Spare Parts Specialist

vor 1 Woche


Melbourne, Österreich Michael Page Australia Vollzeit

About Our Client

A leading medical equipment supplier based in the south eastern suburbs.

Job Description

Act as the primary interface between the customer and the Service team.
Responsible for answering customer enquiries via telephone &
Salesforce. Achieving the metrics on average speed of response and first call
resolution.
Dispatch Service Orders to engineers, scheduling and confirming bookings.
Liaise between customer and engineer keeping both informed of any changes to
job bookings.
Ensure service levels for customers are achieved, proactively raising when there is
a risk of non compliance.
Parts order processing and order fulfilment
Prioritise delivery to Key Accounts and Priority customers.
Communicate parts ETA's to Engineers and Service back office.
Raise urgent parts orders and work with upstream functions to coordinate
fulfilment of customer demand.
Monitor parts orders ageing (Engineer and parts sales) and call out overdue as
required.
Support revenue attainment for the business handled through rigorous back-order
management, close coordination with cross-functional teams including Planning
& Procurement, Manufacturing sites, Commercial team, AR, Warehousing &
Distribution teams.

The Successful Applicant

Supply Chain experience preferred.
Bachelor's degree, science, engineering, technical field or business management
preferred
Proficiency with Microsoft products, CRM (ideally SFDC) and Excel
Ability to work within a team environment with minimal supervision.
Demonstrate judgement, tact and diplomacy in dealing with internal and external
customers.
Need to have the ability to prioritise and solve problems and to multi-task under
time pressure.
Take responsibility and act as an owner.
Customer Focused attitude and Excellent interpersonal skills are needed.

What's on Offer

Hybrid role - 3 days office 2 days WFH.

South East Location - Close to public transport.

Opportunity for growth within position - Employment progression plan.

Great company culture with regular team events.

#J-18808-Ljbffr

  • Melbourne, Österreich Carrier Global Corporation Vollzeit

    Country: AustraliaLocation: LOC7054 : 58 Calarco Drive, Derrimut, VIC 3030, AustraliaBuild a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies...


  • Melbourne, Österreich hatch.team Vollzeit

    This is a Customer Operations Specialist (Part-time) role with Amber Electric based in Melbourne, Australia Amber Electric --Role Seniority - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.More about the Customer Operations Specialist (Part-time) role at Amber ElectricAs a...


  • Melbourne, Österreich Autorecruitment Vollzeit

    My client is a global business and a leading supplier of automotive parts (mechanical) to the aftermarket sector. Leaders in their field they supply a range of parts for mechanical repairs, and are recognised for their diverse product range and high quality standards.They are currently seeking a highly motivated candidate to join their team in the Melbourne....

  • Marketing Coordinator

    vor 3 Wochen


    Melbourne, Österreich Everi Pty Vollzeit

    Full Time strong customer centric culturePart of Genuine Parts Company, the global leader in automotive parts and accessoriesLocation: Campbellfield Rare Spares is the Leader in Automotive Restoration Products in Australia. Rare Spares is the leader in the Australian Classic Holden & Ford restoration market and prides itself on exceptional customer service...


  • Melbourne, Österreich Autorecruitment Vollzeit

    My client is aglobal businessand a leading supplier of automotive parts (mechanical) to theaftermarket sector. Leaders in their field they supply a range of parts for mechanical repairs, and are recognised for their diverse product range and high quality standards.They are currently seeking a highly motivated candidate to join their team in the Melbourne....


  • Melbourne, Österreich Pierre Part Store Llc Vollzeit

    Part-Time Marketing Communications/Graphic Design Specialist Hudson - Melbourne, VICMarketing Source: uWorkin JOB DESCRIPTION 24 hours per weeks ASAP Start Port Melbourne Onsite Location - Monday - Wednesday In OfficeLocation: On-site in Port MelbourneHours: ~24 hours per week, 16-24 weeksStart Date: Mid-JuneAbout the Role:We are looking for a creative and...


  • Melbourne, Österreich LZ Security & Service GmbH Vollzeit

    Security Remediation Specialist The role will work as part of the Security Teams to protect the clients brand and the customer experience by proactively detecting, disrupting, remediating and mitigating cyber security risks across the organisation. The Cyber Security Remediation Specialist will assist in implementing, managing, and monitoring security...


