German Language European Customer Account Advisor

vor 3 Wochen


Wien, Österreich bet365 Vollzeit

As a German speaking European Customer Account Advisor you will join the European Customer Service team to support the Company's operation at our offices based in Malta.

From your first day with the company, relevant training will be provided on all aspects of the role, including sports and betting, giving you the tools and knowledge to provide an excellent customer experience. Development continues throughout the role enabling you to build your career in an innovative team.

A competitive salary and benefits package will be provided to the successful applicants.

Preferred skills and experience:

- Fluent verbal and written communication in English.
- Excellent verbal and written communication skills in English.
- Passion for delivering outstanding customer service.
- Ability to problem solve and find a resolution.
- Competent literacy and numeracy skills.
- Experience in a customer facing role.

Main Responsibilities
- Reviewing and escalating queries from customers to your superiors when required.
- Liaising with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries.

Art der Stelle: Vollzeit

Leistungen:

- Betriebliche Altersvorsorge
- Zusätzliche Urlaubstage

Sonderzahlungen:

- 13. Monatsgehalt
- Urlaubsgeld
- Weihnachtsgeld

Möglichkeit zu pendeln/umzuziehen:

- Wien, W: Problemlos pendeln oder Bereitschaft, mit Unterstützung durch den Arbeitgeber umzuziehen (Erforderlich)



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