Workplace Relations Manager

vor 4 Wochen


Melbourne, Österreich Metro Trains Melbourne Vollzeit

Industrial & Employee Relations (Human Resources & Recruitment)

Full time

Excellent pay and corporate partner benefits

At Metro, we are one team, united in our purpose of moving Melbourne.

We believe in fostering an environment where your skills, talents, and aspirations can thrive.

We look forward to supporting you as you plan the next chapter of your career at Metro.

Before applying for a new role at Metro, please notify your current manager.

Due to growth and expansion the Workplace Relations unit are looking for aWorkplace Relations Manager to act as a strategic support partner, ensuring that operational leaders receive high quality and compliant advice and support on a range of industrial relations and employee relations issues.

You will partner with operation leaders and members of the People Delivery team to resolve complex and highly sensitive employee and industrial issues collaborative team player that enjoys a ‘customer first' approach to assist in the delivery of all initiatives ensuring we maintain an environment that values feedback and innovation to encourage team members to continually improve business outcomes.

Key Areas of Responsibility

  • The Workplace Relations Manager reports to the Head of Workplace Relations and is responsible for: Partnering with the operational People Delivery Teams, and operational managers to support the timely identification and management of workplace relations issues
  • Contributing to discussions within the Workplace Relations Team aimed at ensuring the business can deliver high quality and responsive services including upskilling People Delivery Team and operational leaders'
  • Management of highly complex cases, dispute resolution and negotiations with union stakeholders. Development of policies, procedures, standards and other relevant documents to support best practice management of workplace relations issues.
  • Support and coach People Delivery Team and operational leaders on workplace relations matters including providing workplace relations advice and support on a range of operational matters.
  • Representing Metro at the Fair Work Commission and other tribunals as required.
  • Working collaboratively with members of the People Delivery Team and operational managers to build and embed greater capability in relation to employee relations best practice, risk management and compliance. Building and sustaining effective relationships with internal and external stakeholders to foster collaboration, develop integrated solutions and deliver on operational requirements
  • Delivery of timely and relevant advice that supports the delivery of MTM services to the community.

About You

  • Relevant tertiary qualifications in Social Sciences, Human Resources, Business or another relevant discipline/or equivalent experience in a similar role in successfully managing workplace relations issues in unionised environment.
  • Requirement to work onsite a minimum of 3 days per week.
  • Experience in case management and management of litigation and cases in the Fair Work Commission and similar tribunals
  • Demonstrated experience representing organisations at the Fair Work commission and other related government forums.
  • Capability to apply discretion and sound judgment in managing sensitive matters and highly confidential or sensitive information.
  • Ability to define and communicate to the business the value in effective Workplace Relations practices and leveraging this value to achieve enterprise change and improved outcomes.
  • Strong stakeholder management experience to work collaboratively and build strong working relationships with both internal and external stakeholders in a complex and politically and industrially sensitive environment.
  • Solid report writing, analytical ability and critical thinking with the ability to work autonomously.

This is a fantastic and dynamic opportunity to build on the career you have developed to date and be part of the legacy that ‘connects people and places for a growing Melbourne'.

If what you've read resonates with your values, experience, and career aspiration then we want to hear from you

Please submit your application via our recruitment portal by Monday 10th June 2024 to be considered for this position.

Why work for Metro?

  • Attractive Remuneration: Excellent pay and corporate partner benefits / discounts
  • Career Progression: Career development support and opportunities to learn new skills within a multi-disciplinary environment
  • Vibrant and Ambitious Team: A collaborative team of passionate people who are dedicated to delivering projects that improve the safety and reliability of Melbourne's rail network
  • Permanent Opportunity: Our ongoing involvement in the exciting pipeline of major rail projects
  • Benefits: Free Myki travel across Victoria and other great corporate discounts
  • Work-Life Balance and Hybrid Working: We encourage flexibility and wellbeing; you will manage your own schedule and we will support you to thrive in your role. MTM supports flexible working arrangements.

Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.

We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely.

We act as one team to move Melbourne.

Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.

We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely.

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