Hpe Dispatch On-demand Technician

Vor 4 Tagen


Innsbruck, Österreich FST Vollzeit

We are seeking skilled Dispatch On-Demand Technicians to provide timely and efficient onsite support services for Hewlett Packard Enterprise (HPE) products and eligible Multivendor systems. This position requires technicians who can quickly respond to service calls, performing break-fix services, hardware support, and installation tasks as per HPE's service quality standards.

**Responsibilities**:

- Respond to dispatch calls for onsite support services, including hardware break-fix, installation, and troubleshooting for HPE and Multivendor products.
- Coordinate with the HPE solution center and customers to manage the service delivery order, including the scheduling of onsite visits, part pickups, and effective communication regarding task details and updates.
- Perform hardware support tasks within the agreed service window, ensuring compliance with HPE's service level agreements (SLAs) and customer satisfaction.
- Engage in "Hands & Eyes" services to assist HPE Global Remote Services by providing onsite troubleshooting and diagnosis support.
- Verify part delivery and ensure alignment with the service window before dispatching to the customer site.
- Complete any required installation verification tests for devices and provide Service Recipient orientation on basic product features.
- Follow all safety and security guidelines, including the use of Personal Protective Equipment (PPE) as necessary.

**Requirements**:

- Proven experience in IT hardware support, with a focus on troubleshooting, repair, and customer service.
- Relevant technical certifications, such as A+ certification or equivalent industry-recognized credentials. Specific HPE product or service certifications may be preferred or required.
- Strong problem-solving skills and the ability to work independently in a dynamic and fast-paced environment.
- Excellent communication skills, with proficiency in English and preferably in the local language of the Service Recipient.
- Availability to respond to dispatch calls according to business needs, which may include off-hours or emergency situations.
- Legal right to work in the country/region where services are provided.

**Preferred Qualifications**:

- Prior experience with HPE and Multivendor products.
- Familiarity with operating systems embedded in HPE storage and Synergy products, such as Microsoft Windows, Red Hat, Suse, Linux.
- Experience working in a dispatch or on-demand support role.

**Benefits**:

- Competitive compensation based on completed service calls and tasks.
- Flexible working hours and the opportunity to work across various locations.
- Access to HPE training materials and potential for certification in specific HPE products or services.

**How to Apply**:
**About Us**:
Field Service Techs (FST) is a reliable IT networking platform in Slovakia that connects skilled IT specialists with customers offering IT projects opportunities. Our platform provides a seamless experience with advanced features such as messaging, real-time notifications, payment withdrawals, and dispute resolution.

Expand your experience with emerging technologies and be a part of our growing FST platform.

**Salary**: 4.000,00€ - 8.000,00€ per month

Expected Start Date: 01/04/2024



  • Innsbruck, Tirol, Österreich FST Vollzeit

    We are seeking skilled Dispatch On-Demand Technicians to provide timely and efficient onsite support services for Hewlett Packard Enterprise (HPE) products and eligible Multivendor systems. This position requires technicians who can quickly respond to service calls, performing break-fix services, hardware support, and installation tasks as per HPE's service...

  • Dispatch Agent

    vor 3 Wochen


    Innsbruck, Österreich FedEx Express EU Vollzeit

    **Position Summary**: We have an exciting opportunity for you to join our team as a Dispatch Agent. **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their...


  • Innsbruck, Tirol, Österreich Leonhard Lang GmbH Vollzeit

    We set impulses - Since 1983 Leonhard Lang has been developing, producing and distributing medical products such as electrode systems and accessories for ECG, electrosurgery, defibrillation, stimulation as well as gels and fixations. These products are used worldwide in hospitals, by doctors and in health emergencies. As part of our team, you too will...


  • Innsbruck, Österreich Transped Holding GmbH Vollzeit

    We are a fast growig family business and specialist in pan-European transportation with focus on Intermodal and FTL. For our international & dynamic team with more than 100 qualified employees we are continuously looking for motivated colleagues who share our passion for logistics, sustainability, customer orientation as well as teamwork. To expand our team...


  • Innsbruck, Österreich Transped Holding GmbH Vollzeit

    We are a fast growing family business and specialist in pan-European transportation with focus on Intermodal and FTL. For our international & dynamic team with more than 100 qualified employees we are continuously looking for motivated colleagues who share our passion for logistics, sustainability, customer orientation as well as teamwork. To expand our...


  • Innsbruck, Österreich Job Impulse Vollzeit

    Hello , Greetings from Job-Impulse. Currently looking for Electro-technician with PLC knowledge (M/F). Location : Bociar (Kosice), Slovakia Any EU Work Permit allowed. Willing to relocate on their own. Expertise: Master´s degree in engineering 3+ years experience Tasks: - PLC Siemens advanced - carrying out repairs and adjusting electrical...


  • Innsbruck, Österreich Transped Europe GmbH Vollzeit

    We are a fast growing family business and specialist in pan-European transportation with focus on Intermodal and FTL. For our international & dynamic team with more than 100 qualified employees we are continuously looking for motivated colleagues who share our passion for logistics, sustainability, customer orientation as well as teamwork. To expand our...


