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BI Operations Manager

vor 1 Monat

Wien, Österreich Erste Digital Vollzeit

We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

With top notch technology, we drive the realization offers the Group’s vision: To provide human banking in digital times, and to build Financial Health for over 16 million customers in the CEE region.

We aim to attract and develop the best talent and aspire to be an IT employer beyond compare.

Join BI Processing (BIP) and be part of a team of professionals that is responsible for timeliness within our complex BI-Chain. This team is contributing to multiple Business Intelligence solutions and is responsible for tracking the SLA’s, coordinating all other contributing teams either from technical departments as well from business; and is reporting and interacting directly to business counterparts.

**What to do**:

- Takes over end 2 end responsibility, likes to connect to people and perceives the advantage of working in a team
- Plans and steers BI processing activities within a team of technicians for the whole chain of BI landscape starting from source system load over transformation and calculations up to report generation
- Acts as Incident and Problem Management coordinator for overarching issues affecting the BI landscape
- Single point of contact for escalations
- Lead Daily JF meetings and prepares overview/presentation of Processing Status

**You check these boxes**:

- Minimum 5+ years of experience in operations of analytical or transactional systems in banking or similar industries with 24/7 operations
- Strong analytical skills and performance-driven mind set
- Great communicator, successful in issue and conflict resolution
- Oracle and MSSQL RDBMS generic skills would be an advantage
- Unix Command line and scripting language generic skills would be an advantage

**Why you will like us**:

- Possibility to benefit and learn from our international, talented and passionate community at Erste
- Great learning curve through ownership and creative freedom
- Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic
- Good food: Healthy nutrition and good food are important for our quality of life. With seven restaurants and cafeterias, there’s something to suit every taste on the Erste Campus
- Health Centre - The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours.
- New way of work: With our flexible working hours model we want to make your life less complicated. Combing the best of both worlds, remote and company time.
- Employee benefits - **Benefit** from special conditions for financial services and insurances, supermarkets, clothing stores and many more.
- Employee Referral Program - Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital
- Language courses for German & English - Learning a new language unites. We support you with appropriate language courses where you participate together with your colleagues.
- Visa Sponsoring - We support our employees with all the formalities associated with a relocation
- Work-Life-Balance - Home office, paternity leave, sabbatical, sports courses -- we support you in balancing work, family and leisure time The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 52.136,
- gross per year. But this is just a formality - we would be happy to talk about your actual salary in person

**The way we are**:
Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.