Operations Officer

vor 2 Wochen


Ipswich City, Österreich The State of Queensland Vollzeit

Transport and Main Roads (Organisation site )
Policy and Regional Operations; Passenger Transport Integration; Translink; Ipswich

The Regional Operations team (Passenger Transport Operations, Translink) in Ipswich are seeking a motivated and customer service centric Operations Officer to join the team on a Permanent, Full-time basis.

In the role of AO4 Operations Officer you will handle frontline customer service, resolve complex complaints, and provide key advice to industry stakeholders. You'll also oversee data systems, coordinate school transport operations, and ensure compliance and performance under service contracts.

#WeAreTMR

We are seeking someone who:
• Possess proven customer service abilities, strong communication and problemsolving skills, and the capacity to manage complex complaints.
• Has a track record of making thoughtful decisions and exercising judgment in determining when issues need to be escalated.
• Meticulous planning and organisational skills to deliver high-quality results within specified timeframes.
• Demonstrates sound governance by following legislative and policy frameworks, evaluating solutions, and mitigating risks effectively.

If this sounds like you, we encourage you to apply for this exciting opportunity.

We can offer you benefits such as:
• Work life balance including access to Flexible Work Arrangements
• Generous superannuation (employer contribution of up to 12.75%)
• Salary sacrificing options

To be considered for this vacancy, follow the "How To Apply" instructions in the role description below.

Applications to remain current for 12 months.

Job Ad Reference: QLD/570681/24

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

  • Keyword
    Please use * for wildcard searches.
  • Search exact phrase
    Check to search for the exact phrase. Uncheck to return jobs that contain any of the keywords.
  • Location
    Hold down the control (Ctrl) button and use your computer mouse to select multiple options
  • Occupational group
    Hold down the control (Ctrl) button and use your computer mouse to select multiple options
Salary (yearly) Leave blank if you are searching for casual jobs
  • Minimum
  • Maximum
Total Remuneration Only used for Senior Medical or Executive positions

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

#J-18808-Ljbffr
  • AO3 Concierge

    vor 2 Wochen


    Brisbane City, Österreich Hudson AU Vollzeit

    This is an amazing opportunity to join a vibrant team and a supportive environment, and gain exposure to the Government space! The Concierge/Operations Officer is responsible for the day-to-day operations and administration of the Office, and will administer our new Distributed Work Centre office at Springwood. Reporting to the Coordinator, this role...


  • Ipswich City, Österreich FedEx Group Vollzeit

    Responsible for leading and developing an effective team, overseeing vendor performance, and optimizing daily operations. This role also requires collaboration with internal and external stakeholders, strategic alignment with management, and provision of guidance and support to the team to ensure team effectiveness.• Manages and oversees the work of...

  • Operations Officer

    vor 3 Wochen


    City of Parramatta Council, Österreich Department of Climate Change, Energy, the Environment and Water Vollzeit

    Department of Climate Change, Energy, the Environment & Water Government - State (Government & Defence) Operations OfficerDo you want your work to make a difference for NSW?Together, we create thriving environments, communities and economies.Join a world class organisation and make a difference to the environmentThrive in a supportive, collaborative...


  • Ipswich City, Österreich Australia Post Vollzeit

    Press space or enter keys to toggle section visibility Name Revenue Protection Officer Site / Location Ref # 12359902 Entity Australia Post Opening Date 10-Jun-2024 Suburb Redbank City REDBANK State Work Type Fixed Term Full Time Length of Assignment 12 months Description & RequirementsPress space or enter keys to toggle section visibility...

  • Administration Officer

    vor 3 Wochen


    Ipswich City, Österreich The State of Queensland Vollzeit

    Children, Youth Justice and Multicultural Affairs (Organisation site ) Child and Family; Region – Southwest; Service Delivery – Child and Family; Springfield Central To provide advice, support and assistance to maintain accurate and effective office and information systems including administration information, management of financial and human...

  • Crewing Officer

    vor 1 Tag


    Ipswich City, Österreich Fred. Olsen Cruise Lines Vollzeit

    In recent years, we have seen a new era emerging in cruising.There is a trend for everything to get bigger and busier, and for a cruise to be seen as an alternative to a large luxury resort, with a limitless flurry of activity.But this is not for usWe believe there is another way to cruise. A way that is based on five generations of seafaring.Where cabins...


  • Cumberland City Council, Österreich Aristocrat Leisure Vollzeit

    We’re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world’s greatest gaming experience, every day!What You'll DoAristocrat is seeking a dedicated and...


