Key Account Manager, Sme for Hotelsoftware

vor 2 Wochen

Wien, Österreich Planet Vollzeit

Employment Type:
Employee

Contract Type:
Permanent

**Life At Planet**

Do you love putting smiles on faces? Do you want to work in an environment that is obsessed with making customers and employees happy? Do you want to be part of a global mission to revolutionise commerce and payments? Do you want to be working in a progressive organisation with the ambition to be the global player in what we do? If you do, then this role could be for you.

Here at Planet we are extremely proud of our heritage of over 30 years. And it is what makes us a unique payment partner for many of the world’s most prestigious brands. We don’t just provide world class commerce and payment services, we generate revenue for our customers, and we help them grow. In the early days, we set out to simplify the complex payment process of VAT refunds for international shoppers in Europe. Fast-forward to today, and our single payments platform is unique in the industry - the only one that offers acquiring, processing, digital wallets, VAT refunds and currency conversion services. We have recently integrated several other tech businesses - Protel, Hoist, Datatrans, Proiximis - to help us to continue to grow and dominate the market as we set about our mission of being a world leader. And with strong Private Equity Investors from Advent International and Eurazeo, we are well set up to win.

We know that it’s our people that differentiates who we are and what we do and that is why we are keen to hire world class talent like you.

**Role Overview**

Your responsibilities as a Key Account Manager also include all activities related to customer relationship management, such as onboarding new customers, preparing offers in the context of cross-selling and upselling, product presentations or the creation and implementation of concepts and projects in the area of Key Account Management.

**What you’ll be doing**:

- Contacting potential customers, entering contact data and important information into the CRM and passing it on to the sales force
- Consulting and product presentations for our existing customers (cross and upselling activities)
- Preparation of offers, offer follow-up and internal, further processing after order placement
- Contact person for customer inquiries regarding offers, contracts and products
- Maintenance of our internal sales organisation and administrative implementation of optimization processes
- Interface to other departments and our sales partners
- Support at industry-specific events, trade fairs and marketing activities

**Who you are**:

- If possible, two years of experience in the areas of hotel IT / hotel industry / tourism
- Successfully completed training in the hotel or tourism industry
- Very good product knowledge in the area of hotel management software
- Communication skills, negotiation skills and organisational talent
- Self-driven, creativity and commitment
- Business fluent German and very good English skills in spoken and written

**What do we offer and why should you join us?**We don’t shy away from wanting to hire great people to deliver amazing things for our customers. And once you join us, we want to keep you motivated and engaged in our collective mission.

**Competitive Pay**We don’t want you to worry about your pay and wonder if you can have it better someplace else. We follow the market and evaluate salary benchmarks through the year to make sure any salary increases remove any worries and keep you satisfied. We review pay annually to make sure we are paying you what you’re worth.

The minimum monthly salary for this position is EUR 2,500 gross (14 times a year) on the basis of full-time employment (38.5 hours/week). An overpayment in line with the market is offered depending on qualifications and experience.

**Growth and skills**We know that for some it’s about growing into more senior and exciting roles, and for others it’s about becoming a deep technical expert. No matter what your ambition, we are with you all the way. We know that investing in you is the way to keep skills relevant and you motivated.

**Flexible working**Work from home? Work in the office? Have family and life commitments that mean you need flexibility? What we care about is what you deliver not where you work nor the hours you work. We know flexibility matters and that’s why we offer the flexibility that suits you and your lifestyle.

**An array of people**We know that to win, our workforce needs to reflect the world in which we live and the customers we serve. We are proud that we have a culture where everyone and anyone can bring their whole selves to work.

**Ready to meet us?**
We hope this role sounds exciting and could be your next step. If so, we’d love to meet you - click the button to apply. Go on. Make our day.

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