  • Innsbruck, Tirol, Österreich Transped Holding GmbH Vollzeit

    We are a fast growig family business and specialist in pan-European transportation with focus on Intermodal and FTL. For our international & dynamic team with more than 100 qualified employees we are continuously looking for motivated colleagues who share our passion for logistics, sustainability, customer orientation as well as teamwork.To expand our team...


  • Innsbruck, Tirol, Österreich Transped Europe GmbH Vollzeit

    We are a fast growing family business and specialist in pan-European transportation with focus on Intermodal and FTL. For our international & dynamic team with more than 100 qualified employees we are continuously looking for motivated colleagues who share our passion for logistics, sustainability, customer orientation as well as teamwork.To expand our team...

  • Maintenance Technician

    vor 2 Wochen


    Innsbruck, Österreich Leonhard Lang GmbH Vollzeit

    Our company develops, manufactures and distributes medical products such as electrode systems and accessories for ECG, electrosurgery, defibrillation, stimulation as well as gels and fixations. These products are used worldwide in hospitals, by doctors and in health emergencies. As part of our team, you too can contribute to the health and healing of...

  • Service Technician

    vor 1 Woche


    Innsbruck, Österreich Karriere.Now - Jobportal Vollzeit

    A rising company that aims to deliver global vital medicines to patients faster and safely. This is our client a Tyrolean biopharma logistics company with over 150 employees, turnover in the millions, a hands-on mentality, and strong growth Are you looking for a social, internationally active company where your work makes a difference and your talents and...


  • Innsbruck, Österreich MED−EL Elektromedizinische Geräte Gesellschaft m.b.H. Vollzeit

    Your Tasks- Responsible for organizing travel for employees and project partners - Invoice processing and travel expense reports as well as budget management for the group (assistance in planning, ongoing processing and control) - Personnel administration for the group (time responsibility, support in the internal process for entries/exits) - General...

  • Service Technician

    vor 1 Woche


    Innsbruck, Tirol, Österreich MED-EL Vollzeit

    Failure analysis, repair, measurement of service equipment Work with the microscope and according to detailed quality specifications Assistance in the preparation of statistics, failure analysis of consumable parts Contributions to product improvement Participation in the organization of the repair process, as well as ensuring the supply of spare...

  • Service Technician

    vor 1 Woche


    Innsbruck, Tirol, Österreich MED−EL Elektromedizinische Geräte Gesellschaft m.b.H. Vollzeit

    Your Tasks- Failure analysis, repair, measurement of service equipment Work with the microscope and according to detailed quality specifications Assistance in the preparation of statistics, failure analysis of consumable parts Contributions to product improvement Participation in the organization of the repair process, as well as ensuring the supply of spare...

  • Machine Technician

    vor 1 Woche


    Innsbruck, Tirol, Österreich Leonhard Lang GmbH Vollzeit

    We set impulses - Since 1983 Leonhard Lang has been developing, producing and distributing medical products such as electrode systems and accessories for ECG, electrosurgery, defibrillation, stimulation as well as gels and fixations. These products are used worldwide in hospitals, by doctors and in health emergencies. As part of our team, you too will...

  • Technician, Equipment

    vor 1 Woche


    Innsbruck, Tirol, Österreich MED−EL Elektromedizinische Geräte Gesellschaft m.b.H. Vollzeit

    Your Tasks- Organization of reproduction of electronic assemblies Obtaining quotations for ordering components Assembly of individual components Planning and execution of tests Carrying out repairs Your Profile HTL degree or higher degree (University, FH) in the field of electronics/communications engineering, electrical engineering or industrial electronics...

  • ERP Technician

    vor 1 Monat


    Innsbruck, Österreich ILF Consulting Engineers Vollzeit

    **Job description**: - Participating in the customization and technical support of the ERP system, including troubleshooting and module support. - Collaborating with cross-functional teams to solve technical challenges, conduct system tests, quality controls, and identify optimization potentials. - Assisting in training activities, documentation creation,...

  • ERP Technician

    Vor 5 Tagen


    Innsbruck, Österreich ILF Beratende Ingnieure Vollzeit

    Participating in the customization and technical support of the ERP system, including troubleshooting and module support.- Collaborating with cross-functional teams to solve technical challenges, conduct system tests, quality controls, and identify optimization potentials.- Assisting in training activities, documentation creation, and user onboarding for...

  • ERP Technician

    vor 1 Woche


    Innsbruck, Tirol, Österreich ILF Consulting Engineers Vollzeit

    Job description: Participating in the customization and technical support of the ERP system, including troubleshooting and module support. Collaborating with crossfunctional teams to solve technical challenges, conduct system tests, quality controls, and identify optimization potentials. Assisting in training activities, documentation creation, and user...


  • Innsbruck, Tirol, Österreich MED−EL Elektromedizinische Geräte Gesellschaft m.b.H. Vollzeit

    Your Tasks- Special failure analyses of external components within complaint investigations Product transfers of new products into the repair process Failure analysis, repair, measurement of special service orders (studies, special analyses, etc.) Work under the microscope and according to detailed quality specifications Contributions to product improvement...