Operations Support Specialist

Vor 4 Tagen

Mackay Regional, Österreich Accesstelehealth Vollzeit
About Us

Our mission is simple: to bridge the gap between people and healthcare. Founded by medical professionals, we're at the forefront of the health sector, committed to delivering top-notch healthcare solutions. Our company has experienced remarkable growth in recent years and will continue to see that growth into 2024.

Through our extensive network of clinicians across General Practice, Allied Health, Nursing, and Specialists we strive to enhance health outcomes for various communities, including Rural and Remote Australians, Indigenous Communities, Aged Care Residents, and NDIS Participants.

Role Overview

The Access Aged Care team is seeking a part-time Operations Support Specialist to report to the AAC Operations Manager. In this key role, you will ensure the smooth functioning of the operations team by leading through example and offering guidance, support, and technical expertise. Based at our Dingley Village offices, you will join a dynamic team dedicated to enhancing health outcomes for those in need. We are committed to hard work and celebrating each other's successes in this growing industry.

Key Responsibilities

  • Script request Management which involves email sorting, prioritising, and responding to such requests
  • Ownership of Scripts Inbox
  • Liaising with Pharmacies, Doctors, and admin staff in relation to script queries
  • Filtering and Sorting the Owing reports from pharmacies
  • Nurse equipment distribution
  • Main point of contact for nurses looking for new or replacement stock
  • Managing and maintaining uniform stock
  • Creation of name tags for new nurses
  • Data Entry tasks
  • Ad hoc duties as required

Key selection criteria

  • Effective communication skills via all relevant channels including electronic messaging, email and phone.
  • Efficient communication skills to communicate with operational support team.
  • Ability to collaborate and communicate within a team environment
  • Demonstrated rapport building skills with participants
  • Ability to use general administration software

Skills & Experience

  • Similar role experience ensuring individual health needs are met
  • Organisation and time management skills.
  • Relationship-building and excellent communication skills.
  • Proficiency in computer usage.

How To Apply

If this aligns with your career goals and you're eager to contribute to improving lives, click "apply now." For inquiries, contact the Talent Team at recruitment@accesstelehealth.com.au. #J-18808-Ljbffr

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