehmen? Erarbeite innovative Lösungsansätze oder nutze die Möglichkeit, Megatrends zu analysieren und eigene Artikel sowie Studien zu verfassen.
Deine Skills
  • Dein Hochschulstudium (Wirtschaftswissenschaften, z. B. BWL, VWL, Business Administration) hast du erfolgreich absolviert oder du verfügst über einen vergleichbaren berufsbegleitenden Abschluss.
  • Du bringst fundierte Kenntnisse im Aufbau eines Prozessmanagements und in zugehörigen Methoden wie Facharchitektur, Prozessoptimierungsmethoden und KPI-Steuerungen mit.
  • Du hast Erfahrung in der Leitung von Projekten zur digitalen Transformation, idealerweise im Bereich Operations bei einer Versicherung oder in der Beratung, gesammelt.
  • Du bringst Fachwissen hinsichtlich der Automatisierung von Prozessen mittels RPA, der klassischen Prozessoptimierung (z. B. Process Journeys) sowie der digitalen Umgestaltung von Kundenservice- und Vertriebsprozessen mit.
  • Du hast Erfahrung in Restrukturierungsprojekten mit organisatorischen Auswirkungen, einschließlich Personal, Prozess und IT.
  • Dein hohes Engagement ist gepaart mit Kommunikationsstärke, Kreativität und Freude an der Arbeit in einem dynamischen Team.

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