Internet Sales Specialist
vor 7 Monaten
About Fisker Inc.
California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit
- and enjoy exclusive content across Fisker’s social media channels:
Facebook
,
Instagram
,
Twitter
,
YouTube
and
LinkedIn
- Download the revolutionary new Fisker mobile app from the
App Store
or
Google Play
store.
- Role Overview
**Responsibilities**:
- Act as the primary contact for assigned sales territory on day-to-day vehicle purchasing needs for prospective and current Fisker customers with the objective of providing the highest levels of positive customer experiences as possible-
- Develop and maintain relationships with internal and external stakeholders to optimize the buying experience-
- Coordinate with the Finance, Delivery, and Order Operations teams to ensure that all required documents and data pertaining to the vehicle purchase are complete and accurate prior to delivery-
- Support the Fisker purchase process including financing, leasing registration requirements, vehicle payments and delivery scheduling to help facilitate a seamless handover process-
- Provide operational support to business partners for ad-hoc initiatives-
- Monitor the vehicle order status and pro-actively communicate updates and order exceptions to key stakeholders - Follow-up for delivery, registrations, and other requested vehicle information-
- When needed resolve questions and concerns that arise during customer purchase process-
- Assist with the facilitation and scheduling of Home Delivery of the customers vehicle when requested-
- Perform other duties as assignedBasic Qualifications / Knowledge / Experience- Commercial education or Bachelor’s degree with a focus on the Automotive Sector-
- Prior work experience (1-4 years) in a vehicle sales, customer service, or dealership function within the automotive industry-
- Excellent interpersonal, written and oral communication skills in English, other European languages are a plus-
- IT systems experience and knowledge on Enterprise Resource Planning (ERP) as well as customer data systems-
- Advanced Excel skills along with good utilization of MS Office-
- Well organized, strong attention to detail, advanced analytical and problem-solving skills as well as a proactive mindsetPreferred Skills / Experience / Competences- Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.-
- Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.-
- Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way-
- Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.-
- Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.-
- Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.-
- Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.#LI-CT1
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