Strucinspect - Operational and Development Director

Vor 4 Tagen

Wien, Österreich PALFINGER Vollzeit

PALFINGER STRUCTURAL INSPECTION (PSI) started as one of Austria’s first corporate start-ups and combines the agility of a young start-up with the stability of an established enterprise. Having won several awards and achieved product-market fit, we are now focusing on scaling-up our business and developing the company. Since last year we have been focusing on standardizing and optimizing organizational structures and processes. Simultaneously, we are working in flexible, cross-functional teams to further improve our solutions. We master exploration and exploitation
Our field of expertise involves cutting-edge technologies such as artificial intelligence (AI), cloud technologies and infrastructure lifecycle management, brought together in a B2B platform business. Our vision is to keep the world’s infrastructure safe by taking the billion-dollar market of infrastructure lifecycle management into the digital era.

You love to shape the future based on a new but already proven business model? You see change as a chance and are ready to face the challenge? You want to be part of an outstanding team and are willing to contribute to developing our idea and company further? If your answers are ‘yes’, let’s see how you can be part of our journey and bring in your expertise and energy
As the Operational and Development Director you are responsible to lead a team of approx. 25 people, consisting of IT-developers, product managers, experts, and engineers. You will guide the team to further develop the PSI SaaS platform and services, improve, standardize operational process, and ensure high customer satisfaction through quality and efficiency in daily operations. In this role you are part of the PSI Leadership Team, report directly to the managing director and will take a crucial role in ensuring business success and for the continuous evolution of the PSI strategy.

**YOUR RESPONSIBILITIES**:

- Foster and manage the close cooperation and collaboration on director
- level
- to develop, disseminate and implement an overall vision and strategy
- to align initiatives, drive developments, build internal structures and processes, leverage synergies
- Responsible for the definition and implementation of development goals, performance goals and operational plans
- Lead and build a strong team in the fields of Operations, IT-Development and Solutions-Design, foster collaboration within this team and other stakeholders
- Manage internal and external stakeholders, build lasting partnerships, alliances and the required development and distribution eco-system
- Responsible for implementing appropriate governance and reporting as well as developing professional portfolio management and controlling

***Specific responsibilities PSI development**:

- End2End responsible for the development, implementation, and evaluation of IT projects in line with organizational objectives
- Establishment of the necessary implementation capacities, sourcing to external technology partners, if necessary
- Ensure cutting edge development frameworks and technologies, propose strategic solutions and new systems or software

***Specific responsibilities PSI Operations**:

- Orchestrate and initiate the design, development and operation of new and existing business operations
- Establish a holistic monitoring and improvement strategy, constantly analyze current processes and systems regarding performance and suitability and derive concrete measures
- Manage and support our engineering and development partners, internal and external: requirement engineering. Lead negotiations, recommend on purchasing and drive monitoring and transparency
- Set and define clear and understandable policies as north star to promote company culture and vision for sustainable growth and impact on the market

**YOUR QUALIFICATION**:

- **MSc** in a related technical field (engineering, computer science, business informatics or comparable); MBA/PhD is a plus
- **Passionate personality and motivational leader **with more than 10 years of IT Development and Operations leadership experience, knows how to build and empower performing teams, actively develops talent, leads with purpose and by objectives
- **Strong customer focus**, strategist with **excellent business acumen**, hands-on leader, turn ideas into reality, demonstrate growth-mindset with experience in setting up new business endeavors and managing relevant P&L
- Confident communicator with very good verbal and written communication skills, **“bridge builder”** able to operate and leverage matrix organizations, take pride in managing change and help to structurally overcome gaps, excellent organizational and planning skills
- Ability to persistently pursue one's goals, willing to **grow with the challenge**, not discouraged by headwinds or setbacks, aptitude in decision-making and problem-solving
- A deep understanding of technology and process excellence, know how to combine **customer insights, technology

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