Chief Claims Officer
Vor 4 Tagen
Ensure Recruitment - Seek Award Winner - Best Small Specialist
Ensure Recruitment is proud to be engaged exclusively to recruit for one of the most prestigious claims roles in Australia.
Position: Chief Claims Officer
Key Responsibilities:
- Lead a large-scale claims operation spanning across the country, overseeing over 1,000 FTEs and a senior leadership team of eight.
- Manage the full end-to-end claims process, including lodgment, claims management, supply chain, recoveries and settlements, quality assurance, and complaints handling.
- Oversee an annual claims expenditure of $2 billion.
- Maintain and enhance relationships with regulatory bodies and manage regulatory responses.
- Foster a high-performance culture through effective leadership, training, and support across all teams.
- Drive innovation and change with a customer-centric mindset.
- Manage operational budgets, claims expenditures, and profitability.
- Demonstrated experience in leading a scalable claims operation with the ability to expand operations in line with business growth.
- Proven financial management skills with significant experience in handling claims and operational budgets, delivering consistent profitability.
- A deep technical knowledge of the home and motor portfolio within the claims environment
- Strong innovative skills with a focus on driving efficiencies and process enhancements.
- Deep understanding of the regulatory framework within the home and motor insurance portfolio.
- Excellent critical and analytical thinking abilities, including the capability to interpret various data sets to identify opportunities.
- Competitive industry-leading remuneration package.
- Exciting growth opportunities filled with challenges and scope for development.
- The chance to work with an exceptional executive team and global counterparts.
- Flexibility to be based anywhere within Australia.
- Genuine ongoing career opportunities both within Australia and globally.
For more information please apply online or email Paul at p.murphy@ensurerecruitment.com.au About the recruiterReport this job advert
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