Front Office Manager
vor 3 Wochen
Unternehmensbeschreibung
Accorist eine weltweit führende Hospitality-Gruppe, die einzigartige Erlebnisse in mehr als 5.300 Hotels sowie 10.000 Restaurants und Bars in 110 Ländern bietet. Als eines der vielfältigsten und am besten integrierten Hospitality-Ökosysteme umfasst Accor mehr als 40 Luxus- Premium-, Midscale- und Economy-Hotelmarken, einzigartige Lifestyle-Konzepte, Veranstaltungsorte und Nachtclubs, Restaurants und Bars, Co-Working-Spaces und vieles mehr.
Die Hotel-Combo Novotel & ibis Wien Hauptbahnhof befindet sich direkt am Hauptbahnhof, in einer jungen und aufstrebenden Umgebung, unweit vom Schloss Belvedere. Durch eine perfekte Anbindung eignen sich beide Hotels ideal für Geschäfts- und Städtereisen.
Stellenbeschreibung
Das vertrauen wir Dir an:
- Unser Front Office Team - du legst großenWert auf eineprofessionelle Führung desgesamten Ibis Front Office Team -hast stets ein offenes Ohr und stehst mit Rat und Tat zur Seite
- Unsere Gäste- es bereitet dir Freude unsere Gäste zu begeistern und eine konstante Zufriedenheit unserer Gästesicherzustellen
- Unser Back Office - du bist sehr gut organisiert und erledigst alle anfallenden administrativen Tätigkeiten mit links.
- Unser Front Office - du behälst einen guten Überblick über den reibungslosen Ablauf aller Schichten und gewährleistet eine hohe Qualität des Gästeservices. Das Einhalten, Optimieren und Erstellen neuer und bestehender Prozesse ist auch deine Stärke.
- Uns - als Abteilungsleiter sicherst du eine offene und transparente Kommunikation mit deinen Kolleg:innen und hast Spaß an einer engen Zusammenarbeit mit allen Teams
- Rundum - Du übernimmst die Verantwortung für die Einhaltung der Policies & Procedures und hast Spaß an weiteren Tätigkeiten wie denImplementierungenvon verschiedenen Accor Projekten
Qualifikationen
Das bringst Du mit:
- Mind. 3 JahreBerufserfahrung in ähnlicher Position
- Erfolgreich abgeschlossene Berufsausbildung im Bereich Gastronomie/Hotellerie
- Verantwortungsbewusstsein, hohes Maß an Eigenverantwortung
- Teamfähigkeit, Pünktlichkeit, Ehrlichkeit, und Zuverlässigkeit
- Einen freundlichen und engagierten Umgang mit unseren Gästen und Kollegen
- Fließende Deutsch- und Englischkenntnisse, weitere Sprachen sind von Vorteil
- Gutes MS-Office-Know-How und idealerweise Kenntnisse der Hotelsoftware OPERA Cloud
- Sicheres und gepflegtes Auftreten
- Liebe zum Detail
- Begeisterungsfähigkeit
Zusätzliche Informationen
Das bieten wir Dir:
- Eine verantwortungsvolle und entwicklungsfähige Position
- Ein unbefristetes Arbeitsverhältnis
- Abwechslungsreiche Arbeit mit viel Spielraum zur persönlichen Weiterentwicklung
- Von Onboarding, on the Job Trainings, E-Learning, Schulungskatalog bis Karrieremöglichkeiten
- Freundliches Arbeitsklima
- Faire Dienstplangestaltung
- Frühstück, Mittag- und Abendessen in unseren Pausenräumen
- Mitarbeiter und Family & Friends Raten inmehr als 5.100 Accor Hotels weltweit sowie besondere Angebote von Kooperationspartnern
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