Aktuelle Jobs im Zusammenhang mit Customer Service Specialist - Sydney - Constantinople
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Veterinary Support Specialist
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Customer Service Officer
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Sydney, Österreich Efinancialcareers Ltd. VollzeitCustomer Service Specialist- Incident ResponseWestpac Banking Corporation, Sydney, AustraliaJob DescriptionUnique Entry Point into A Specialist Field for those with Customer Service SkillsPermanent opportunityLocation - Kent Street Sydney (WFH options available once training completed)Rotating roster on a monthly basis 8am-8pmHow will I help?Our Group...
Customer Service Specialist
vor 2 Monaten
This is a Customer Service Specialist role with one of the leading companies in AU right now 🔥 -- Constantinople -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Constantinople 🧐🧐
**The Role** At Constantinople we see our product operations group as a critical component of the overall banking proposition. We are building a highly integrated end to end banking experience that automates most customer touch points. In this role you will be involved in high value, real time chat interactions, where you will aim to resolve or escalate enquiries within SLA. **What You’ll Do** - Help operate our customer enquiry platform to resolve and triage customer requests - Manage email, chat and phone-based customer interactions - Deep dive into complex issues to find the best solution for our customers - Maintain multiple customer interactions while actively working to resolve cases - Collaborate with our broader team, including software engineering **Who You Are** - Experience of frontline customer support in a highly technical environment along with prior experience with banking proposition - Experience using technologies like Jira, AWS Connect, Intercom, Salesforce - Strong verbal and written communications - A multitasker and problem solver, who takes responsibility of issues until they’re resolved - A builder’s mindset who is continually looking to improve upon the status quo
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