Language Services Programme Officer(P4)

vor 3 Monaten

Wien, Österreich International Atomic Energy Agency Vollzeit

Language Services Programme Officer(P4) - (2024/0540 (018585))

Organization: MTCD-Language Services Support Section

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2024-09-11, 8:19:34 AM

Closing Date: 2024-10-02, 4:59:00 PM

Duration in Months: 36

Contract Type: Fixed Term - Regular

Probation Period: 1 Year

Full Competitive Recruitment: Yes

Organizational Setting

The Department of Management (MT) provides a 'platform of services' that serves as a foundation for the successful delivery of the IAEA's scientific and technical programmes. Its mission statement is as follows: "MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose". Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.

One of the main functions assigned to the IAEA by its Statute is to foster the exchange of scientific and technical information and the dissemination of knowledge in the nuclear field among Member States.

To facilitate the effective exchange and dissemination of information relevant to the IAEA's work and mandate, the Division of Conference and Document Services (MTCD) coordinates and supports the implementation of these activities for its users and clients, both internal and external, by organizing meetings and conferences, issuing documents in Arabic, Chinese, English, French, Russian and Spanish, and editing, printing and distributing publications.

The MTCD Language Services Section (LSS) is responsible for coordinating, managing and delivering language services for the Agency. The Section promotes multilingualism and maintains language standards of the organization through editing and translation of PMO documents, incoming and outgoing Secretariat documents and correspondence, web articles and advocacy material, Agency publications and other content.

Main Purpose

Reporting to the Section Head, the Language Services Programme Officer ensures the efficient coordination of linguistic services provided to IAEA internal clients and Member States and manages projects related to enhancing the delivery of these services.

Role

The Language Services Programme Officer is: (1) a coordinator, liaising among the document management team, the six language services [content processing] teams and the multilingual output production team, areas and between the production areas as well as with internal and external clients and stakeholders for the efficient and effective delivery of services; and (2) a project manager, leading projects related to enhancing Language Services and liaising with relevant internal and external stakeholders.

Functions / Key Results Expected

Support the Section Head in planning, organizing and evaluating the Section's work with the aim of continuously reviewing effectiveness and identifying efficiencies and priorities.

Recommend and implement improvements to the workflows and tools of Language Services, as well as any business process re-engineering required, in order to enhance the efficiency and consistency of Language Services, including managing major projects.

Facilitate the coordination of the Language Services teams in the Section for the efficient delivery of service.

Analyse and validate output and productivity statistics for Language Services, and any other ad hoc statistical reports as required.

Coordinate and validate the production of the Language Services financial reports, freelancer forecasting and administration reports, and Language Service roster updates.

Competencies and Expertise

**Core Competencies**(Competency Framework)

**Name**

**Definition**
- Communication- Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.- Achieving Results- Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.- Teamwork- Actively contributes to achieving team results. Supports team decisions.- Planning and Organizing- Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.**Functional Competencies**

**Name**

**Definition**
- Client orientation- Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.- Judgement/decision making- Consults with supervisor/manager and takes decisions in full compliance with the Agency’s regulations and rules. Makes decisions reflecting best practice and professional

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