  • Melbourne, Österreich Mulgraveprivate Vollzeit

    Mulgrave Private Hospital Medical Specialists Jobs in All Australia Suggestions will appear below the field as you type Show classification list. Where Suggestions will appear below the field as you type Receive new jobs for this search by email Up to 12.75% employer superannuation contribution Professional development allowance Granted...

  • Senior Lawyer

    vor 4 Wochen


    Melbourne, Österreich Michael Page Australia Vollzeit

    About Our ClientThe client's mission is to transform Victoria into a circular, climate-resilient economy. They employ the brightest minds and create bold plans for a cleaner environment, robust economy, and vibrant communities. As a Victorian Government agency, they deliver bold, scalable solutions, fund vital research, and bring innovative ideas to life....

  • Senior Lawyer

    vor 4 Wochen


    Melbourne, Österreich Michael Page Australia Vollzeit

    About Our ClientThe client's mission is to transform Victoria into a circular, climate-resilient economy. They employ the brightest minds and create bold plans for a cleaner environment, robust economy, and vibrant communities. As a Victorian Government agency, they deliver bold, scalable solutions, fund vital research, and bring innovative ideas to life....


  • Melbourne, Österreich It Miami Llc Vollzeit

    We are on the hunt for a PV Cleared PKI Technical Specialist for our innovative client within Canberra, ACT. The PKI Technical Specialist will work collaboratively with other technical staff on Public Key Infrastructure (PKI) and associated software to ensure that objectives satisfy business needs by providing a clear, efficient and logical approach to new...


  • Melbourne, Österreich Autorecruitment Vollzeit

    Automotive Product Development/Specialist - Auto Aftermarket PartsJoin this global auto parts organisation. True career opportunity, with a growing business. Automotive mechanical parts - product developmentGlobal automotive parts supplier businessExcellent conditions and flexible home/officeGreat team & leadershipMy client is a global business and a leading...


  • Melbourne, Österreich Michael Page Australia Vollzeit

    About Our Client Our client is a leader in the field of waste transformation. Being part of a nation leader of construction supplier, they are developing world-class innovation and alternatives for industrial waste disposal. With their office located in Melbourne, they are looking for a Business Development Specialist, that will be a vital part in creating...


  • Melbourne, Österreich Michael Page Australia Vollzeit

    About Our Client Our client is a leader in the field of waste transformation. Being part of a nation leader of construction supplier, they are developing world-class innovation and alternatives for industrial waste disposal. With their office located in Melbourne, they are looking for a Business Development Specialist, that will be a vital part in creating...

  • Database Specialist

    vor 2 Wochen


    Melbourne, Österreich Aurec Group Vollzeit

    Database Development & Administration (Information & Communication Technology) Are you a Database Specialist eager to join a company that prioritizes internal growth and provides the chance to work on high-impact projects with Microsoft Azure? If so, we need to talk!Be part of an emerging company focused on elevating data management capabilities. You'll...


  • Melbourne, Österreich Cognizant Vollzeit

    What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.  At Cognizant, together with your colleagues from all around the world, you will...


  • Melbourne, Österreich 13cabs Vollzeit

    We are looking for a Customer Care Specialist 28th June, 2024 About Us:At 13CABS, we're not just a transportation company; we're a driving force in providing seamless and reliable taxi services to customers across our states. As a customer service specialist, you'll be at the heart of our operation, connecting passengers with their rides and ensuring their...


  • Melbourne, Österreich https:www.bebee.comjoin Vollzeit

    Our client - a multinational biotechnology research and development company is looking to hire a Quality validation specialist(computer Systems) for a 12-month contract.Reporting to the Computer System Validation Site Lead you will be responsible for senior computer system validation specialist will ensure all computerized systems used to support GMP...


  • Melbourne, Österreich Victorian Government Vollzeit

    Selection CriteriaApplicants are requested to present a written response to the key selection criteria below. SC1 Demonstrated expert knowledge of literacy across the curriculum. Demonstrated ability to model exemplary teaching practice, especially the teaching of literacy skills across the curriculum, and implement school priorities. SC2 ...


  • Melbourne, Österreich Victorian Government Vollzeit

    Selection CriteriaApplicants are requested to present a written response to the key selection criteria below. SC1 Demonstrated expert knowledge of numeracy across the curriculum. Demonstrated ability to model exemplary teaching practice, especially the teaching of numeracy skills across the curriculum, and implement school priorities. SC2 ...