Technical Account Manager
Vor 3 Tagen
Account & Relationship Management (Sales)
Full time
100% base, 0% commission + 10 paid training days
First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.
We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.
We are looking for the best MSP-specialised Technical Account Manager in South Australia. Why would such a senior and talented individual consider coming to First Focus? What makes First Focus better than where you are today?
- No non-technical sales/account management people Work with people who actually get tech, from L1 to CEO.
- We understand the value you deliver, and we will give you the support to get the job done
- We understand that the managing the relationship is just the start. Our whole delivery chain are onboard to provide an exceptional experience for your clients.
- We find and retain the best. Best Service Desk, best Project Engineers, best team
TAMs at First Focus combine their deep technical skills and experience in IT systems administration with a desire to provide genuine customer service and deliver pre-sales consulting. It's a perfect role for anyone looking for variety, challenges and career progression as you'll be taking responsibility for the solutions First Focus is delivering to multiple end customers.
Our Technical Account managers work together with our service desk, field techs and engineering teams so there's no shortage of technical backing when you need it.
This role would perfectly suit someone who is currently an experienced Technical Account Manager (obviously), but also a senior Project Management professional with an MSP looking for their next step, an experienced pre-sales professional with a handle on the commercials or even a strong Engineer who loves the people/customer service side of their role.
RequirementsThe perfect candidate for this role will join a team of highly specialised consultants and technical experts. To suit this role, you will have substantial experience working with a range client scales (sub 50 up to 500 seats) and possess technical and business competence across areas within the IT infrastructure domain.
If you at the top of your game in a MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables:
- You must have history and demonstrable competence delivering outstanding support and advice within another MSP, MSSP, integrator or other service providing IT business
- You must be able to demonstrate success managing the relationship with small to mid scale clients across a range of industries and market verticals
- Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
- You must have a driving passion for helping people understand and use technology within their business that leads you to anticipate and pre-empt customer needs.
First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:
- All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
- First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
- ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month
- Staff are encouraged to take advantage of our weekly internal training sessions and library
- Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
- We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
- Option of a Tesla company car as part of your ongoing employment package (conditions apply)
- Regular social events and a great team culture
First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Technical Account Manager?
How would you rate your English language skills?
What's your expected annual base salary?
How much notice are you required to give your current employer?
First Focus is the smart alternative IT provider for mid-sized businesses throughout Australia and New Zealand.
Our philosophy is to deliver our clients smart, flexible, and value-driven IT solutions by combining our enterprise quality infrastructure and processes with our small business personalised service and responsiveness.
This philosophy means that we always start by understanding your needs and custom-build a technical solution to specifically meet those needs. We’re not focussed on technology; we’re focussed on our customers.
Source: This is an extract from the company's own website.
First Focus is the smart alternative IT provider for mid-sized businesses throughout Australia and New Zealand.
Our philosophy is to deliver our clients smart, flexible, and value-driven IT solutions by combining our enterprise quality infrastructure and processes with our small business personalised service and responsiveness.
This philosophy means that we always start by understanding your needs and custom-build a technical solution to specifically meet those needs. We’re not focussed on technology; we’re focussed on our customers.
Source: This is an extract from the company's own website.
Don’t provide your bank or credit card details when applying for jobs.
Choose from thousands of courses delivered by leaders in education.
#J-18808-Ljbffr-
Technical Account Manager
vor 3 Wochen
Adelaide, Österreich First Focus VollzeitFirst Focus is Australia'sbestmid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We aregrowingfast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of...
-
Technical Account Manager
vor 2 Wochen
Adelaide, Österreich First Focus IT Pty VollzeitFirst Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15...
-
Technical Account Manager
vor 3 Wochen
Adelaide, Österreich First Focus VollzeitFirst Focus is Australia'sbestmid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We aregrowingfast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of...
-
Commercial Account Manager
vor 1 Monat
Adelaide, Österreich acQuire Technology Solutions VollzeitCompany: acQuire Technology Solutions Pty Ltd Commercial Account Manager Commercial Account Manager For international mining software companyDoes this sound like the big picture of your career?You are an experienced account manager with a passion for people, leadership and awesome productsYou are looking for a dynamic work environment at a globally...
-
Pacific Accounts Payable Manager
vor 1 Monat
Adelaide, Österreich Pernod Ricard VollzeitOversee accounts payable for AUS/NZ |Global Wine & Spirits Company| Lead & motivate team of six| Implement accounts payable policy| Dulwich, AdelaideGlobal Wine Company | Jacobs Creek, St Hugo, Church RoadPersonalised Career Development | Take your career to new global heights.Focused on Sustainability & Responsibility- the only trace is convivialityProduct...
