Senior Change Manager
vor 4 Wochen
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job DescriptionNote:This position requires theAustralian Baseline Security Clearance. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.
Responsibilities
- Promote and support change management processes at a global level. The GCO Change Management team is a trusted partner in our Global Cloud Service organization.
- Partner and collaborate with internal stakeholders, external partners and customers globally to address process improvement and implement effective and resilient solutions.
- Proactively collaborate with global Senior Management and peer Change Managers to ensure we meet OKRs and company priorities.
- Provide training, coaching and guidance of Change Management process to the Global Cloud Services team.
- Participate, influence and lead cross-functional or multiple projects while maintaining the balance of running BAU tasks.
- Play a key role in defining requirements and participating in large-scale/high visibility programs and projects, allowing Global Cloud Services to effectively deliver scalable infrastructure solutions.
- Provide input, document requirements and support the design and delivery of training programs.
- Actively facilitate the creation of documentation and other Knowledge resources, while driving compliance with established Knowledge Management policies, practices and standards
- Good communication is a must. Dealing with business partners is a very important aspect of this role.
- Strong teamwork, flexibility and interpersonal skills are a must. Strong collaboration and valuing other ideas and contributions. The role will require looking after 3 different environments along with other Change Managers in the region.
- Requires attention to detail as the role requires different forms of reporting, pre & post-implementation review of changes, inter and intra-team discussions around change implementation and audits.
- Chair the Change Advisory Board (CAB) meeting, produce the meeting agenda and distribute meeting minutes to stakeholders.
- Participate in external and internal audits as the subject matter expert for Global Cloud Services Change Management, demonstrating adequacy and effectiveness of internal change controls.
To be successful in this role you have
- Bachelor's degree or the equivalent in education and experience.
- ITIL Foundation Certification or equivalent knowledge of ITIL/ITSM
- 5+ years of professional ITIL Change Management experience; demonstrate in-depth knowledge of ITIL Change Management processes, principles, methods and techniques.
- At least 5 years of experience in managing/supporting enterprise-level software applications.
- Requires 2-4 years of business analyst experience of which at least 2 years mainly in business analysis with a focus on gathering requirements, process improvements and solution design.
- Strong business partnership experience is preferred, with a proven track record of successfully driving cross-functional initiatives, enhancements and support issues.
- High energy, self-starter, hungry for learning new technologies and ability to promote transformational and sustainable change.
- Strong facilitation, communication and influencing skills.
- A strong desire for continuous improvement and drive to achieve goals.
- The ability to learn quickly, be curious, open to feedback and be highly adaptable.
- Provide after-hours and weekend on-call support for escalated situations; participate in on-call rotation with other Change Managers in other regions.
- Occasional travel may be required (very rare at this point)
Why ServiceNow
ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus.
Work-life balance and well-being are our topmost priorities.
We offer flexible work arrangements.
We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.
Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
#J-18808-Ljbffr-
Senior Change Manager
vor 5 Stunden
Sydney, Österreich FinXL VollzeitFinXL IT are seeking a Senior Change Manager for a 12 months+ contract with a large financial services organisation. To be considered for this role, the successful candidate must have the following requirements.Requirements:Experienced Senior Change Manager working in complex environmentsExperience developing change plans, impact assessments and...
-
Senior Change Manager
vor 1 Monat
Sydney, Österreich Talenza Pty Limited. VollzeitTalenza have been engaged by one of Australia s leading insurance companies to source a Change Manager to join their Team!This is a 12-month contract with the view to extend based in Sydney.The RoleAs the Senior Change Manager, you will be responsible for leading and managing multiple change initiatives that bring people along the risk transformation journey...
-
Senior Change Manager
vor 4 Wochen
Sydney, Österreich Talenza Pty Limited. VollzeitTalenza have been engaged by one of Australia s leading insurance companies to source a Change Manager to join their Team!This is a 12-month contract with the view to extend based in Sydney.The RoleAs the Senior Change Manager, you will be responsible for leading and managing multiple change initiatives that bring people along the risk transformation journey...
-
Senior Change Manager
Vor 3 Tagen
Sydney, Österreich Lanson Partners VollzeitFull time Add expected salary to your profile for insights We are partnering with a leading financial services organisation who is committed to transforming the way they deliver value to their customers. As the industry continues to innovate and adapt to the rapidly changing financial landscape, it is an exciting time to join the team and help drive...
-
Senior Change Manager
vor 1 Monat
Sydney, Österreich Insurance Australia Group Limited VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Create impact as a Senior Change Manager Join the largest insurance group in Australia and New Zealand. Your Role As Senior Change Manager, you’ll be responsible for effectively executing end-to-end change management for complex changes...
