Billing Data

vor 4 Wochen

Wien, Österreich DHL Vollzeit

BE AN ESSENTIAL PART OF EVERYDAY LIFE

**Position**: Billing Data & Process Analyst

**Customer**: DHL Supply Chain, GAPD team
**Grade**: K
**Contract Type**: 2 years Fixed Term Contract / Secondment (with the potential for permanency)
**Location**: Remote based within EMEA or UKI

**Application Deadline**:28th November 2023

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.

DHL Supply Chain Billing Automation is a finance transformation program to simplify, standardize and automate our customer billing globally, to enhance billing accuracy and speed, increase customer satisfaction and improve cash flow. In this program, we work with a cross-functional and international team, with a customer-centric focus towards DSC customers as well as our country organizations. We are looking for smart and entrepreneurial individuals to join the Billing Automation Program, as part of the DSC Global Accounting and Process Digitalization team.

If this sounds like a program you'd like to joinkeep reading.

**Your key accountabilities include, but are not limited to the following**:

- Analyse current customer billing processes, specifically the data preparation aspect and make them automation-ready for rollout of DHL Supply Chain Billing Automation Tool across countries globally
- Provide 1st level support to countries on the DHL Supply Chain Billing Automation Tool and standard billing practices
- Review current data cleansing processes, including Visio process flows and Excel files, to identify and document the detailed as-is data cleansing process flow, including understanding formulae, field updates & macro functions in Excel
- Drive workshops with the process owners to fill any gaps in process flows, including the formulae implemented on different fields in Excel to transform into the expected output, and design new updated data cleansing process for each case into a given standard template.
- Derive data cleansing rules as per a standard format (for technical implementation), based on the data cleansing/transformation process of each use case
- Support training the country users to create & document field mapping and pre-processing rules themselves in a defined user-friendly template
- Review and support adoption of standardisation & simplification initiatives within the countries
- Set up basic billing contracts and rate cards within the DHL Supply Chain Billing Automation Tool
- Provide status reports for the data preparation of the use cases regularly to the Billing Automation Program lead and the team

**What are we looking for from you?**
- Strong written and oral communication skills in English - essential
- Strong analytical skills with knowledge and experience in process analysis - essential
- Strong stakeholder management skills - essential
- Intermediate Microsoft Excel Skills (ability to analyse data using vlookup and pivot tables) - essential
- Advanced Microsoft Excel Skills (ability to create and dissect macros) - desirable
- Supply chain/ Logistics knowledge - desirable
- Experience in working with international teams - essential

**What you'll need to do next?**

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

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