Head of Rooms

vor 2 Wochen

Sydney, Österreich Accor Hotels Vollzeit

Unternehmensbeschreibung

A new home for The Hoxton, in Vienna. Join our Team

Mit 196 Zimmern, einem Groundfloor- und einem Rooftop-Restaurant, zwei Bars, Event Spaces inklusive einem großen Auditorium und einem Swimmingpool auf dem Rooftop, sind wir in Wien am Start. Du bist ein Out-of-the-box-Denker und möchtest in einer kreativen Umgebung arbeiten? Wir freuen uns auf DICH in unserem Team

Dem General Manager unterstellt, bist du verantwortlich für die Gesamtleitung unserer Front Office-, Technik- und Housekeeping-Teams, um letztendlich sicherzustellen, dass unsere Gäste eine großartige und einzigartige Erfahrung bei uns machen.


Stellenbeschreibung
  • Die Gesamtverantwortung für die Leitung der Housekeeping-, Technik- und Front Office-Teams übernehmen und dafür sorgen, dass unsere Gäste bestens betreut werden und ihre Erwartungen übertroffen werden.
  • Du sorgst dafür, dass alle Standardprozesse des Hotels geschult und eingehalten werden.
  • Verantwortlich für das P&L der Rooms, zur jährlichen Budgetplanung beitragen und sicherstellen, dass die Ausgaben im Rahmen bleiben.
  • Alle Qualitätsevaluierungen managen und kontinuierlich nach Verbesserung streben.
  • Probleme proaktiv lösen und sicherstellen, dass die Gästezufriedenheit auf höchstem Niveau bleibt.
  • Möglichkeiten zur Verbesserung und Optimierung der Abläufe in den Bereichen Housekeeping, Technik und Front Office identifizieren.
  • Das Team coachen und entwickeln, damit es motiviert und informiert bleibt.
  • Ambitionierte, aber erreichbare Ziele für das Team setzen, diese überwachen und regelmäßig Feedback geben.
  • Verantwortung für alle Projekte übernehmen, die die Housekeeping-, Technik- und Front Office-Teams betreffen.
  • Änderungen in Richtlinien und Verfahren für Housekeeping, Technik und Front Office proaktiv managen.
  • Die höchsten Standards im Gästeservice für interne und externe Kunden erreichen und langfristige Beziehungen zu Lieferanten und Auftragnehmern aufbauen.
  • Sicherstellen, dass alle Gesundheits- und Sicherheitsrichtlinien jederzeit eingehalten werden.
  • Mitglied des Brandschutz- & Krisenteamdes Hotels und sich bestens mit allen entsprechenden Verfahren auskennen.

Qualifikationen
  • Du hast bereits mehrjährige Erfahrung in einer ähnlichen Rolle.
  • Du fühlst dich sowohl mit strategischen Aufgaben als auch mit den täglichen Details wohl.
  • Du hast idealerweise Erfahrung mit Micros Fidelio Opera und KnowCross.
  • Du bist ein geborener Leader und Manager, führst durch Vorbild und schaffst eine Umgebung, in der dein Team sein Bestes geben kann.

Zusätzliche Informationen
  • Sei dabei in einem Team, das mit absoluter Leidenschaft unvergessliche Gastfreundschaftserlebnisse kreiert.
  • Kostenloses Essen während deiner Schicht.
  • Hol dir deine Inhouse-Experience und lerne unser Haus aus Sicht des Gastes kennen, wenn du bei uns einsteigst.
  • Zeit, um dich ehrenamtlich bei einem unserer Charity-Partner zu engagieren.
  • Hox Hero und Nifty Fifty - unsere Belohnungen für besondere Leistungen und das Leben unserer Werte.
  • Regelmäßige Teamtreffen, von unseren High Fives bis hin zu unseren (pretty special) Team-Partys - wir wissen, wie man die besten Zeiten hat
  • Fordere den Status quo heraus und arbeite in einer Umgebung, die nicht nur kreativ, sondern auch erfüllend ist.
  • Werde Teil einer innovativen, schnell wachsenden, internationalen Gruppe, die die Gastfreundschaftswelt ordentlich aufmischt.
  • Top-Rabatte im gesamten The Hoxton und der globalen Ennismore-Familie.

You want to join a new adventure?

You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Join the Team

Für diese Position ist ein Bruttomonatsgehalt ab € 3.500,- vorgesehen,natürlich ist eine Überzahlung bei entsprechender Vorerfahrung und Qualifikation vorgesehen.

#J-18808-Ljbffr

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