  • Brisbane City, Österreich The State of Queensland Vollzeit

    The Queensland Curriculum and Assessment Authority (QCAA) is a statutory body of the Queensland Government established under the Education (Queensland Curriculum and Assessment Authority) Act 2014. In collaboration with a broad range of stakeholders and partner agencies, the QCAA plays a critical role in the design and delivery of education in Queensland....

  • Office Manager

    vor 2 Wochen


    Ipswich City, Österreich Silkstone Doctors Vollzeit

    We have an opportunity for an Experienced Office Manger to join our team at Silkstone Doctors We require an individual who is highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability...


  • Ipswich City, Österreich The State of Queensland Vollzeit

    Queensland Corrective Services (Organisation site ) Southern Queensland Correctional Centre; Custodial Operations; Statewide Operations; Spring Creek Queensland Corrective Services is a top-tier forward thinking public safety agency, committed to the humane containment, supervision and rehabilitation of offenders. Every day, our work makes Queensland a...


  • Ipswich City, Österreich Ipswich City Council Vollzeit

    Requisition ID 3031 - Posted - Procurement and Purchasing - Full Time Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state’s fastest growing city and oldest provincial city.  Ipswich City Council contributes...


  • Brisbane City, Österreich Cubiko Pty Ltd Vollzeit

    Cubiko is looking for a Chief Operations Officer to join our growing team. We’re a small tech company that builds a product to provide data analytics for GP, dental, and specialist practices. Our products help them run a successful business and drive patient outcomes. You will collaborate closely with the CEO to implement the company's vision, establish...

  • Operations Manager

    vor 1 Tag


    Ipswich City, Österreich The Good Guys Discount Warehouses (Australia) Pty Ltd Vollzeit

    Job no: 510924 Work type: Permanent Full Time Location: QLD - Metro Categories: Store Management Advertised: 04 Jun 2024 E. Australia Standard TimeApplications close: 02 Jul 2024 E. Australia Standard TimeAbout UsAt The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest...

  • Scientific Officer

    vor 4 Wochen


    Ipswich City, Österreich Viatris Company Vollzeit

    Scientific Officer - Quality Assurance page is loaded Scientific Officer - Quality Assurance Apply locations Ipswich, Queensland, Australia time type Full time posted on Posted 2 Days Ago job requisition id R5647225 Alphapharm Pty. Ltd.At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and...

  • Scientific Officer

    vor 3 Wochen


    Ipswich City, Österreich Viatris Company Vollzeit

    Scientific Officer - Quality Assurance page is loaded Scientific Officer - Quality Assurance Apply locations Ipswich, Queensland, Australia time type Full time posted on Posted 2 Days Ago job requisition id R5647225 Alphapharm Pty. Ltd.At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and...


  • Ipswich City, Österreich The State of Queensland Vollzeit

    Administration Officer Infrastructure & Assets Provide High level secretariat and administrative support including the ability to work under pressure, manage competing priorities and bring tasks to completion, along with providing support to the Leadership Team. • Temporary Part-time opportunity for up to 6 months (0.6 FTE) Provide efficient and effective...


  • Ipswich City, Österreich The State of Queensland Vollzeit

    Queensland Corrective Services (Organisation site ) Southern Queensland Correctional Centre; Custodial Operations; Statewide Operations; Spring Creek Queensland Corrective Services is a top-tier forward thinking public safety agency, committed to the humane containment, supervision and rehabilitation of offenders. Every day, our work makes Queensland a...


  • City of Greater Dandenong, Österreich Melbourne Water Vollzeit

    Sorry, we can't provide additional information about this job right now.Reporting to the Lead Operator Winneke, this is a pivotal role within the Northern Operations team. As the Water Supply Operator you will be responsible for managing day-to-day and emergency operations of Melbourne Water’s water supply assets. These assets include; storage and service...


  • Fairfield City Council, Österreich Amazon Vollzeit

    Job ID: 2653742 | Amazon Commercial Services Pty LtdWe are currently seeking for an experienced Site Office Manager to join the business and play a critical role in supporting the Fulfillment Center (FC) Operations team for our brand new FC in Horsley Park.The successful candidate will be highly organised, extremely detail-oriented, self-motivated, and able...


  • Ipswich City, Österreich Queensland Government Vollzeit

    About the role Provide efficient and effective administration support services based on accurate and timely information, processing, ordering and delivery requirements to support the Sustainability, Infrastructure and Assets (SIA) Branch in the delivery of Infrastructure and Assets, Emergency and Resilience Management and Sustainability and Performance...