Service Delivery Manager
Vor 7 Tagen
Take the next step. Be part of something bigger at Suncorp.
Join our dynamic team at Suncorp Bank as a Service Delivery Manager, where you'll play a pivotal role in ensuring the seamless operation of our critical applications and platforms. You'll have the opportunity to take the lead in a talented service delivery team, driving excellence in performance to meet the evolving needs of our business and users.
What you’ll do:
- Cultivate and nurture day-to-day relationships with our service partners, fostering collaboration and driving towards shared objectives.
- Oversee the end-to-end management of production services, whether provided internally or sourced externally, ensuring alignment with business priorities and expectations.
- Champion the establishment of robust metrics and performance reporting mechanisms, empowering informed decision-making and ensuring the continuous improvement of service levels.
- Act as a vital interface between our partners and other key stakeholders, facilitating seamless communication and alignment of goals.
- Monitor user satisfaction closely and collaborate with our delivery team to swiftly address any concerns, ensuring a consistently positive experience.
- Take charge of planning, estimating, and executing systems work, diligently managing time, budget, and quality targets.
What you’ll bring:
- Tertiary qualifications in Business Management or Business IT or Project Management qualifications, or relevant industry experience
- Deep expertise in escalation procedures, incident management, and other facets of service delivery
- Mastery of ITIL (Information Technology Infrastructure Library) principles
- A track record of successfully coordinating multiple teams within a technology environment, demonstrating your ability to drive collaboration and achieve results
- Exceptional verbal and written communication skills, enabling you to effectively convey technical concepts to diverse audiences, including clients, vendors, and senior management.
- A natural ability to forge new relationships and proactively engage with stakeholders across the organization, fostering a culture of collaboration and shared success.
- Proven ability to balance concurrent activities.
- Strong knowledge and experience in software development in an Agile environment
What we can offer
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.
Important note: In July 2022, Suncorp announced to the market that it had entered into an agreement to sell the Suncorp Bank business to Australia and New Zealand Banking Group Limited (ANZ) (the Sale). The Sale remains subject to regulatory and government approvals (including Australian Competition Tribunal approval). If all approvals for the Sale are received, this role will transition to Suncorp-Metway Limited (SML) which will become part of the ANZ corporate group.
By applying for this role, you agree that Suncorp may provide your application details (which may include your personal information) to ANZ if/when the Sale is finalised if (a) the recruitment process is still underway, or (b) your application for this role is successful. You also acknowledge that if/when the Sale is finalised ANZ may conduct pre-employment screening checks as part of their profile process. Please see the Applicant Privacy Statement for more detail.
Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
#J-18808-Ljbffr-
Customer Experience Manager/Service Delivery Manager
vor 2 Wochen
Brisbane City, Österreich Data#3 VollzeitCustomer Experience Manager/Service Delivery Manager Full time Add expected salary to your profile for insights Voted HRD’s Employer of Choice – 9 years in a row!Toowong Based (Flexible arrangement)We have an excellent career opportunity for an experienced Customer Experience/Service Delivery Manager to join Data#3 Managed Services team in Brisbane...
-
Platform Delivery Manager
vor 1 Monat
Brisbane City, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp.Platform Delivery Manager (Security Services)Collaborate and provide technical leadership to the business for Security ServicesGreat culture, supportive leadership, and fantastic team environmentBrisbane location with hybrid work modelAbout the roleThe Platform Delivery Manager (Security Services)...
-
Platform Delivery Manager
vor 1 Monat
Brisbane City, Österreich Suncorp VollzeitPlatform Delivery Manager (Security Services) Security (Information & Communication Technology) Full time Competitive salary with bonus and great benefits! Collaborate and provide technical leadership to the business for Security ServicesGreat culture, supportive leadership, and fantastic team environmentBrisbane location with hybrid work modelAbout...
-
Service Delivery Manager
Vor 7 Tagen
Brisbane, Österreich Suncorp Group Limited VollzeitTake the next step. Be part of something bigger at Suncorp.Sorry, we can't provide additional information about this job right now.We have an exciting opportunity for a Security Analyst to join the Application Security team based in Melbourne.Accountable for proactively supporting the quality of repairs; and contributing to claim cost control through...
-
Service Delivery Manager
Vor 7 Tagen
Brisbane, Österreich Suncorp Group VollzeitTake the next step. Be part of something bigger at Suncorp.Join our dynamic team at Suncorp Bank as a Service Delivery Manager, where you'll play a pivotal role in ensuring the seamless operation of our critical applications and platforms. You'll have the opportunity to take the lead in a talented service delivery team, driving excellence in performance to...
-
IT Service Delivery Manager
vor 3 Wochen
City of Salisbury, Österreich zvoove Group GmbH VollzeitIT Service Delivery ManagerLocation: EdinburghTasks, competencies and responsibilitiesEmployment Type: Full-Time PermanentThe IT Service Delivery Manager oversees a number of key functions within the IT department that enable the delivery of a high quality service to end users, and to ensure Service Support and Service Delivery processes are in place to...
