Project Specialist

vor 4 Wochen

Wien, Österreich Amex Vollzeit

**Project Specialist (M/F/d), Vienna**

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Join #TeamAmex and let’s lead the way together

American Express is a Global company with a strong presence and growing card customer base. The Merchant team Austria based in Vienna is responsible for maintaining and growing the merchant base to support those customers. The role of Legal Entity Coordinator is a critical role for the business reporting directly into the General Manager. The role is responsible for providing regulatory and operational support to the General Manager, Austria team and wider Merchant business including branch governance Coordinator for the Austrian market. Partnering with central and local business, compliance, and operational teams to ensure we are compliant across our business.

Principle Responsibility
- Branch Governance Coordinator
- Branch Governance Committee for Austria consists of key stakeholders from across the business including Controllership, Legal Counsel and Compliance who meet to review the business and assess risk on a quarterly basis
- The Branch Governance Coordinator works across multiple stakeholders to deliver the quarterly Branch Governance deck, hosting the meeting, collating minutes, and maintaining the action log
- On-going work with the Operational Excellence team to ensure our risk & issues register is maintained and follow up on outstanding actions
- Central point of contact for local teams to report potential issues occurring within the Branch
- Regulatory
- Management of local implementation of new regulatory requirements across markets and channels
- First point of contact and ownership for internal audits and support to the General Manager for any external audits
- Point of liaison between the market and central operational teams to drive central initiatives locally
- Ownership of ad-hoc compliance and regulatory projects
- Support follow up on execution of any recommendations
- Project management
- Support new and existing merchant payment initiatives to ensure they are compliant
- Ad-hoc project management supporting the General Manager as required

Skills and Experience
- Excellent communication skills (verbal & written) both in English and German
- Project management experience, ability to manage complex projects across multiple stakeholders both internal and external
- Attention to detail and rigour given the complexities involved in the content
- Ability to build and leverage relationships with a broad range of internal and external stakeholders
- Ability to take decisions independently when required
- Good Excel skills and experience and the ability to manage and manipulate data from multiple sources
- Positive attitude and able to work under pressure
- Proactive problem solver with a self-starting attitude
- Ability to run multiple initiatives in parallel with a strong sense of planning
- Knowledge of and experience working with KYC / AML would be an advantage

Why American Express?

Respect, diversity, teamwork, integrity, and customer orientation are values that characterize our corporate culture. Building upon that, numerous benefits such as flexible working time models, Healthy Living and internal recognition programs as well as extensive training and development opportunities make us an attractive employer. Start your career at Amex - we look forward to meeting you

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LI-Remote #LI-Hybrid #LI-Onsite

Our New Way Of Working

We back our colleagues with the support they need to thrive, professionally and personally. Therefore, we have launched the pilot phase of Amex Flex, which is currently planned until August 2023.

Amex Flex provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on the role and business needs, colleagues will either work onsite, in a hybrid model or fully virtual.

Onsite

4-5 days per week in the office. For select roles that can only be performed in the office, those who cannot perform their roles effectively remotely, or for anyone who wants to come in every day.

Hybrid

A mix of in-office and virtual days, coming into the office 1-3 days per week on average. Leaders and colleagues will plan common days for in-person connection, collaboration and events.

Virtual

Work from home exclusively or for the vast majority of the time.

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