-
Senior Change Manager
vor 4 Wochen
Sydney, Österreich Insurance Australia Group Limited VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Create impact as a Senior Change Manager Join the largest insurance group in Australia and New Zealand. Your Role As Senior Change Manager, you’ll be responsible for effectively executing end-to-end change management for complex changes...
-
Senior Change Manager
vor 3 Wochen
Sydney, Österreich eFinancialCareers Ltd. VollzeitSenior Change Manager AMP Sydney, Australia Posted 11 days ago Permanent Competitive Senior Change Manager Job Description6 Month Fixed Term Contract OpportunityIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and...
-
Senior Change Manager
Vor 5 Tagen
Sydney, Österreich The Aquarium VollzeitJoin our dynamic team at The Aquarium Consulting, a leading consultancy firm specialising in transformative business solutions. We are currently seeking a dedicated Senior Change Manager to lead a high-stakes remediation program for our client. This role promises an exciting opportunity to drive impactful change in a fast-moving, audit-intensive...
-
Change Manager
vor 1 Monat
Sydney, Österreich eFinancialCareers Ltd. VollzeitJob TitleChange ManagerJob DescriptionRabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.Rabobank has an...
-
Change Manager
vor 4 Wochen
Sydney, Österreich eFinancialCareers Ltd. VollzeitJob TitleChange ManagerJob DescriptionRabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.Rabobank has an...
-
Senior Change Manager | Data Change
vor 1 Monat
Sydney, Österreich Macquarie Bank Limited VollzeitYou will join our high performing Strategy, Change and Communications team within the Commodities and Global Markets Data division, delivering on one of our strategic initiatives. Our team provides data solutions, facilitating effective data management through new technology and platforms. This is one of many exciting change transformations across Macquarie....
-
Senior Change Manager | Data Change
vor 4 Wochen
Sydney, Österreich Macquarie Bank Limited VollzeitYou will join our high performing Strategy, Change and Communications team within the Commodities and Global Markets Data division, delivering on one of our strategic initiatives. Our team provides data solutions, facilitating effective data management through new technology and platforms. This is one of many exciting change transformations across Macquarie....
-
Senior Change Manager
vor 2 Wochen
North Sydney Council, Österreich Blue Seed Consulting VollzeitBlue Seed Consulting are seeking a high-performing Senior Manager (Senior Change Manager) to join the change management delivery team in our growing Change and Transformation practices. You will be responsible for managing and leading a broad variety of change management activities designed to help large workforces understand, adopt and gain commercial value...
-
Senior Change Manager
vor 1 Monat
Council of the City of Sydney, Österreich ClearCompany VollzeitTalenza have been engaged by one of Australia's leading insurance companies to source a Change Manager to join their Team! This is a 12-month contract with the view to extend based in Sydney. The Role: As the Senior Change Manager, you will be responsible for leading and managing multiple change initiatives that bring people along the risk transformation...
-
Senior Change Manager
vor 4 Wochen
Council of the City of Sydney, Österreich ClearCompany VollzeitTalenza have been engaged by one of Australia's leading insurance companies to source a Change Manager to join their Team! This is a 12-month contract with the view to extend based in Sydney. The Role: As the Senior Change Manager, you will be responsible for leading and managing multiple change initiatives that bring people along the risk transformation...
-
Change Manager
vor 1 Monat
Sydney, Österreich Rabobank VollzeitRabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do. Rabobank has an opening for an OrganisationalChange...
-
Change Manager
vor 4 Wochen
Sydney, Österreich Rabobank Gruppe VollzeitRabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do. Rabobank has an opening for an OrganisationalChange...
-
Senior Org Change Manager
vor 1 Monat
Sydney, Österreich Employee First VollzeitThe Role: Our Client are a large Fintech business based in Sydney who are looking to hire a Senior Organisational change Manager to be responsible for change planning and implementation of change activities such as stakeholder management, communications, supporting process design, training, readiness/embedding assessments and approaches on key...
-
Senior Manager Conduct, Change
vor 2 Wochen
Sydney, Österreich eFinancialCareers Ltd. VollzeitSenior Manager Conduct, Change & Product Risk Bendigo and Adelaide Bank Sydney, Australia Senior Manager Conduct, Change & Product Risk Bendigo and Adelaide Bank Sydney, Australia Posted 1 day ago Permanent Competitive Your new role with Bendigo Bank is just a few clicks away.Position description: Senior Manager Conduct, Change & Product...
-
Senior Change Manager 1 x Regulatory
vor 2 Wochen
Sydney, Österreich Ethos BeathChapman VollzeitSenior Change Manager 1 x Regulatory & 1 x ERP Systems implementation 1 x Senior Change Manager for a regulatory project, the ideal candidate will have a solid career as a Senior Change Manager and regulatory change - 12 month Fixed term contract1 x Senior Change Manager for a system implementation - 12 month fixed term contractBoth roles are FTC not day...
