Technical Account Manager, Financial Services, ES
vor 2 Monaten
Job ID: 2590124 | Amazon Web Services Australia Pty Ltd
As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.
You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
• Act as a single point of contact to Enterprise Accounts
• Understand your customers outcomes and business goals
• Make AWS service improvement recommendations that fit with your customer strategy and architecture
• Evaluate, analyze and present periodic reviews of operational performance to customers
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Champion and advocate for customer requirements within AWS (e.g. feature request)
• Participate in customer requested meetings (onsite or via phone)
• Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
• Share knowledge and innovate with some of the leading technologists around the world
• Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
• Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS
We are open to hiring candidates to work out of one of the following locations:
Melbourne, VIC, AUS
- • Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
- • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
- • 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.
- Computer Science or Math background.
- Working knowledge of software development practices and technologies
- Experience working with AWS technologies
- Solid understanding of technology budget management
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Posted: April 17, 2024 (Updated 1 day ago)
Posted: April 16, 2024 (Updated 1 day ago)
Posted: April 16, 2024 (Updated 4 days ago)
Posted: March 6, 2024 (Updated 4 days ago)
Posted: February 29, 2024 (Updated 4 days ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-LjbffrWir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
Technical Account Manager
vor 1 Monat
Melbourne, Österreich Amazon (AWS) VollzeitTechnical Account Manager - Financial Services , ES - ANZOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Sales and Customer SuccessFull-timeOffice | Melbourne,...
-
Technical Account Manager
vor 1 Monat
Melbourne, Österreich Amazon VollzeitTechnical Account Manager - Financial Services , ES - ANZJob ID: 2646372 | Amazon Web Services Australia Pty LtdAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers...
-
Technical Account Manager, APAC
vor 3 Wochen
Melbourne, Österreich Square Inc. VollzeitIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...
-
Technical Account Manager, APAC
vor 4 Wochen
Melbourne, Österreich Square Inc. VollzeitIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...
-
Technical Account Manager, APAC
vor 1 Monat
Melbourne, Österreich Afterpay VollzeitIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...
-
Technical Account Manager, APAC
vor 3 Wochen
Melbourne, Österreich Square Inc. VollzeitIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...
-
Technical Account Manager, ES
vor 3 Wochen
Melbourne, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert...
-
Technical Account Manager
vor 1 Monat
Melbourne, Österreich Amazon VollzeitTechnical Account Manager - ISV, ES - ANZJob ID: 2646399 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work...
-
Technical Account Manager, ES
vor 3 Wochen
Melbourne, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert...
-
Technical Account Manager, ES
vor 3 Wochen
Melbourne, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...
-
Technical Account Manager, ES
vor 3 Wochen
Melbourne, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...
-
Technical Account Manager
vor 1 Monat
Melbourne, Österreich Amazon VollzeitTechnical Account Manager - ISV, ES - ANZJob ID: 2646401 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work...
-
Technical Account Manager, ES
vor 1 Monat
Melbourne, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...
-
Technical Account Manager, ES
Vor 5 Tagen
Melbourne, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...
-
Technical Account Manager, ES
Vor 5 Tagen
Melbourne, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZJob ID: 2600150 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your...
-
Technical Account Manager
vor 1 Monat
Melbourne, Österreich Amazon VollzeitDescription As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice...
-
Senior Technical Account Manager
vor 4 Wochen
Melbourne, Österreich First Focus VollzeitFirst Focus is Australia'sbestmid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We aregrowingfast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of...
-
Senior Technical Account Manager
vor 4 Wochen
Melbourne, Österreich First Focus VollzeitFirst Focus is Australia'sbestmid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We aregrowingfast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of...
-
Superannuation Technical Specialist
vor 3 Wochen
Melbourne, Österreich Institute of Financial Professionals Australia VollzeitInstitute of Financial Professionals Australia Full time Add expected salary to your profile for insights The Institute of Financial Professionals Australia (IFPA) is a not-for-profit membership association (originally known as Taxpayers Australia, then Tax & Super Australia) and has been serving members for over 100 years. We are the association of...
-
Technical Support
vor 4 Wochen
City of Melbourne, Österreich Farm Credit Services VollzeitCompeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture!Tell me more about this opportunity.Position Overview:This position is responsible for providing first level triage support. Utilizes cutting edge technology to create, update, close and escalate incidents and requests, manage...
