Technical Support Analyst

vor 1 Woche


Sydney, Österreich Technology People Group Vollzeit
Our client, a leading Australian based utilities business seeks an experienced Service Desk / Desktop Analyst to provide level 1/2 support across multiple sites Australia wide. To be successful you will have a proven track record in a similar position where you provided telephone & remote access support for approx. 300 + users, across a Windows 11 desktop environment. You must possess excellent communication skills with a strong customer focused background and be a keen, enthusiastic and delivery focused individual.

Experience/skills Required.

  • Minimum 2 years’ experience within a service desk / desktop support focused role
  • Strong background in providing level 1/2 support across an enterprise environment, Windows 11 + related applications [MS Office suite], Active directory & MS Exchange / o365 / SharePoint.
  • Strong troubleshooting - break-fix experience
  • Knowledge of Unified Comm's [VC] highly desirable.
  • Experience in supporting peripheral devices, printers, scanners, mobile devices.
  • Background in reporting / documentation [MS Excel]
  • Excellent communication skills both written and verbally are mandatory.

If you have the requested skills and experiences required are immediately available to start, then please apply NOW to paul@technologypeople.com.au #J-18808-Ljbffr

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