Technical Specialist Commercial Claims

Vor 3 Tagen

City of Port Phillip, Österreich Vero Insurance Vollzeit

What you’ll do:

Work closely with the Agency and Schemes team and front-line claims teams designing how we onboard and maintain distribution partner relationships and embedding the contractual obligations into claims processes
  1. Creating the operational structure and processes to manage claims and/or oversee the management of claims by distribution partners within Vero claims management delegations of authority, governance, and risk frameworks and regulatory requirements
  2. Create and embed strong financial controls around imprest account management and bordereaux claims payment processing generally
  3. Claims relationship management contact for internal stakeholders and onboarded distribution partners
  4. Ensuring quality assurance reviews for outsourced claims management arrangements are conducted in compliance with Suncorp’s Quality Audit Governance Standard and contractual obligations with its distribution partners

What you’ll bring:

Demonstrated knowledge of claims processes as they relate to Scheme and Agency Binder arrangements, particularly in long tail claim portfolios
  1. Robust understanding of GICoP, Insurance regulatory environment and Suncorp’s Enterprise Risk Framework
  2. Relevant experience in commercial claims, risk or binder management environments
  3. Ability to deal with complex issues, build relationships at all levels, and negotiate with and influence internal and external stakeholders (including brokers)

What we can offer you:

  1. Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  2. Flexible working environment and arrangements; genuine focus on work-life balance
  3. Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
  4. We offer support and various programs for our people: (Employee Assistance Program (EAP), Referral Program ($600), Facilities for nursing mothers, Years of Service Recognition)

If this opportunity sounds like the challenge you have been looking for

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