Aktuelle Jobs im Zusammenhang mit Customer Success Manager - Wien - Microsoft

  • Customer Success Manager

    vor 1 Woche

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  • Customer Success Manager

    vor 1 Woche

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  • Customer Success Manager

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  • Customer Success Manager

    vor 18 Stunden

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  • Senior Customer Success Manager

    vor 4 Wochen

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  • (Senior) Customer Success Manager

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  • Customer Success Manager

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  • Customer Success Account Manager

    vor 2 Wochen

    Wien, Österreich Microsoft Vollzeit

    We are looking for an Account Manager, based in Vienna area, with a proofen track record and solid network at big industry customers, mainly within the manufacturing area. Fluency in German and English is a pre-requesite, same as on-site customer engagements. As an Account Manager for Customer Success you develop, maintain, and build upon foundational...

  • Customer Success Account Manager

    vor 1 Woche

    Wien, Österreich Microsoft Vollzeit

    We are looking for a senior (+15 years) Account Manager, based in Western Austria (Tirol/Vorarlberg) with a proofen track record and solid network at big industry customers, mainly within the manufacturing area. Fluency in German and English is a pre-requesite, same as on-site customer engagements. As an Account Manager for Customer Success you develop,...

  • Customer Success Manager

    vor 1 Woche

    Wien, Österreich amepheas GmbH Vollzeit

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  • Customer Success Account Manager

    vor 4 Wochen

    Wien, Österreich Microsoft Vollzeit

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Principle Customer Success Account Manager

    vor 4 Wochen

    Wien, Österreich Microsoft Vollzeit

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  • Principle Customer Success Account Manager

    Vor 2 Tagen

    Wien, Österreich Microsoft Vollzeit

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Head of Customer Success

    Vor 7 Tagen

    Wien, Österreich PriceHubble Vollzeit

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    vor 1 Woche

    Wien, Österreich Crossover Vollzeit

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  • Customer Success Manager

    vor 1 Woche

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  • Customer Success Manager

    Vor 4 Tagen

    Wien, Österreich MeisterLabs Vollzeit

    **Your Responsibilities**: At Meister, we’re serious about customer satisfaction, which is why our Customer Success Team works tirelessly to help millions of users worldwide get the most from our tools. Now, it’s your turn: we’re looking for a Customer Success Manager to engage with our user base and build meaningful, long-term relationships geared...

  • Customer Success Manager

    Vor 7 Tagen

    Wien, Österreich Canva Vollzeit

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  • Senior Customer Success Manager, Business

    vor 1 Woche

    Wien, Österreich Microsoft Vollzeit

    **Location Flexible** Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives...

  • Customer Success Manager

    vor 1 Woche

    Wien, Österreich Tricentis Vollzeit

    Our Customer Success Manager Mid Touch (CSM)’s works closely with customers to discover their business needs and then coach them on the best way to use Tricentis testing tools in order to obtain business value and exceed their targeted business outcomes. Working closely with Account Managers, our CSMs provide input into the strategic account and success...

Customer Success Manager

vor 1 Monat

Wien, Österreich Microsoft Vollzeit

We are looking for a Customer Success Manager (CSM) Business Applications to drive successful adoption and expansion of Business Applications workloads within her/his accounts. The CSM role will collaboratively drive adoption and change management activities with key Business Decision Makers, help reduce implementation risk, drive usage of existing workloads, and identify expansion opportunities in her/his accounts. The CSM is also a key part of our customer facing sales teams and will be called on frequently to leverage their deep knowledge of Business Applications to support sales growth.

**Responsibilities**:
The Customer Success Manager Business Applications role will enable our customers to realize business value from their investment and make our customers passionate advocates of Microsoft.

**Key responsibilities include**:

- Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them
- Be accountable to drive high usage of Business Applications within customers by driving the creation and execution of a thorough and action-oriented adoption Plan
- Leverage deep functional expertise to increase the customer’s usage of existing workloads
- Proactively identify new workloads and expansion opportunities in each account to drive value both for the customer and for Microsoft
- Build, maintain and leverage strong relationships with Business Decision Makers (BDMs) and IT Decision Makers (ITDMs) within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on Microsoft’s behalf
- Build/maintain rapid channel of communication to customer in case of online service-related issues and events
- Orchestrate and gain strong buy-in with multiple external (e.g. customer’s Partner) and internal Microsoft sales and services teams and be highly connected to Microsoft SMEs throughout the customer’s Biz Apps lifecycle
- Collaborate with key roles in other product groups to deliver full Microsoft value to customer

**Qualifications**:

- Experience in driving CRM, ERP, or other Business Application transformation in enterprises through effective change management and adoption highly preferred
- Experience in one of the following industries highly preferred - Financial Services, Public Sector, Retail, Manufacturing & Distribution
- Deep understanding of SaaS customer engagement
- Strong executive engagement skills with an ability to establish strong relationships with business decision makers
- Interpersonal skills that establish Trusted Advisor relationships with clients
- Strong organizational/time management skills and the ability to manage multiple projects simultaneously
- Compensation package starting at c80,000Eur.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.