-
Service Delivery Coordinator
vor 1 Monat
Brisbane City, Österreich Datacom VollzeitOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.About the Role (Your Why)Our Service Delivery team is the part of the business where you can influence internally within our delivery teams and work closely with...
-
Project Manager
vor 1 Monat
City of Parramatta Council, Österreich West Region Delivery Team VollzeitTier 1 constructor, new role 10-year full cycle program - Design, Construction, Maintenance Major water infrastructure projects in the western suburbs The RoleOur Pre-Delivery Team are seeking to engage an experienced Project Manager to commence employment on this long-term program of works across western Sydney critical water and wastewater...
-
Tenancy Delivery Manager
Vor 7 Tagen
Brisbane City, Österreich Mirvac Group VollzeitFull time Add expected salary to your profile for insights Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. We also offer a number of competitive and unique benefits for permanent employees including:$1000 of Mirvac...
-
Tenancy Delivery Manager
Vor 7 Tagen
Brisbane City, Österreich Mirvac VollzeitMirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. We also offer a number of competitive and unique benefits for permanent employees including: $1000 of Mirvac Securities Annually Leadership and Professional...
-
Technical Services Contracts Advisor
vor 2 Wochen
Brisbane City, Österreich Cross River Rail Delivery Authority VollzeitContracts Administration (Administration & Office Support)Government - State (Government & Defence) Full time Add expected salary to your profile for insights Cross River Rail Delivery Authority (CRRDA)…Your chance to work with the best!Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It will be a...
-
Engineering Delivery Manager
Vor 6 Tagen
Brisbane City, Österreich HITACHI RAIL STS AUSTRALIA PTY LTD VollzeitDescription: Hitachi Rail is looking for an enthusiastic self-motivated Engineering Delivery Manager who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Brisbane, Australia. Who We Are Hitachi Rail is a fully integrated, global provider of...
-
Assistant Property/Onsite Manager
vor 4 Wochen
Brisbane City, Österreich The Onsite Manager VollzeitAre you a proactive, detail oriented professional with a passion for real estate and tenant satisfaction? This role is for you!We are seeking an experienced Assistant Property Manager to work with our small Onsite Management team in a beautiful Riverfront location. You will be the heartbeat of our operations, ensuring everything runs smoothly and our tenants...
-
Senior Project Delivery Manager
vor 4 Wochen
Brisbane City, Österreich Public Sector People Vollzeit1 day ago Be among the first 25 applicants Ensure the delivery of property (Office/Industrial) related projects including refurbishments, fit outs, and relocations.Client-side Project Management, including:Engaging with clients/regional management to understand business needs,Developing project scope of works and project briefsEngagement and management...
-
Platform Delivery Manager
vor 1 Monat
Brisbane City, Österreich Suncorp Group VollzeitTake the next step. Be part of something bigger at Suncorp.Critical role supporting key Core Banking, Payments and Treasury platforms with strategic insightPermanent role located in Brisbane with great benefits & work flexibilityAbout the roleWe’re never just satisfied with how things are – because we know how things could be. And it’s our expert...
-
Digital Delivery Manager
vor 1 Monat
Brisbane City, Österreich Origin Energy VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Lead transformative projects and drive innovation in a supportive, inclusive environment Empower high-performing teams and shape the future of Integrated Gas technology delivery Delivering good energy starts from within It’s an exciting time...
-
ICT Service Delivery Manager
vor 1 Woche
Newcastle City Council, Österreich Australian Rail Track Corporation VollzeitBroadmeadow, Newcastle, Maitland & Hunter NSW Management (Information & Communication Technology) Full time Add expected salary to your profile for insights ICT Service Delivery ManagerAbout ARTCKeeping Australia moving and growing our network for the future brings immense opportunities.At ARTC (Australian Rail Track Corporation), we are one of...
-
Service Manager
vor 2 Wochen
Brisbane City, Österreich Kobe PL VollzeitKOBE is a leading provider in the electronic security industry, dedicated to innovative solutions and exceptional service. We pride ourselves on our commitment to excellence and our ability to meet and exceed the sophisticated needs of our diverse clientele.Job Summary:We are seeking a highly motivated and experienced Service Manager to lead our service...
-
Technical Delivery Manager
vor 1 Woche
Brisbane City, Österreich Queensland Health VollzeitNetworks & Systems Administration (Information & Communication Technology)Government - State (Government & Defence) Full time Add expected salary to your profile for insights Reporting to the Program Director, you will be responsible for leading the technical planning, design, and development of highly complex cyber security solutions and...
-
Service Delivery Coordinator
Vor 7 Tagen
Brisbane City, Österreich ISTITUTO MARANGONI VollzeitService Delivery Coordinator - Artificial Lift Systems Would you like the opportunity to work as a Service Delivery Coordinator? Do you enjoy working within a team that provides a high-quality of service to customers? Join our successful team! Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy...
