Service Coordinator

Vor 4 Tagen


Port Stephens Council, Österreich ISTITUTO MARANGONI Vollzeit

The Opportunity: This position is responsible and accountable for the day-to-day operations of the Service Department to ensure efficiency, profitability, and genuine product support. This role will partner closely with 6 Resident Technicians to ensure they have all required to complete the service and repair of Komatsu products. This position will be required on-site 5 days a week at the Tomato branch with the core hours being flexible to either start at 7:00am or 8:00am and finish at 3:00pm or 4:00pm. Key Responsibilities: * Creating and closing jobs into the Komatsu system ensuring accurate entry of data * Providing quotations on the service, repair and parts required for Residents. * Supporting the Service Supervisor in the coordination of work in progress jobs, invoicing, and warranty claims * Ordering, dispatch, and delivery of parts to Residents * Liaise with various departments to ensure smooth operation and delivery of the field service team. Role Located: Tomago Komatsu benefits: * Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits * Financial: Income Protection Insurance provided through our company superannuation fund * Career: Recognition, awards, flexibility, further education studies and internal career development * Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health * Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents * Yearly Bonus: Potential to receive a yearly bonus * Referral Program: $3000 referral payment for referring a successful new employee to Komatsu What we are looking for: * Proven experience as a Service Coordinator, Service Supervisor or Leading Hand position or similar * Past experience working within the Earth Moving, Agriculture, Construction or Mining industry is advantageous. * Strong computer literacy skills * Experience in fast-paced environments. * Customer focused with excellent communication. * Strong work ethic and time management skills

About the company

Komatsu Australia, New and Used Equipment, Digger, Bulldozer, Earthmoving Trucks, Mining Machine Hire, Rental, Parts, Service, Sales - Sydney, Brisbane, Perth

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