-
Technical Consulting Manager
vor 4 Wochen
Adelaide, Österreich Dayforce VollzeitPosted Monday, 3 June 2024 at 4:00 am | Expires Friday, 5 July 2024 at 3:59 amLocation: Work is what you do, not where you go.For this role, we are open to remote work and can hire anywhere in Australia and New ZealandAbout the opportunityThe Technical Consulting Manager leads a team of consulting professionals, provides domain (product, module, business...
-
Technical Consulting Manager
vor 4 Wochen
Adelaide, Österreich Dayforce VollzeitPosted Monday, 3 June 2024 at 4:00 am | Expires Friday, 5 July 2024 at 3:59 am Location:Work is what you do, not where you go.For this role, we are open to remote work and can hire anywhere in Australia and New Zealand About the opportunity The Technical Consulting Manager leads a team of consulting professionals, provides domain (product, module,...
-
Senior Technical Facilities Manager
Vor 3 Tagen
Adelaide, Österreich Mission Critical Recruitment VollzeitAdd expected salary to your profile for insights Senior Technical Facilities ManagerClient Side, Data Centre OperatorGenerous remunerationOverview MCR are seeking a Senior Technical Facilities Manager to work on site at a large, purpose built mission critical data centre in Adelaide.This is a role which requires you to combine your management, technical...
-
National Technical Service Support Manager
vor 1 Monat
City of Port Adelaide Enfield, Österreich Cea - Commissariat à l'Energie Atomique VollzeitNational Technical Service Support Manager Posted: 30/05/2024 Closing Date: 30/06/2024 Job Type: Permanent - Full Time Location: Wingfield Job Category: Support Services About UsCEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and...
-
Account Director
vor 1 Woche
Adelaide, Österreich NRI Australia & New Zealand VollzeitCurrently employing over 2,500 staff domestically across Australia and New Zealand. NRI Australia Limited is a leading IT business solutions provider, offering IT management and consulting services, cloud solutions, business intelligence & big data and analytics and thought leadership. These services deliver solutions across a wide range of technologies...
-
Account Director
vor 2 Wochen
Adelaide, Österreich NRI Australia & New Zealand VollzeitCurrently employing over 2,500 staff domestically across Australia and New Zealand. NRI Australia Limited is a leading IT business solutions provider, offering IT management and consulting services, cloud solutions, business intelligence & big data and analytics and thought leadership. These services deliver solutions across a wide range of technologies...
-
Account Manager
Vor 7 Tagen
Adelaide, Österreich ClearCompany VollzeitAt Insight Enterprises, we are not just a tech company - we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations...
-
Temp Google Ads Technical Specialist
Vor 3 Tagen
Adelaide, Österreich Hubstaff VollzeitTemp Google Ads Technical Specialist - Potential For Long-term hourly The Quantified Web is a boutique digital advertising agency specialising in Google Ads. Our clients include businesses from a range of consumer goods categories such as tools, clothing, shoes, jewellery and more.The day-to-day services we provide for our clients primarily include...
-
Account Manager
Vor 7 Tagen
Adelaide, Österreich Philips Iberica SAU VollzeitJob TitleAccount Manager - Medical Imaging SAJob DescriptionPhilips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.Your OpportunityAn exciting opportunity...
-
Account Manager
vor 1 Tag
Adelaide, Österreich Philips VollzeitJob TitleAccount Manager - Medical Imaging SAJob DescriptionPhilips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.Your OpportunityAn exciting opportunity...
-
National Technical Manager
vor 4 Wochen
Adelaide, Österreich National Agri Solutions VollzeitNational Technical Manager - Crop Health - Adelaide - FILLED BY US!Lead the technical team and drive a fresh approach to the industry through a deep pipeline of R&D soil nutrition technologies.Who will you work for?This business offers a wide range of nutritional technologies that both improve production and return on investment for the farmer. With a...
-
Account Manager
vor 2 Wochen
Adelaide, Österreich Philips VollzeitJob TitleAccount Manager - Medical Imaging SAJob DescriptionPhilips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.Your OpportunityAn exciting opportunity...
-
Area Manager- Technical BHP SA Copper
vor 1 Monat
Adelaide, Österreich Weir Group VollzeitMining - Engineering & Maintenance (Mining, Resources & Energy) Full time Great salary package + additional super! Area Manager- Technical BHP SA Copper Weir MineralsAdelaide, SAHybrid - site and office basedAs the Area Manager - Technical BHP SA Copper, you will support the business by providing focused aftermarket support for all Weir equipment...
-
Accounts Receivable
Vor 6 Tagen
Adelaide, Österreich Programmed VollzeitPERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options. PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946;...
-
Senior Technical Consultant
vor 3 Wochen
Adelaide, Österreich SmartRecruiters VollzeitCompany DescriptionSmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies...
